ThemeFocus

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1020 comments found.

Alterna V9.6.8 Updated!

Update information please click link view details.

http://support.themefocus.co/update/?theme=alterna

Thanks.

teubl

teubl Purchased

Hi there,

Does the theme work fine with WP4.5?

Thanks!

Yes, it’s works fine as we had tested. Thanks.

I had to update to a more recent version of Visual Composer after upgrading to Wordpress 4.5. I am using the most recent version of Alterna, using automatic upgrades, but Visual Composer was not updated.

When Alterna automatically updates, how do you get Visual Composer to update at the same time?

Hi, here show you didn’t purchased our theme. Please first purchase it get license.

Thanks.

Hi! Is possible modify footer color?

Yes. If you have problem, please contact us. Thanks.

lumosec

lumosec Purchased

I buy the license and set the details in WP. Starts the update automaticly?

Did you setting auto update information through alterna options -> general? You also submit a ticket with your site link and admin account let us check it.

http://support.themefocus.co/ticket/

Thanks.

Hello I would like to know if it’s compatible with WooCommerce 2.5.5?

Yes, it’s compatible with WooCommerce 2.5.5. Thanks.

thanks a lot :)

Alterna V9.7.2 Updated for PHP7 etc…

Update information please click link view details.

http://support.themefocus.co/update/?theme=alterna

Thanks.

Dinukah

Dinukah Purchased

folks how to setup the blog like this ? I don’t see that option in my settings http://www.themefocus.co/alterna/newdemo/waterfall-flux-3-cols-right-sidebar/

Sorry, we don’t know you use it how long time and is or not first question before. Now as envato already changed support rule, we need you renew theme support, thank u support us. Because of if all buyer tell us as you said reason, the support rule will not works.

Thank you understand us and support us.

http://themeforest.net/page/item_support_policy

Thanks.

Dinukah

Dinukah Purchased

You can check on support portal if I have any questions before or not. Ts very easy, I’m verified buyer and you can check form my account if you really want to help the customer. Your call

Thank you understand us and support us.

If my post use video as feature by “Vimeo ID”
The vimeo video have no ” Show Fullscreen button”

and i change to use vimeo custom code, but video didn’t support 100% responsive layout

How could i solve this problem?

Please post a ticket with your page link and site details let us check it.

http://support.themefocus.co/ticket

Thanks.

OK Thanks

Hello, where do I change the “Read more” text for the blog?

Looks your support has expired, please first renew support then post your question on support forum, our support will help u.

http://support.themefocus.co

Thanks.

wpml-config

it has been a while and my theme has been running smooth, i was told to update WP for security issues (I had theme version 5. something) – so i updated wordpress and a lot of things stopped functioning correctly so i decided i best upgrade the theme.. well now my entire site has stopped working, it is broken. Should I just load a backup of my old site and versions? http://globalturfsolutions.com.au/

Tried to upgrade again and still breaks nearly all my site, second time back to square one from backup – so how can I upgrade – is it that i just can’t upgrade the theme now?

Looks your support has expired, please first renew support then post your question on support forum, our support will help u.

http://support.themefocus.co

Thanks.

Support is basically the same price as a new theme lol. Probably look for a new theme and maybe have a fresh change. Thanks

Hello,

I’m happy with Alterna v6. Can you pls send me the link to download v6.7.2.

Thanks in advance.

The main reason, I can’t upgrade to new v9 is;

Since your new releases v7, v8, v9 are not compatible with each previous versions which I bought, I have to do a lot of work and time just to upgrade.

Pls sed me the link to download v6. Hope you understand.

I also would like to suggest that, you can do a repository for purchased customers account/forum with an option to download the “Final Releases” of each “Previous Versions – v6, v7, v8, v9”

Thank you.

Hi, alterna v6 used bootstrap v2.x, alterna v7+ bootstrap used v3.X, it’s big different framework. V6 already out on 2014, if you still used v6, you must don’t update wordpress and other plugins. Because of V6 have no tested like WordPress 4.5.X and VC4.X etc…

If you still need v6.7.2, please submit a ticket tell us your email address, we will send u the version.

http://support.themefocus.co/ticket

Thanks.

Pls have a look at: ticket id=296533

Fixed header not working, already enabled in the setting. Check http://feasibility.pro/

Looks your support has expired, please first renew support then post your question on support forum, our support will help u.

http://support.themefocus.co Thanks.

My google map stopped working? What can I do? It flashes loading, then displays this in error console in chrome:

js?v=3&sensor=false&ver=4.5.3:32 Google Maps API error: MissingKeyMapError

How about no. Im done with this theme. Horrible documentation (closed source) KNOW WHAT YOUR ARE GETTING IN FOR BEFORE YOU BUY FOLKS!

This theme is basically a subscription theme 6 months at a time. If you have any questions or need to read documentation.

Im glad you thanked me, because I have bought this theme for the last time. I wont be thanking you.

Please check the page will found you support had expired, we must follow the market support rule. If you need any support please first renew support then post your question on support forum, our support will help u.

http://themeforest.net/item/alterna-ultra-multipurpose-wordpress-theme/3946450

Thanks.

“we must follow the market support rule” – This is your choice. At least own your own choices. Dont blame others.

I’m sticking with NO on the renewal also. Upset customer here.

TO ANYONE ELSE.

Create a custom google map and put into post. Add to styles.css #map_contact{display:none!Important;}

Hi guys i’m new one here, can you tell me please if there is any way to add line break for menu items, for example if i have text office desks it split desk in 2nd line

http://www.onetoonebusinessinteriors.com/

THanks

Hi , i created ticket already and provided all details.

Thanks, Reuf

We had reply your ticket!

Please check thanks.

All good thanks for fast support ;) guys if you want fast answer use SUPPORT TICKET system they are very very fast !

Tareqp

Tareqp Purchased

This last update and the update 2 before that one causes my website to not show when people visit the domain. It just shows a blank white page. I also cannot get into the wordpress admin panel because the login page is also a blank white page. Please advise. Thank you.

Looks your support has expired, please first renew support then send us a ticket with your site link and admin account, our support will help u.

http://support.themefocus.co/ticket

Thanks.

Tareqp

Tareqp Purchased

Renewed support. Please advise.

Did you post a ticket with your site link and admin account? Don’t forget enable debug for your site.

http://support.themefocus.co/ticket

Thanks.

Seems many people have the same problem as me - cant login to wp admin area. I see the following in my debug file : on of Envato_WordPress_Theme_Upgrader::upgrade() should be compatible with Theme_Upgrader::upgrade($theme, $args = Array) in /home/asiavirt/public_html/wp-content/themes/alterna/envato-wordpress-toolkit-library/class-envato-wordpress-theme-upgrader.php on line 24

If i dont use any sliders, can i deactivate and uninstall LayerSlider WP and Revolution Slider plugins ? Same with Visual Composer plugin, i dont use it, can i uninstall it.

Yes.

thank u

I have page where I have used column shortcode you can see it here http://www.ammunitionsafes.com/best-gun-safe-money-top-rated-safes/

currently all the titles of columns (SV500, NV200, MV500 & etc) are in H1 style which effecting my SEO so I want change those to H2 tag can let me know where can I edit it ?

Looks your support has expired, please first renew support then send us a ticket with your site link and admin account, our support will help u.

http://support.themefocus.co/ticket

Thanks.

I’m getting this error: Write theme css error.

I’m trying to add a ticket to http://support.themefocus.co/ticket/open.php but i’m getting error “Invalid Purchase Code”

I just downloaded my purchase code from themeforest.

Looks your support has expired, please first renew support then send us a ticket with your site link and admin account, our support will help u.

http://support.themefocus.co/ticket

Thanks.

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