ThemeFocus

ThemeFocus supports this item

Supported

1054 comments found.

prowsol

prowsol Purchased

I have tried changing a few colors in the Color Setting area in Alterna Option, but the changes did not show on the website. When I changed the Menu background color to black background, the background shows white.

I have opened a ticket on January 17th 2017 and still did not get a reply back.

Looks your support has expired, please first renew support then contact us,our support will help u check it.

Thanks.

Alterna V9.8.1 Updated!

Update information please click link view details.

http://support.themefocus.co/update/?theme=alterna

Thanks.

mohotw

mohotw Purchased

Could the main menu display at the top left when i use smart phone?

Please send us a ticket with your site link and admin account let us check it.

http://support.themefocus.co/ticket

Thanks.

mohotw

mohotw Purchased

I sent, thanks.

Is it possible to build with this theme a magazine style?

with main categories in front page and last articles under each of the main categorie?

Thank you

Yes,it’s possible, all depends on your page setting . Thanks.

Hi I purchased your theme yesterday and I need some info/help regarding it. I want to know is there anyway to disable alterna-styles.css and edit the them directly from the css folder as it always resets when I make changes to the theme options

Hi, you can through admin panel -> appearance -> editor choose functions.php will found load theme style code then use // disable it.
wp_enqueue_style( 'alterna_style', alterna_get_styles()  , array() , $style_ver );
Next, you can custom your css through edit the style.css.

Hope it’s you wanted.

Thanks.

thanks a lot for your help

Hi ThemeFocus First of all you theme is awesome very easy to use and edit but there is an issue with it, when I post a blog link on facebook it does not fetch the featured image attached to the post. Can you please help me fix this issue

Hi, please send us more details with your site link etc through support ticket let us check it.

http://support.themefocus.co/ticket

Thanks.

Hello,

I’m intending to buy this theme i think it fits my needs. Could you please tell me two things:

Is it possible to change main colors from settings without editing the css -is there such option?

Also is it compatible with job listing plugins like WP Job Manager or else,because my site will contain job offers?

Looking forward to your reply

Hi, you can setting colors through our colors tools not CSS. About job plugin , we have no tested so need you test it. Thanks.

Hi, just purchased, when I try to register in your support page, the system says “Purchase Code Error …”. Can you check please?

Hi, did you input correct purchase code through market download page -> Alterna Theme File -> Download -> purchase code file. If still have problem please send us email support[at]themefocus.co with your purchase code and email let us help u check it.

Thanks.

I am using the latest version Alterna 9.8.3 with WP 4.7.3 and Woocommerce 3.01, and it shows the following message :

Your theme (alterna9) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

The following are outdated alterna/woocommerce/single-product/meta.php version 1.6.4 is out of date. The core version is 3.0.0

alterna/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 3.0.0

alterna/woocommerce/single-product/up-sells.php version 1.6.4 is out of date. The core version is 3.0.0

PLease can you update your Woocommerce templates for Alterna

If you scroll down to the bottom of this page http://asiavirtualsolutions.com/ where the Latest Blog Posts are showing—why are there gaps in between some post images.

I am using this shortcode: [blog_list number=”20” style=”3” columns=”4” type=”” effect=”fadeInUp” no-crop=”no”]

Hi, it’s title height problem, you can add the css for the page through edit page options.
.shortcode-post-entry.blog-shortcode-style-3 .entry-title {
    min-height: 60px;
}

Thanks.

Perfect, thank you very much, that fixed the problem. - much appreciated.

dwsoft

dwsoft Purchased

Is there a way for the portfolio items gallery to insert 10+ images at once, like in the default wordpress gallery. I need to update 50 portfolio items with 10+ multiple images, so it would save me alot of time. (I don’t see why you would implement a 1 by 1 upload anyway)

Hi, a simple method, you can insert 10+ images through default wordpress gallery then choose these uploaded image for portfolio gallery.

Thanks.

Hi, Just wanted to know if it’s possible to setup a background image for the header

Hi, you can use global css for the header area background as other buyer already done.

Thanks.

Osmanh

Osmanh Purchased

How can I put the YITH WooCommerce Ajax Search plugin in the search bar in the header?

Hi, about YITH WooCommerce Ajax Search is widget? If widget you can through Appearance -> Widgets use it. Thanks.

How do I disable the dates showing up on certain parts of alterna theme such as related posts section and homepage portfolio of posts?

I tried inserting this CSS on page options setting but it did not work. Is there any other solution? Should I pm my site URL to you?

Hi, did you change xxx to target element class name? Thanks.

ok it is working thanks

Osmanh

Osmanh Purchased

How can I add comments to portfolio page?

Hi, it’s need copy post page template comment code into portfolio template will works. Please use child theme custom your portfolio template file.

Thanks.

Osmanh

Osmanh Purchased

I could not. Would you please prepare the files to be changed and send them to umut_alparslan@hotmail.com?

Please post a ticket with your question details so that get more help.

http://support.themefocus.co/ticket/

Thanks.

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