88 comments found.
Will I get a refund if the theme doesn’t work?
Hi, If it happens primarily you will be available to submit a support question and we’ll try to fix it. Best regards
Is this Theme able to have a Dark Background
Hi, Thanks for your interest! To do dark background you need to write some custom css code. Best regards
Having issues charging Logo after the WordPress update . Other Themes I can change it easy under site identity
Hi, It should works, please submit a support email and I’ll take a look – http://prntscr.com/ujpluf. Best regards
Greetings, I am impressed by your theme, its designed well with lots of features. I have a few pre-sale questions if that’s ok. (1) On the homepage main slider is it possible to configure it so when the user clicks on an image (eg. Backpacks) the site jumps to the Backpacks category page? (2) Is there an About Us page with an Our Team section? Thank you and keep up the great work.
Hi, Thank you for your kind words! 1) Yes, it’s created by Revoslider, so you can easily add any links or another modification. 2) No, but our theme has Elements page with team members block. Thank you!
One other question: I assume this theme is compatible with WooCommerce multi-store? We will have one store in the US and one in Australia. Thanks.
Actually, I don’t have experience with multi-store, but our theme is standard WooCommerce theme, so it should support it’s functionality. Best regards
Great, we have purchased, but under a different account name, and are looking forward to building the site. Thank you for such an amazing shop theme. 
Thank you very much for your purchase and kind words
Hello , i have problem i cant add the paypal payment method its give me this massage !Gateway disabled PayPal does not support your store currency !!!! please help
Hi Adam, Thanks for your purchase! Which currency is your store using? Please submit a support email and I’ll take a look – http://prntscr.com/ujpluf Best regards
Hello, I purchased the theme, but when i finished the installed the theme not installed correctly and not all plugin installed and i dont know why, please send me your email to send you the usename and pass for my dashboard with the FTP account
I mean there is one plugin not installed correctly “WooCommers Compare List”
Hi Adam, Thanks for your purchase! Please submit a support email and I’ll take a look – http://prntscr.com/ujpluf Best regards
With the new Woo and WP 5.5 we need some updates to some of the templates, will there be another update soon?
Hi, Lee! The theme has been updated, please check the latest version in your profile. Thank you!
PSQ: Is this theme still being developed or will it remain as it is? When do you plan to release the update for WooCommerce 4.0? – Thank you
Hi, Thanks for your interest Please check out, we just released WooCommerce v4.0 update. Thanks!
The theme shows random “Related Products” on the bottom of the single product pages. It shows the editable “You may also like” in the top right of a sidebar. Is it possible to remove “Related Products” and in its place at the bottom show “You may also like” products? Thanks
Hi, Please submit a support ticket via special form – http://prntscr.com/q198xp Thank you!
Добрый день! У меня вот такая ошибка. С чем она связана? Раньше ее не было. Сайт не запускается. variable @color_main is undefined: /home/vtrendes/domains/vtrendeshop.com/public_html/wp-content/themes/allstore/css/styles.less on line 15
Добрый день, Ответил на ваше письмо в email
Hello,
I have the next pre sale questions:
Do you use a custom? Mega Menu. Filter produc Integration with menu responsive What contact form use? size guides? what popup plugin use? register or login with social media? badges with disccount porcentaje? search for name or sku product?
Header and footer builder?
Do you have any documentation for integrations with other plugins?
Hi, Thanks for your interest! Yes, in our theme available mega menu, you can build menu items with WPbakery. As contact form we’re using Contact Form 7 plugin. You can use plugins for popup, social media registrations. Header/Footer builders isn’t available. Best regards
has this topic STICKY HEADER?
Hi, Thanks for your interest! Yes, it’s is available. Best regards
Is this theme is compatible with woocommerce extension – products bundle.
Hi, Thank you for your interest I don’t tested that plugin, but as the standard woocommerce theme it should works. Best regards
Awesome theme. I need a quotation system, do you have any compatible plugin?
Hi! Thank you for your kind words 
Our theme is standard WP theme, so all quotation system plugins should work, even if not you can contact us via support form. Best regards
Hi There, I am interested to buy your theme AllStore for Wordpress, your ad said $39 but in site is $49, what should i do for discount
Hi, Thank you for your interest Sorry for the confusion, that was just limited time offer. The current price is 49. Best regards
“There is a new version of WPBakery Page Builder available” but this plugin doesn’t allow me to update, they asking for licence key, do i need to wait till you guys update your theme?
Hi, please contact us via support form and I’ll provide you the latest version .zip. Best regards
Hi, I need to know more about the theme before a take it, please
Hi, Sure You can ask me here or via support form – http://prntscr.com/lttrwd Best regards
hi guys, i have an idea for your plugin sales incrase.
We (your customer) some times need a web site. But only need use for catalogue.
So this mean, we need woocommerce plugin and add all products but don’t need prices showing. We need hide all price about things.
Your theme is very good for sales. But your themes very good too catalogue mode.
Only you need add an option to your admin panel > “catalogue mode on/off” > and hide all prices and buy buttons.
So we can use for only catalogue this theme.
Thanks !
Hi, Thank you for your idea. We’ll consider it
Hi! This theme can be used for affiliate marketing?
Hi! Yes, you can use external/affiliate links for products – http://prntscr.com/lnovza Thanks
Ok. Thank you
Hi, I have a couple of questions before I purchase. 1. how many plugins does the theme need to be installed and which ones are they? 2. I would also like not to use Visual Composer and amend the theme as I please with ACF and others as such. Would the theme still fully work if I remove Visual Composer plugin? 3. Is the theme ready for a child theme integration?
I basically need this theme as a starting point for a bigger and more customised project. Is the theme lightweight, with clean code? Thanks
Hi! Thanks for your interest. 1 – Main plugins are VC as pagebuilder, ACF PRO, Revslider, WooCommerce, etc. 2 – ACF and VC are responds for many functionality. 3 – Yes. Best regards
Whenever I click the pages like https://www.ndoleta.com/shop/ I get below error Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@ndoleta.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the reques
Hi, Please check your support email. Best regards
Whenever I click the pages like https://www.ndoleta.com/shop/ I get below error Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@ndoleta.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the reques
Hi, Please check your support email. Best regards