Hello Milkshake theme,
I’ve requested for your support for more than a week now and still do not receive any reply/support from your side. Please reply my previous email as soon as you see this comment.
As I’ve stated in several email/posts, I would like to create a one page website with the exact same layout as your demo layout (http://preview.themeforest.net/item/alpine-wordpress-responsive-one-page-parallax/full_screen_preview/7191059). I’ve been trying to employed several shortcodes via Zilla Shortcodes option to create the layout, but it was unsuccessful. Thus, I’m seeking for your assistance in generating the one page website successfully. Are there any set of complete shortcodes available to create a one page website successfully?
Hi, we have responded to your request through the support area.
Hi, I have a problem with portfolio displaying : Take a look to my screenshoot, there are blanks between lines ! http://imgur.com/a/R1SQ8 but It seems when I Ctrl+Scroll with my mouse to zoom in or out, Blanks lines disappear : http://imgur.com/a/x68dT
I don’t know how is it possible !
Hi, please contact us through the support area and send us links to your site.
Is it possible to add Snapchat to the social links?
Hi, at this time we can not add Snapchat but add this feature in the next theme update.
My client and I have written to you several times for support using this theme (purchased by my client who has contacted you via email and support) as there is an issue with Typography. Please could you respond?
Shame on you Milkshake Themes. Poor show. I have advised client to ask for refund and will not be recommending you.
Good morning, We apologize for the delay but we were closed for holidays… we have returned to work and we are responding to the ticket through the support area … We are analyzing your request and will respond as quickly as possible … We apologize for the inconvenience.
Hello. I have made several requests for support over the last week and had no reply from you. The person (Nikkisyard) who is also helping us in developing a site using your theme has also been in contact with you – again no response. PLEASE CAN YOU REPLY TO OUR REQUESTS… We have purchased the extended 12 month support from you and already one month has passed of this without any help to the issues we have…. NOT GOOD MILKSHAKE THEMES…. LOOK FORWARD TO YOUR REPLY…. Richard
Ok! But it would have been good to be informed you were on holiday. I look forward to a speedy response…
Hi, I moved the conversation through the support area to have all the information in one place.
Hi, I want to remove the sound icon. How can I do this? Thanks.
Hi, please edit the follow code in the style.css file in theme folder:
margin: 0 0 0 -15px;
border: 1px solid #fff;
margin: 0 0 0 -15px;
border: 1px solid #fff;
How can I contact support for Alpine creative studio?
Hi, support for buyer is here: https://themeforest.net/item/alpine-wordpress-responsive-one-page-parallax/7191059/support
hello, i bought your theme last year and i have some issues for the support team but it says I need to renew for support.. as to buy a new licence ?
Hi, as you can see here: http://www.awesomescreenshot.com/image/1572604/6ba1cd7a16befd32aa7586b62fea0f0c you can renew the theme support in your theme forest account (download section).
I have a some problems with the speed of the website for mobile devices.
when using the page speed tool of google I get the following answer :
Your page contains 28 scripting resources and 12 CSS resources that block the display of your page , and thus delay .”
Hi please contact us through the support area and send us a public url of your site for debug!
The fonts at the contact info, when viewed on small devices are very faint. I edited css to make fonts appear with opacity 1 so it looks okay now on a desktop browser. However, it is still very faint on mobile phones and tablets. Which part of the responsive css overrides it?
Hi, please contact us through the support area and send us a public url of your site.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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