This author's response time can be up to 2 business days.
I think you have made a mistake because this is not a WordPress theme but a html template!
Hi, This is Jun Ho Song again.
Thank you for your answer.
It was my mistake. However, I decided to make the web site with Altea HTML template in this time.
My another question is how I can modify the google map source in contact part. I couldn’t find the answer in forum and there is no guide document in download files neither.
Your answer would be appreciated.
Free support is provided via our support forum. Please post your message there:
Btw, answer to your question is in the documentation, in the “JQUERY PLUGINS” tab (google map).
There is no document in download files.
Oh! I found documentation folder. I was looking for just pdf file. It was my fault.
Hi, This is Jun Ho Song.
I have another quick question about Altea template.
How can I control the color setting? for example if I want ‘coffee’ color as a main theme color, How can I remove a color switching tap after setting the color?
And is there any manual or guide document for Altea template? because I will modify the template in basic parts like color setting, contact form modifying, adding the images etc.. so I think I need some basic guide document or manual for using the template.
You will find answers to your questions in the documentation. Please keep in mind that you will need a basic understanding of HTML/CSS/JS to customize an HTML template.
Good luck with your project!
Congratulations for the nice template.
I am putting an accordion on my website but the options keep scrolling off the screen when you click them. How can I avoid/fix that?
Thank you in advance
Thanxs for your kind feedback!
Free support is provided via our support forum. Please post your message there (providing URL of your project so we can check the problem):
I am making web site with ALTEA HTML5 template. The link is below:
I have the questions.
1. I wanted to change the style color as a “Coffee” so I copyed the code from “coffee.css” file and I pasted it on the colors.css file as documentation guide then it didn’t work.
Can you tell me what was wrong?
2. If I want to add the contents with adding another menu, Where should I put the content? For example I want to put the “Menu” content because it is resturant web page.
3. If I want to put the logo or image on background color area, How should I do?
1. You need to add the colors.css stylesheet to the page (not the yellow one )
<link type="text/css" id="colors" rel="stylesheet" href="css/colors.css">
2. the content of your new section should be put inside a “section”, with an unique “id”, then link the button to this “id”.
While I’m happy you like Altea enough to use it to create your website project, please understand that you need to acquire a minimum HTML/ CSS knowledge and that I won’t be able to assist you at every step of your customization.
Our support covers getting setup, trouble using any features, and any bug fixes that may arise. We are happy to provide it for free, as it helps improve our items quality and benefit to all customers.
Support DOESN’T means “free customization”, neither it does cover 3rd party plugins unless otherwise explicitly stated in the item description or documentation.
We would love to help everyone of you for free, but there is no time for hundreds of clients to do everything.
That being said, if you need more help, please register to our support forum to get access to free support:
Is there a way to change the way the mobile navigation works? Would rather not have to click the X after selecting the section. Thanks
There are 2 mobile navigation styles provided with the template, and I cant see any X in there.
Please register to our support forum and provide more details and url of your project:
On the Download All of the images are place holders, is this normal? I have downloaded a few templates from ThemeForest and I cannot remember them being like this in the past.
Yes. It’s a common practise to use stock images for demo. We dont have the rights to transfer the license to the buyers, photos are not included in the package, as stated on the item description.
Graphics elements (textures, devices, etc) we have created for the template are included.
If you need some images from the demo, you can buy them on Shutterstock. Please register to our support forum, and we’ll give you the references for the images you need.
Also, I don’t want the main logo to shrink so much when scrolling down. Any help is appreciated.
Please register to our support forum to get access to free support, and provide more details and url of your project:
hi I have purchased this theme.. Great one. But when ever i open the agency template by default the CONTACT button is highlighted. I want the HOME button to be highlighted rather. How to fix that??
Thanxs for your purchase and feedback!
Please register to our support forum to get access to free support, providing more details about your issue (url of your project, OS, Browser).
Nice template, and I am interested to buy this item. But I want to be sure, Is the “Contact Us” form is working, I mean is it powered with AJAX or PHP code? to receive mails?
Thanxs for your interest in our template and your feedback!
Yes, “contact” and “quote” forms are functionnal (AJAX/PHP plugin).
Hi. I need some support but bu mistake I have put a wrong email address at the time of registration at Little Neko support registration. How to reenter the emaid address again.. please help
Please send me a mail (little-at-little-neko.com) with your user name and I will activate your account.
Hi, thanks for your reply. I have emailed you the necessary information
Thanks for your reply. I am posting my quarry at the support center. I will be glad if you can reply me asap.
Answer in the forum…
I have some missing icons on Google Chrome…... I downloaded the latest version and the problem persists
I can see the icons on Internet Explorer v11 but I can’t on Google Chrome v32.0.1700.107m. I clean my cache, replace the old template with the 2.4 and nothing. I can’t see the icons on Chrome.
Hello and thanxs for your purchase!
Please register to our support forum to get access to free support.
I’m sorry to say that I posted the issue in your support forum and I didn’t get a correct answer. I did what I was told and the problem persists.
I checked the forum, and I can see you are an active user there
Actually, answer has been posted and got no reply for 2 weeks now, so thread as been closed.
I reopened it, please post your feedback there.
The icon are working on the demo, and on your website from my computer too. I’m sorry but it looks like it’s an issue on your side, or we would have dozen of user reporting the same issue, and that’s not the case. Especially when you say they were there before, then magically disappeared.
In any way, please understand that we cannot give any help if you ignore our answers and give no feedback.
Thank you Little-Neko. the corporate-index.html template is tip top and the FAQ in /documentation/ about google maps in /js/custom.cs, most useful.
Acquired this morning, first draft this afternoon, client loves it.
Hats off. Good show.
Thanxs for your kind feedback, and very glad you found our work usefull!
Hi there, I’ve been trying for a while but can’t have the contact forms to work. Basically I just edited the email address. I get the message saying my email was sent but I never receive the message on my email. Am I doing something wrong? Thanks.
Thanxs for choosing our template!
Please register to our support forum, providing url of your project, to get access to free support:
Btw, you may find answer to your problem using forum search.
Hi, can a I play a video on the homepage? I like the “agency style”
Sorry, this is not an option of the template, but as it’s an HTML template, you could customized it and include a plugin for that.
Hi, Can you manipulate the contact page to display a “FULL WIDTH” google map?
Thanxs for your interest in our template.
Altea is an HTML template, so you can customize it the way you want.
I’m having problems with the contact form. How can i direct messanges to my e-mail? wich file i need to change? Thanks a lot
Thanks a lot for choosing one of our files!
Free support is provided via our support forum.
is this theme compatible with bootstrap 3.1? if not when?
We switched to boostrap 3 on our 3 latest templates, however, we have no plan to change framework for Altea, as long as it works.
well I like the template but i don’t want to use it if its outdated and not kept up to date
hello, do you have a Wordpress version of Altea?
the theme is great by the way.
Thanxs a lot for your feedback!
We’re still working on it, hopefully it will be available in a few weeks.
You can follow us on TF or Twitter to be informed when it’s there.
WordPress theme is finally available!
Hi, I don’t know why I can’t see the correct slideshow same as this preview, also when I replace the images, the slideshow still not working, also the theme picker is not working. Please help me. I already purchased it. Here is my website : http://tiex.mx/test/test/corporate-index.html
Thanks in advance
Your server doesnt allow cookie.js wich is used for the demo color picker, causing js error that affect other js scripts.
“Failed to load resource: the server responded with a status of 406 (Not Acceptable)”
Please open custom.js and remove the lines after
/*************** COLORS TO BE ERASED WHEN INSTALLING THE THEME ***********/
This will remove the color picker and shoud fix your issue.
If you need more help, please register to our support forum to get access to free support:
Thanxs for choosing our template!
It worked, thanks
Good luck with your project.
Hi little-neko , sorry for bothering but I have another issue, if you can see with IExplorer in corporate view my website http://tiex.mx/test/test/corporate-index.html#contactSlice it shows some errors, like how the images are moving in the parallax sections, and also the icons or images from this template that are normaly spinning when you do a hover, in iExplorer also don’t work. Please tell me what should I need to change to set the same functionality of Google Chrome in IExplorer. My IExplorer version is 9.0.8112.16
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $9
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work