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Hi. I have one more question. Contact form – how to change the consent text? I mean, “I agree that my submitted data is being collected and stored.” Can I change this text somewhere? Thanks in advance
If you’re using Contact Form 7 form, this text can be changed in Contacts tab> Forms
Hello. I’m interested in buying the item. but I have a query. I have a printing press, let’s start doing our ecommerce, but I have a question. There is a plug-in with which I can make the configuration of the products, example: a personal card, we have the option to vary the material (paper), vary the finish (matte or gloss laminate), and the quantity is processed 100, 250, 500, 1000 … standardized. you know as to complement your theme.
We appreciate your interest in our theme!
All selling features in theme are implemented using WooCommerce plugin.
Different variations for product (material, finish, quantity, etc.) can be implemented using WooCommerce default option: attributes and variations
Please let me know if you have any further questions.
My client interesting in this theme but he asked about the images,
Can we use the images you have in a demo version or not?
Thank you for your interest in our theme!
Please be aware that all clipart images included in this theme are copyrighted to their respective owners and are not available for download with this theme. Clipart images can not be used without express permission from the owner and/or need to be purchased separately.
Nevertheless, you can request the image IDs/references by contacting our support department.
Actually my client didn’t need all images,
He want to use some of Services icons and some of Print Products images
and this image have a name image-30.jpg just
Our team may provide you with ID’s for specific images.
Just submit your request at https://themerex.net/support/
Hi, i’m using your theme and it is good but i need this one thing fixed, Please can the services icon or featured image be linked to the service detail page? not only the title, both of them should be linked so that when visitors click on the image it will take them straight to the service detail page.
Some of our clients complain
Please submit a support ticket at https://themerex.net/support/ – our Support team look into that.
hi , in the shop page I need to increase the table size(width and height) and Add more attributes in the table (currently 5 need 7 ) but they are not appearing.
Please provide us with your website details in support ticket at https://themerex.net/support/ – our Support team look into that and assist you.
Nice theme,,,Ive marked hide sidebar and products single page still showing empty sidebar…single product page not showing full width
Thanks for contacting us! Sorry for delayed reply – we don’t work on weekends.
I can’t modify the pages with Visual composer (administration editor), it is mandatory to use the visual editor.
It is also not possible to modify the default layouts.
Issue has appeared because of WP 5.5 update.
Plugins should be updated to the latest version for full compatibility with WP 5.5.
Please submit a ticket here: https://themerex.net/support/ – our team provide you with plugin updates.
Hi, if I try to change the colors in the tab “Colors” -> “Color scheme editor”, there is no change in the site…
the changes are shown only in the preview, but not in the frontend of the site
Please make sure that you’ve cleared browser’s memory cache and reloaded page before checking your changes.
Thank you, now colors work, but i have a problem whit the icon site (favicon). I changed it and cleared the cache but it doesn’t show up on the site.
Please submit a ticket at https://themerex.net/support/ – our Support team look into that.
Hi, if I purchase theme do I get demo so I can change images and text and layout is same?
Sure! Our theme includes a simple One click demo data import tool. It allows getting a copy of our demo website in just 1 click:
After that you can replace text and images with your content.
This theme is not the most user friendly because all of the sections are separately edited. Please respond to my support ticket regarding edits to the footer.
Your support tickets were replied. Please check it.
We are much concerned about your comment as it’s not clear what difficulties you got. The theme is fully functional and includes advanced theme options and settings for managing the website content, posts and pages can be edited with user-friendly WPBakery Page builder.
Feel free to submit new tickets if you have any further questions – our Support team is always glad to assist you.
How do I edit the footer?
The footer area in “Default” style is created via the Global Customize settings (Appearance > Customize). You can also navigate to the …/wp-content/themes/alpha-color/templates folder and edit the corresponding template file footer-default.php in any text editor.
How can I disable the pop up cart on products ?
How can change the colors of borders in the template (multi colored ) , if I cant change color , how can I hide them?
Thank you for getting in touch with us!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Hi, I have a question. do you have a demo backup, I’m intersted to know how can I compare the variations. Do you have an extra plugin for that?
Could you please specify your request? I assume you are asking about the Compare feature for products?
Thanks. Looking forward to hearing from you.
I am getting an error. Please let me know how can I fix this. After uploading the theme when I try to install plugins ThemeREX Addons & ThemeREX Updater to import the demo content. It gives the following error “There has been a critical error on your website” and the website stops working. When I remove this plugins from the hosting backend website starts working. Please let me know how to fix this issue. I want to import all demo content. Thank you.
Thank you for contacting us!
To investigate your issue additional information is required.
If your support expired, please use option “Presales Question”, provide your purchase code and website details at https://themerex.net/support/.
plugin, ThemeREX Addons latest version does not work and blocks the site..
To investigate your issue additional information is required. Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.
If your support expired, please use option “Presales Question” at https://themerex.net/support/.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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