Discussion on Alpine - WordPress Responsive One Page Parallax

MilkshakeThemes

MilkshakeThemes supports this item

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514 comments found.

Hi are there any new features on they way for your theme. Would be nice to have some new abilities :) or an easy way to make links open in a new page in some parts of your theme.

Hi, we’re working on a total refactoring of the theme for update the layout and add new features, is a big refactor and we’re don’t schedule a release date yet.

Okay, thank you because the last update is since Last Update 19 July 16

I emailed your support team a few days ago and I’m receiving bounce back messages that “The recipient server did not accept the request connect

I really need to get the following issues sorted to get my clients website updated and put live. Please respond

Thank you for the reply… I’m experiencing an issue with the portfolio slider not advancing all the way. Can you please have a look at it.

The previous issue of not being able to reach the dashboard has been fixed.

I’m also still unsure of how to fix the font weight issue. I’ve set it in the typography panel as you have suggested. It’s not working for me. When you logon can you please have a look?

I receive an email from your automation saying you received my ticket. When I reply to it the email bounces back to me. Please fix this. This is becoming very difficult to obtain support from your team. I feel like I’m wasting a lot of time waiting for responses and then having to email you here.

MY TICKET IS BELOW….

Hi…ive pushed my dev site to my client. It looks great. Thank u for helping me get it to where it is.

I have couple issues i need to address. Can you please see the screen shotts.

On the mobile…can i make the nav bar less thick vertically

https://www.dropbox.com/s/02myl4ark456mvw/Screenshot_20170211-092043.png?dl=0

In the page called Press…on the mobile the text is not showing. How can i structure this so it shows for the mobile version

https://www.dropbox.com/s/6r63aqj2w0oh8qc/Screenshot_20170211-092133.png?dl= http://e57.8b6.myftpupload.com/wp-admin

Thank u

Hi guys…anything on this?

Hi, we have responded to your request through the support area.

The first attempt at installing your theme left just a white page and no access back to the dashboard. So I started all over again. tried installing a few other WP themes. They all worked. Installed Alpine again. Again, just a white page and I lose access to the dashboard. I tried again, this time manually installed. Same thing, just a white page. Please let me know why your theme will not work?

I have responded through your support area, they are bouncing back. It has been in queue too long, and will not attempt delivery again. Please, just give me my money back. It has been now 10 days!!!! with no help.

day 12, still no support or replies

Hi, we responded exactly 3 days ago saying to your ticket if you can contact us through the support area. But we have found problems with our mailboxes. Now all mail problems have been resolved, please contact us through the support area and send us an FTP access to your site and access the WordPress panel.

We apologize for problems!

Hi there, could you reply my support ticket, otherwise i’d need to ask for a payback and choose another theme asap for my client, thanks.

Hi, don’t worry, now we are responding to your ticket through the support area.

kafic

kafic Purchased

Hi, where can I find the shortcodes for pricing table? I see in demo but it’s not showing the shortcodes. Thanks

Hi, you can simply generate pricing table shortocdes with zillashortcode button as you can see here: https://www.awesomescreenshot.com/image/2524277/f17ada2472896925d89a21c7fe751c07

Can you respond to my support emails? I’ve sent 3 tickets 2 days ago and have heard nothing back.

Also, the accordion shortcode is not working consistently. Can you please tell me how to turn off the tabs collapsing when you click on another tab?

Hi, we’ve reply all your question through the support area. For the accordion question is not a bug but a intentional behavior. Please contact us the support area and send us a public url your site, we’ll debug your site and send you info to change this behavior.

Can you respond to my support email? I’ve sent a ticket 18 days ago and have heard nothing back :-(

Hi, we’re sorry but we has answered all the your request. At this time we don’t have nobody opened tickets. Can you check your spam folder? Can you re-open the ticket through the support area please?

Hello, Https://alpine.milkshakethemes.com/wp-content/uploads/2014/03/imac-creative11.jpg Is the banner feature template or is it using Photoshop?

Thank you

Hi, we made this effect using photoshop!

Hello, How is it possible to change portfolio menu to a select on smartphone ? for a better user experience on mobile – http://imgur.com/a/mbVPC

Hi, it’s very very simple, you must edit the #filters a and #filters a classes in the style-responsive.css file.

Hello, how and where can I download demo content?

Hi, we has respond to your request trough the support area.

Hello,

I sent a message but thought I’d post here too to get this sorted as soon as possible.

I updated my theme to the latest version (I know this is late, but was anxious to do it.) Some customization I had done vanished and some regular features seem to be messed up, as I had feared.

1. The social icons and return to the top feature are now square boxes and no images 2. I had changed all blue backgrounds of the buttons to black, they’re now blue again 3. The fonts sizes have increased (e.g. “Get In Touch”) 4. When you click on one of the items in the one page section there are not huge text headings, I only want to see the video player and no text

My website is www.lukeversalko.com

Thanks so much, Luke

Hi, we’re happy that you solved your problem. Please contact us through the support area for more support. :-)

Sent a message just now. I had already sent one about 10 days ago too. Thanks

Hi, we’re receive your support request. we’re managing your request from support area. :-)

Hello,

I sent a support message 5 days ago, after you asked me to when I commented recently, I haven’t heard anything back. Would love to get a response and some help asap.

Thanks, Luke

Hi, we’re receive your support request. we’re managing your request from support area. :-)

Okay, when will there be a response through there?

We, we’ve responded now to the support request.

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