ThemeMakers

ThemeMakers supports this item

Supported

This author's response time can be up to 1 business day.

148 comments found.

I have just purchased this template & its Awesome !! The issue is when I’m trying to open AJAX one, its not working properly.

JackTM

JackTM Author Team

Hi there,

Thank you for choosing our template and for your feedback provided. please be advised we provide support for our html template through forum, so please create an account on our forum, submit your inquiry in the Site Templates thread and our support guys would be glad to assist you.

Regards,
Jack

Hello. The vertical scroll not working in Chrome. Please fix it.

Hi there,

I’m sorry for late response. Thanks for your message. I’d kindly ask you to submit that request via our ticketing submission form, so it will be immediately taken into consideration.

Regards, Alex

not working in WP.. problem with import template..

ok, great.. :) I just purchase this theme in the wordpress, and delete html template so please refund me. thank you for your support. A+++

btw great theme..

Thanks for that. Please submit your refund request via themeforest so I can approve on it.

Thanks!
Alex

Is there a chance to add the instagram icon? You have it in the live preview and as I read it in the support forum for the wordpress. But not for the homepage theme. is that right?

Hey Janita,

Simply re-download the image here and replace it in your images/icons/ directory.

Regards, Alex

Non riesco a installare il tema!!!

JackTM

JackTM Author Team

Hi there,

Are you trying to install it through the Wordpress? Please be advised you have purchased the HTML template and for Wordpress based website you need to purchase the Almenra Wordpress theme which you can find by following this link

Best regards,
Jack

hello,

on the home screen (fullscreen option) what size are the pics? reason I ask, I looked at the directory \epicslides and they are 1500×1000, however the pics look to be out of scale, as in zoomed in too much. Can you help?

hi there,

The image size can be determined on your own. Normally It depends on the website visitors. So i’d recommend using images approx 2500×1400 or so.

Regards, Alex

I am using the non-ajax version and on the cycle-slider there is a few second lag wherein the first image is only partly shown until it fully initializes. I did a search and the solution is simple, change

<div class="cycle-slider"> to <div class="cycle-slider" data-cycle-loader="wait" /></div>

Hi Jack, I have purchased the HTML template and not the for Wordpress based website, so the installation is not possible…... Could you please refund me, so I can purchase the rigt version? What can I do to refund? Can you give me an email adress? I hope to hear from you soon. Regards, Florence

JackTM

JackTM Author Team

Hi there,

Sure, you can request a refund for the HTML template and meanwhile purchase the Almera Wordpress theme. You can find all info regarding the round policy and on how to request a refund by following this link

Regards,
Jack

by
by
by
by
by
by