This author's response time can be up to 1 business day.
Hello! I just purchased this theme and I am building out the galleries but I do not have the little green plus sign for the ‘Imggallery’ shortcodes..
how do I get this in my theme? I need it asap to make this thing live!
Please check the theme docs. There are all the necessary info about usage all the features.
Yeah… I watched the videos and read everything. I DONT have the little green plus sign on my WYSIWYG editor like in your video so I cant access the short code generator like in your video.. help me out please. any ideas why my little short code Green Plus icon is not on my site like it is in your vids??
check if you already installed recommended plugins
Yes. I did.. Can you be more specific and tell me what plugin EXACTLY I need to have the imggallery short code functionality that your theme is suppose to have?
I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.
Does this theme have the ability to show thumbnails in the lightbox? Also does it allow the user to play/pause the slideshow in the lightbox?
Thanks for your interest in one of our products, we really appreciate that! Please check the answers below:
1. Yes, sure, as you can see on demo.
2. No, unfortunately lightbox doesn’t support autorotation.
Thank you for your response, however my question was not clear. On this page http://almera.webtemplatemasters.com/?page_id=176 When an image is selected and it brings up the light box, is it possible to show a horizontal list of thumbnails in that corresponding album? Without closing the lightbox.
No, we used the fancybox plugin there, which, unfortunately, doesn’t support thumbnails in it.
Hi, I have a problem with the theme Almera wordpress version. The theme has two specific dimensions for single page layout and layout type1 = type2 = 580×480px 940×480px. I would need to see the pictures in portrait format type 580×850 px. How can I do? this only because otherwise my pictures are cut off. Help please! all the rest is a fantastic theme!!! Thank you very much!
Please check the first answer and follow the instructions there.
ok thank you!
Your one-click demo locked me out of the site! It says I don’t have sufficient permissions to see the dashboard when I login with demo. What do I do now?
(Im assuming the database update it did wasnt updated for the latest wordpress)
Hmmm I tried copying an admin user from a healthy install, and it still locks me out. Strange. Could be a 1-click install anomaly. Any ideas?
It’s a strange. Could you please create a support ticket in our support centre, our developers will check that for you.
Turned out to be a database prefix inconsistency when using Bluehost to auto-install Wordpress. So if anyone else is having this problem every time, just hand install Wordpress.
Your right, thanks for the announcement
I haven’t gotten my password emailed for the support site. I’ve tried lost password and still haven’t gotten one. I can’t read through the forums. Please help.
Please let me know your mail address which you used for registration there, I’ll check if it’s already there. And if so, I’ll manually activate your account in support system. Thanks!
Sent you a message.
As I can see you’ve registered in our support forum, but not in support system. Please check your spam/junk folders also for the password which was mailed to you by our forum.
Hi, I noticed that using the layout with Fullscreen slideshow, if I put the mouse over each image, appears the text ”#caption-1, #caption-2 …” etc..
Is there a way to change this text, for example by writing the copyright of each photo?
Sure, just use your own text in that fields for each slide from admin panel.
Hi, On the footer, is there a way to remove “Developed by Thememakers”? thank you!
Hi, you could do that by your own by editing a footer file manually.
Hi I have a quick question-
Is there a way to make H1 heading smaller then the theme options panel allows? It only allows as small as 35px.
I tried altering the CSS and I still couldn’t mange to make it smaller.
Please let me know the best way to go about this.
There is a way to do that via custom css field. Just be sure to place !important after the property you want to override.
I had the same issues as a few customers above. Your demo content locked me out of WP admin and is says “You do not have sufficient permissions to access this page.”
Please let me know what to do.
Thanks a lot.
I could not find it. Thanks
I have problem with adding galleries to MENU. I make gallery as is in your Documentation but I do not have GALLERIES to chose in Menu section of Word press, what is wrong with this?
Hi there again,
Can you tell me how to set the Flexslider a bit higher (at least 600px) on the Home Flex page?
Btw, Recent Portfolio’s section doesn’t work for me too http://awesomescreenshot.com/0b11w2uxbb
Could you kindly tell me how to set it?
Just updated to 1.0.5 But where is the Dark Skin Theme?
In theme options navigate to styling and choose in skin composer dark style, then click load button.
Greetings! Love this theme, and my client is very happy as well. Can you please help me with the following: On smartphones, when viewing the homepage, the responsive menu appears as a white rectangle (no words). When “clicked” once, Home is the first option. How can I get the word “Menu” to appear right at the outset, or if not possible, how can I change the rectangle to a box with lines like some other mobile-optimized menus? Either solution will be awesome.
There is no any option inside the theme to change it to different view. You can only use it as it is on our demo for the mobile version. Sorry for any inconveniences.
Hi am very interested in these theme .Is it possible i could change the font to Georgia and also add an instagram icon.
Thanks for your interest in one of our themes, really appreciated! Sure, that’s possible.
Its a nice theme, congratulations!
Before buying, it is posible to show blog posts on the home page instead of a gallery with the same layout of the gallery?
Thanks for your interest in one of our products, really appreciate that! There is only an option to show blog page like it works on demo.
very nice theme and it works great. But I have one “big” problem – my contact form isn’t working. I tried a lot of different address, but there wasn’t any message in my emailbox. Also when i push the button send, there isn’t any error/positiv message..
Can you help me please.
I registered in our support system, but I dont get a activation email. Why? Please contact your managers. Thx
Since yesterday I’ve received a lot of undelivered mails from my server. That means you may typed a wrong email address or made a typo in it. Please check your mail address and let me know.
Hey, my email address: firstname.lastname@example.org and I am sure, he is right. I also looked at the spam box but there aren’t any emails from thememakers. I can also send you the Item Purchase Code but not here. Thanks
I’ve just checked both, forum and support system, and there is no any record there with your email. Please try to register there again and then let me know.
Omg, thats a holy shit system. Now I registered on http://tickets.webtemplatemasters.com and http://forums.webtemplatemasters.com with two email address (email@example.com and firstname.lastname@example.org). Neither one or the other I didn’t get a activation email address. Here you can see, that I registered. http://i39.tinypic.com/wweu7p.png and http://i42.tinypic.com/2h7e6bc.png. Please help me. The contact form didn’t work and now I’m impatient. Thats definitely not my failure…
Now I have solved the problem by myself. But you should know, that your forum and tickets.webtemplatemaster registerform has some problems.. Please fix it
I’ve just activated your account manually for first mail email@example.com please submit your ticket.
this theme seems to be what I’ve been looking for, I like the clean style and options. I’m really interested in buying it, but I would like to know:
1. Is there really min. image size limit of 904px? Is it only for Folio or for Masonry as well? I like to resize images myself to a smaller sizes like 900×600 for lightbox etc. And I see in your demo, the height of Folio home page is 500px, so I don’t understand.
2. It seems Masonry can only have 4 columns, do you have any plans to make it fullwidth (responsive) and also with filters?
3. I’m not sure, can I use Masonry or Folio1 more than once on inner pages, instead of galleries?
4. I prefer standard dark background while viewing images in fancybox, is there an option to dim the screen instead of the default behavior?
Thank you very much for your time.
Sorry for late response. And thank you for your interest in one of our products, really appreciate that! Please check the answers below:
1. yes, there is a required images sizes for portfolio needed to be at least 904*904. And there is no image requirement for masonry page.
2. No, because this theme doesn’t support fullwidth pages exept portfolio pages.
3. Unfortunately no, you can’t.
4. Unfortunately there is no option to style fancybox window.
Dear, any one else having troubles with the permalinks and this theme? thank you, Maria
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $16.50
Unlimited graphic downloads & digital courses. Only $29/month
22,000+ templates & 1,000+ courses
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work