Why SHOP DEMO is not “skin integrated” in Alterna 7.
Do I have to choose between use the theme as a V7 Multi-Purpose or V7 WooCommerce Shop in General Settings?
I mean, in Alterna V7 Multi-Purpose Demo, when you clic on HOME>SHOP DEMO is completely different than HOME>EXAMPLE 1, HOME>EXAMPLE 2, etc…
Thanks in advance.
P.D.: sorry about my english writing, I´m from Spain.
You don’t need choose , we just create 2 demo clear show theme style as some buyer suggest so that more good view shop demo. Because of not all buyer need shop for their site.
If I get this theme, can you cusomtize it to be tailored for a blackjack information website? I am willing to pay. thanks
Hi, yes.We’re provide custom service for the theme, you can send us all requires about your site after purchase our theme.
I just wanted to say, thank you for keeping the updates up!
it is rare to see a company (theme creator) believe in their design/theme soo much that 1 year later is still being updated.
I’ve bought many themes from themeforest and some just left it in the dust within a couple of months but not you guys!
will follow and rate now!
I ‘ll like to purchase this theme. Do you have a video tutorial on the useage?
We provide help guide and support forum for u setting and use theme.Thanks.
We don’t see Parallax effect -feature on your demo or in Theme description on Themeforest. ( full width image background scrolling parallax effect)
Does it mean your Theme has no Parallax?
We aware that Parallax is Visual Composer feature, but each theme may have a custom touch to VC.
Please, let us know.
Don’t understand your means. Please post your question on support forum with more details. Our support will check it.
I brought this theme but no page as shown in demo. Can you please let me know how to get all pages like as seen in demo?
Please advice on this
Please view the post on support forum.
I found a lots of missing in your theme zip files:
> Missing page
> Missing Widgets
> Missing Template
> Missing Menu (unable to load)
> Missing plugins
Also please let me know list of the plugins so that I can manually install.
Please post your question on support forum, our support will check it and reply u.
Already submitted but no reply. I also found no woocommerce in your zip file. I have used lots of WP theme but looks like your theme prepared by unprofessional guys. They don’t know how to give customer full packages. Hope someone can look on this and can provide me full packages files.
WooCommerce is plugin, did u view our help file clear tell u how to install it.
I just checked, you didn’t post any reply on support fourm.
Can you please provide me list of the widgets that used in your demo portal so that I can manually install? I can’t find widgets in your zip and I notice it mentioned it doesn’t come but there is no installation details, what are the widgets there in the demo site!
Default wordpress can’t export widgets, you must use other plugin import it. We had added widgets content for u import, please view the post get more details.Next if you have problem, please post on support forum not here.
Header Banner setting still missing!! It didn’t load either from data xml neither from widgets. Can u provide me details html?
Header Banner you need yourself setting it through Alterna Options -> Header. About content you can view our page source code and copy it.
Hi, Can you please provide source code of Header Banner. Also please provide let me know where to get page builder as I can’t find it.
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Hi, Can you please let me know how to get Page builder to build new page or Template? I can see there are some Template there and I want to add/modify some Templates.
You need view the page builder help files (downloads files -> Doc will find it) or get support from the plugin author.We don’t provide third-party plugin support.Thanks.
Hi, I can’t find new registration page. There is a page call register but inside only login details. Can you please provide me new user register page/link or where to find?
Please post your question on support forum, our support will check it.
Have open a Ticket #668651
We had reply u through ticket, please check and keep ticket.Thanks.
Could anyone help me with the following:
On the homepage is get this RED message saying:
“Revolution Slider Error : Slider with ID: 1 Not Found”
Looks you didn’t purchase our item, please post on support fourm after purchase it.
Is there a way to display empty products categories on the shop page ? Right now it only displays the categories that have at least on product assigned.
I already tried to add this to functions.php:
but without any effect…
Done it. Thank you
Can i add a video to the Slider?
Looks you didn’t purchase our theme.Please post your question on support forum after purchase it, our support will check it.
Hi, I want to hide price and add to quote option. Can you please let me know how to set this setting? I wants my customer loggin this portal and add multiple product and while checkout for request for quote.
Please advice on this?
After moved everything to production site
this page become blank (still have WP side and top)
I would like to get any answeres in support.
I was asking already some days ago in your support forum how to add a bigger list of links like a client has it on his old page.
I did not get any answere – as well nothing on a support ticket, which I opened as well.
I am used to very fast support on other theme developers here. Sorry to say
Please tell us your question link or ticket ID , let us check it.Thanks.
If I have your attention there is a small question: I tried to make the content background semitransparent with a 60% png color piece, but the background remains white (boxed mode). Uploaded the png file. Any chance to make that work? Cannot find it with firebug.
Our support had reply u, please keep ticket.Thanks.
no reply for the background issue
Did u post the question on ticket? Please tell support about it so that reply u. Thanks.
How I place icon cart in top bar?
why not answer the support tickets?
Please post on support forum not ticket.
I had checked your ticket, our support already reply your ticket, please check your ticket.Thanks.
How I change color font in search box?
Excellent theme, great updates and support ! Top, that’s all i wanted to say
i´ve installed the theme, and now the visual composer is not available.
also when i click on the Shortcodes button, it doesn´t make anything…
how can i fix it?
i can do anything with the composer….
i geted the template on business bundle and now the pruchase code is not accepted
Bundle item without support and updates. You must purchase again. Thanks.
How can I reorder my portfolio page? The products are not in the order I want.
I keep getting an invalid license key error with visual composer. Apart from entering the Licensee Name and API key, I am using the purchase code from the Alterna license certificate. Is there a different procedure I should be using? Visual composer makes me update manually because this error. How can this be corrected?
Hi, our theme License and API not equal VC plugin (If you purchase the plugin will have new license code). If you need VC update please check our theme update, we will update VC plugin.
Since this update, I cannot find the option to disable the responsive feature, would you please guide me how to disable this?
V7 have no the options, you can still use V6 version as our downloads included. Thanks.
I have submit Ticket #384121.
Our support had reply u, please check. Thanks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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