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Hello, I’m not able to add sub-menu as in your samples (on mouse over on Women a sub-menu containing bestsellers, dresses, etc appears). Can you give me some hint please? Thank you
Please write to our support: https://support.promokit.eu and we will help you with that
Hi! I bought the license some time ago, and some of the feaures are not working.
- homepage doesnt go on full width (general settings / page width)
- instagram module doesnt show posts
Change of fonts is not working either, had to include the code in CCS.
Please solve these issues. Many thanks.
Please write to our support https://support.ptromokit.eu and we will help you with that.
Thank you Marek for your reply. My support ticket is expired, so I cant use support.promokit.eu. These are features that the theme should be able to do, such as the page width or fonts, simply doesnt work.
Look forward to hearing from you. Many thanks.
Give me a link to your shop, I need to see the issue
It is www.lelimon.com. The facebook like module doesnt work either, I have disabled it too. Many thanks
You can use Sequence slider to have it full screen. Regarding other issues, you can purchase additional support, and we will help you in nearest time.
Hi, I want to know if there’s any way to make the “new product slider” slide through in mobile, because it only works when you tap on the arrows, and for mobile that’s not intuitive. It’ll also be useful if there’s any way to pick other JS slider component to use, which one are you using now? Thank you!
Hi. Thank you for your notice. I can make arrows visible always on mobile. Is that a solution for you?
No, the solution will be to be able to swipe on mobile and make the gallery go one way or another. That’s mostly bc of the JS library. Is the library yours or is an open source one? In the second case most of the libraries have some options to enable for swipe.
ok, I see. I’ll try to implement it in the next release, but I can’t tell you when it will be ready.
Ok thank you!
I’m trying to show the standard module Block Banner, but I haven’t managed to. Is there anything that blocks it to appear?
Hi. Maybe you are using AdBlock?
No, I’m not. Btw I am referring to the module of the standard theme (not Alysum). I want to have a top banner (a long line on top of everything) and the only module that does it is that one, but doesn’t work…
Je viens d’acheter votre thème mais il n’est pas traduit en Français comment faire svp
Hi. Please write to our support https://support.promokit.eu and we will help you
It is possible anyways to have a full width slider (any slider will work) in column design?
Yes, it’s possible. You can see an example here: http://alysum.promokit.eu/column
But it doesn’t have a full width slider. It has a slider in center column. I am looking for a slider may be sequence slider or the same slider used to be full width and then column to start below it.
Now I understand. It seems require small customisation. Please write to our support https://support.promokit.eu and we will try to help you with that.
It seems my support has expired, if anyone can help me with this I would be really glad.
Ok, I can help you with that, but only on Monday, because now I’m on vacation. Just give me your username you use on support.promokit.eu
is it possible that someone can help me by tomorrow as I need to go live with that… if its possible??
I’ll ask Alex, but it will be paid service.
And I still need your username
I have received a message for vulnerability and i must Upgrade the theme but my prestashop version is 126.96.36.199 Your upgrade theme for this version is already ? or The vulnerability it’s only on prestashop 1.6
you can update only Flex Menu, where vulnerability has been fixed. Other theme files are ok.
Thanks for the answer but could you give me a download link because i am in prestashop version 188.8.131.52.
Ok, I’ll reply you by email
we are using your template Alysium (full page mode) with prestashop version 1.6.1.
We have some trouble with the slider, we want to let the user scroll without automatically redirect to another slide
some js parameter to enable or disable ???
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