Discussion on Alone – Charity Multipurpose Non-profit WordPress Theme

Discussion on Alone – Charity Multipurpose Non-profit WordPress Theme

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3953 comments found.

If you need GPL version of any file (more than 15000) free of cost then email me at rynokfreelance@gmail.com

Hi! Can you refund me please for my last purshase. I’m not happy with this new version. Thanks a lot! Bessam

Hello! I have just bought the theme and I’m installing it on a staging area created with the WP STAGING PRO plugin.
But importing the demo content, the installation deletes all the existing pages (I would need TO ADD the demo pages to the existing ones).
Moreover, the site does not recognize that it is in staging area and deactivates the staging plugin. Even reactivating it, there is no way to view that you are in staging. How can i solve these problems?

And last one, the import is not correct: the menu of demo content is wrong, as you can see here: https://drive.google.com/file/d/1HxkQ19XW7-g0iRY0YP14JUsQ2w6H_YlT/view?usp=sharing

The theme will not install properly. It keeps giving me error messages every step of the way, beginning when I attempt to activate it and install the required plugins. I would like a refund as soon as possible.

Hi, We are always here to help you solve your problem. We see that you may have installed the wrong Theme folder. Please open a ticket here https://bearsthemes.ticksy.com/. So that we can check the problem you have. Thanks.

tboogie Purchased

Hi, I installed the demo to my site but it removed all my previous pages and all my media. How can I fix this? Why is there not a demo option like other themes that allows you to import pages without wiping an entire site’s content. This is counterproductive and just ruined my site.

tboogie Purchased

Also some of the demos are not working properly and I constantly get prompted to connect and activate Elementor pro.

bearssilver Author Team

Hi, Please open a ticket here https://bearsthemes.ticksy.com/. So that we can check the problem you have. Thanks.

I am not able to do the 2. Download and Import Package it does not download it is only in Downloading 0 of 0 Mb …

bearssilver Author Team

Hi, Please open a ticket here https://bearsthemes.ticksy.com/. So that we can check the problem you have. Thanks.

Hello Team,

We require help regarding the license of this theme. We have bought the theme on 09 Jan’23 and used it on the staging website for development and when it is pushed to production we require to update the license key again to keep the files updated as the prompt is shown.

Please help

bearssilver Author Team

Hi, Please open a ticket here https://bearsthemes.ticksy.com/. So that we can check the problem you have. Thanks.

Bonjour, j’ai acheté un theme sur le site themeforest et au moment de l’installation des plugins externes ou bien de la tentative activation de la licence je rencontre le probleme suivant : cURL error 28: Connection timed out after 10001 milliseconds.

Pouvez vous voir quel est le probleme ?

bearssilver Author Team

Hi, Please open a ticket here https://bearsthemes.ticksy.com/. So that we can check the problem you have. Thanks.

Hello, i have failed to change the default purple color on the theme.. even after going to color customization .

bearssilver Author Team

Hi, Please open a ticket here https://bearsthemes.ticksy.com/. So that we can check the problem you have. Thanks.

Hello!  I’m working on a website where there is installed your theme ALONE.
the website is https://ibva.it/ and it is registred with a valide keylicense. This theme and the license was installed by the previous webmaster, I think that he purchased with its Envato account. Purchase code can be provided.

Now I’m the new webmaster, I need to upgrade the theme, before in staging site in a subfolder, and then in production site. I don’t find how to upgrade Alone theme inside PW dashboard but I need to upgrade to 7.x version, because I have to redesign the site, totally, and use Elementor Plugin and the new demo you created.

How can I upgrade the theme now and for the future.

bearssilver Author Team

Hi, We checked and found that you are using version alone6. We will explain to you as follows. Currently version alone7 is not an updated version of alone6 so you should not update your website to version aloen7. Thanks.

Ok, but we have a license active for this theme: so you can give us the new files to reinstall it?

bearssilver Author Team

Hi, Go to your Themeforest account and download the latest version of Theme. Thanks.

ajrenk Purchased

Hello… I downloaded the demo and I can’t find where to choose and activate. See video https://www.loom.com/share/8921ba84650743e8a15eb2984de4ab22

Please ADVISE ASAP!

bearssilver Author Team

Hi, We have watched the video and see that you have successfully imported the demo. Please open a ticket here https://bearsthemes.ticksy.com/. So that we can check the problem you have. Thanks.

ajrenk Purchased

How long will that take?

bearssilver Author Team

Hi, We don’t quite understand what you’re talking about here. You have not imported the demo yet. If so, please open a ticket here https://bearsthemes.ticksy.com/. We will check and solve the problem for you immediately. Thanks.

jhowel03

jhowel03 Purchased

Im having the same problem with elementor. I downloaded to latest version and it still says mixmatch. So things are missing although i installed the full demo import

bearssilver Author Team

Hi, It’s just a plugin’s notice. Please use the code below and add it to the function.php file to disable the plugin’s notifications. – wp-content/themes/alone/function.php function my_custom_admin_head1() { echo ’<style> .is-dismissible, .e-notice—dismissible{ display: none !important; } </style>’; } add_action( ‘admin_head’, ‘my_custom_admin_head1’ );

Please go to the link below to download the latest version of the plugin. If the problem is not resolved then Please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and solve the problem for you right away. Thanks.

What is the current version of the theme?

Current Alone theme is version 7.5 :)

I see that the menu display is faulty here.https://alonethemes.com/home-gamin/

bearssilver Author Team

Hi, When you import demo you will get all home demo. Including home-gamin. Thanks.

I am having issues using the form functionality in Elementor. I’m also having issues using GiveWP with a regular paypal business account. Please advise.

bearssilver Author Team

Hi, please open a ticket here: https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks.

there is an issue with the Bears theme in WordPress. GoDaddy has let me know the bears theme file is corrupt.

website domain: https://www.itjt.org

bearssilver Author Team

Hi, please open a ticket here: https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks.

Hello! As indicated, I write here…Elementor Pro is blocked, we entered the purchase code but nothing changed… Thanks for a quick response.

bearssilver Author Team

Hi, When you purchase Alone theme. You can use elementor pro not need license code. Because we are purchased Extend License for this plugin. When need last version, just talk with us, we will send to you last version via ticket. and support around element on our theme. Hope it is clear ! – https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF

Please go to the link below to download the latest version of the plugin. If the problem is not resolved then Please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and solve the problem for you right away. Thanks.

Hello! Pre-sale question.
When I Import demo data, I can see all the homepage simultaneously, as your demo site? I would like to mix & match different things from different homepages.
Another question: in donation system, can I customize the donation amount buttons, by entering a description for each of the buttons? something like this: https://dona-ora.savethechildren.it/donazione-fondo-emergenze/#form-start
thank you, Erica

bearssilver Author Team

Hi, Yes. There Alone supports all of the features as you mentioned. You can flexible to mix your website with all our elements as you can see on our demos. Thanks.

Thank you!

Hello! from your documentation for customize the header and footer we have to go to > template – theme builder, currently it is not active. The question is this: should we buy Elementor Pro? alternatively how can we customize header and footer? – thank you!

bearssilver Author Team

Hi, 1. Please edit header, footer, page here. Please see: – https://prnt.sc/G8ZPEDvc_gbG IF the problem is not resolved then please open a ticket here: https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! 2. When you purchase Alone theme. You can use elementor pro​ not need license code. Because we are purchased Extend License for this plugin. When need last version, just talk with us, we will send to you last version via ticket. and support around element on our theme. Hope it is clear ! Thanks.

SOSFP

SOSFP Purchased

Hello we have a problem importing the demo data. I did exactly this installation method https://youtu.be/ihC5sITtwQU but it was stuck on “Start download package..” all theme requirements are met and all required plugins was installed and we don’t have any network issue.

bearssilver Author Team

Hi, We discussed it with you in the ticket. Please check ticket. Thanks.

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