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Renewed support yesterday but still shows as expired on support page. Could you please check for me?
I wonder if there is any chance to put the product filter at the top of the category page and use the space of left collum for bigger product pictures? It’s the most important feature for us.
Hi, there is no such option in the theme. It requires customised CSS code
Hi! you could give me a DEMO shop with BO and FO? So We can test which framework is built in, so depends on it I could have more options to build elements to design the structurer or less.
I have replied to you through email
How Can I make vertical megamenu?
There is no such option yet
Ok. Also How can I show the products carousel by category in homepage like in prestashop 1.6 ?
As I remember there is also no such option
This was very helpful in prestashop 1.6. It should be in the 1.7 too. Also if you can add vertical megamenu in future update that would be great. I am willing to pay extra for these features.
We have such plans for further updates
I am looking forward eagerly for these features.
I need to ask, is it possible to have the language switcher for the amp version in the place of search and not in the sidebar?
A lot of custmers find it difficult.
Yes, it’s possible, but require small code customization
Great do i open a support ticket for that?
We are on vacation now. Please write me on the next Monday and we will help you
Hi again, can you help me now?
I just extend your support, please create a ticket
Thank you very much i hust created the ticket.
Hi, yesterday I registered in the Promokit Helpdesk, but it appears that my user does not exist.
Hi. Sorry for the delay. Please contact me through the form here https://themeforest.net/user/marekmnishek and I’ll help you to register
I solved, I missed the link in the first phase of registration. thank you
i see thet in your demo pages for prestashop 1.7 when you select a product attribute and then click on browser’s back button it works correctly, on my alysum installation i have to click back button many times in order reach the previous page, because of the well known problem about attribute in URL for prestashop….what did you do to avoid this issue in your demo?
Thanks in advance
Try to update prestashop and theme to the latest versions
Hi there, thanks for your reply, just updated prestashop to 220.127.116.11 and also theme to v5.3.6, issue with URL of attribute was solved but now my whole website loses all configuration i did via Alysum Setting Page, restore the configuration not works, it seems that Alysum layout builder and setting don’t affect the layout, please check https://capitancasa.com/
please contact our support https://support.promokit.eu
Hi Marek, I haven’t received automatic updates for months, there is a way to update it manually or do I have to renew the support and do you have to do it?
All updates available separately from support. You can download latest archive and find there all updated files
ok, and where do I load them manually?
You can find information in the readme file in archive
Hi. When i put my site under maintenance mode with the countdown and submit an email to subscribe, i get 500 Internal Server Error below. Please advise. Thank you.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at email@example.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Please contact our support https://support.promokit.eu
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