Customer support is great!
Author response
Thanks a lot for your feedback! We are very happy to hear that you like our support service.
I was able to easily customize the theme to what I needed for my site. They also provide prompt support to minimize down time. Overall a great theme!
Author response
Thank you for your feedback, it is very important for us
This theme has been very useful for helping me to achieve my internal report/marketing goals. I am not a site designer by training, but I know enough to be useful. For the areas where I needed help or didn't have too much time to troubleshoot the support has been very helpful, patient, and excellent. I would definitely recommend this theme and the team behind it.
Author response
Thank you for your review! Our support is always here to help you if you have any question.
good thank you very much, good service.
Author response
Thank you for your feedback, it is very important for us
Whilst the Theme itself has not been quite as intuitive as I had hoped (I am pretty much a Wordpress novice), to date the support from the Theme developer has been first-rate and all my queries and questions have been answered quickly and my issues solved. Long may this continue.
Author response
Our grateful thanks for your feedback! Looking forward to working with you again.
by apalm 4 years ago
Great theme and a 5 star support.
All question are answered with 1 working day. Could not be better or faster. The support gives solutions and answer to open questions.
Author response
Thanks a lot for your feedback! We are very happy to hear that you like the theme as well as our support services provided.
Not really ideal to customize.
Author response
Your comment is much valued. In case you have some specific questions on theme customization, please contact our Support team at https://themerex.ticksy.com/ - and get qualified assistance.
Pretty good design overall, a bit clunky when first customizing it and requires a little css facelift in some areas, but has a lot of cool features and supplies a great amount of helpful plugins.
Author response
Hi,
Thanks a lot for your positive feedback! Our opinion is very evaluated for us and we will do our best to improve our product in future. Have a nice day!
Regards,
Very good support on a small error during a theme upgrade. responsive to ticket replies and a quick solution.
Author response
Thanks for your feedback! We are happy to have you as a Customer!
A very good theme with a lot of useful extras and a sublime support. The best intranet theme I've seen so far.
Author response
Thanks a million for your kind feedback for us! It is much appreciated!
theme plugins breaks my wp-admin, even on fresh installs.
Author response
Dear Customer,
We are sorry to hear that you had issues with the theme usage. However, you have never contacted our technical support team to get assistance with the issue. It can be caused only by server settings, e.g. lack of memory_limit. Please submit a ticket for our tech team to get assistance with the problem you faced. Feel free to use this link to sing in to our ticket system https://themerex.ticksy.com/.
The Alliance theme has been absolutely amazing.
My company built a new budget intranet site using WordPress to replace a decade-old SharePoint site. Thanks to the customisability, we've been able to replace most required features like-for-like. Albeit in an infinitely prettier, responsive and user-friendly version.
We've had some great feedback from users, and the theme leaves us with the flexibility to continue adapting and developing the site as the needs of the business change. Great work guys!
Author response
Dear Customer,
Thanks a lot for such a positive rate with us! We are happy to have you as our customer.
Do not hesitate to reach us if you have any tiny question.
Have a nice day!
Great design. I have not found many/any WordPress themes covering this area of Intranet use. I really like the side menu and the responsive way the theme fits different devices. There is a lot of flexibility built into the design. Support is quick and knowledgeable. Highly recommended.
Author response
Thanks a lot for positive feedback! If you have any questions, please feel free to contact us. We will be more than happy to assist you!
Have a nice day!
by OM - Ireland 7 years ago
by KA - United States 7 years ago
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