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Hi ! Great theme – congratulations. 1) i would like to sell personnalized item, so i would like to know if it’s possible to add a text field and to offer the possibility for the customer to send a picture (like in this site : http://www.tilesandportraits.com/store/memorial-plaques/branch-memorial-vertical-rectangle/#personalize) 2) is it possible to work with affiliate ? does the site will recognize that a sell is due to a partner ? Thank you in advance. Cedric
Thank you for the interest to our theme.
1. there is no such function.
2. Maybe something like this will help you http://addons.prestashop.com/en/search?id_category_filter=&id_category_filter=&search_query=affiliate
may I know how do I go to my live page when I have set it to maintenance? I don’t wish anyone to view the page yet, when I am doing the installation of the page and adding products.
You should add your IP adress to “Maintenance IP” field
Hi, I love you theme and I will buy it but before that I would like to know if I can remove the 4 images( on the right) beside the main image? I´d like to have just one whole width main image… Could I?
You can use another slider instead of current. It comes with the theme and called “Nivo slider”
thanks! And now I know that if I need support you re there!
we always with our customers, you can look at our support forum http://promokit.eu/forums/forum/support/
Hello, I like this theme but I don’t like checking out on one site (how to do step by step check out)? I also find that in french language there is still in cart text in english: “Your shopping cart contains: 3 produits” I’m gonna use the theme for french site so it’s very important for me to have it well translated.
You can switch to 5 step checkout in your back office. You can also complete translation to french in your back office as well.
Block Nivo Slider plus Special products how to install ??
Find it in the “modules” section in your back office and install it
only is this: Nivo Slider
Please write about this in our support forum http://promokit.eu/forums/forum/support/
is there a walk through on how to use prestashop? I am getting confused… I have installed the theme and I am currently trying to config the rest of the items like about us. Where can I edit what I would like to show on the footer and what I would not like to show?
I would like to set a free shipment for my customer, but the free shipment would be normal standard mail. I would not be giving free shipment with tracking number. How can I do that??
When I change my delivery address, there is a pop up window, but there isn’t any message except the OK button.
Also I have enable all the carriers to all the location and it is showing me, “There are no carriers that deliver to the address you selected.”
I am not able to purchase this theme, I only get Page not found when I click to pay. I opened a ticket 5 days ago and another today and still not received a response. Can someone please help as I am not getting support. If I am not the only one with this problem then I suspect sales are being lost.
Hi very nice theme. Before I buy: I haven’t used a pretashop platform before. Do they (or anyone else) take a percentage of sales or is there any sort of subscription involved if I purchase this theme?
Do you mean how will you gat theme updates?
Hi thanks for the quick reply – no I’m not referring to updates, i understand that. I was referring to the shopping cart aspect of the theme. I thought that some shopping carts require an ongoing subscription fee or a percentage of the sales that occur on the website that uses the theme.
No, you should not pay percentage, here is the full licence text: http://themeforest.net/licenses/regular
how do i enable to zoom on the product?
how do i change remove the footer? I would only want the logo and the bank log plus the facebook icon.
Also would like to change the colour at the footer too
Please write all your requests in our support forum http://promokit.eu/forums/forum/support/.
had posted in the forum. pending for your assistance
my questions haven’t been answered in the forum yet. Pls assist.
I want to buy this template via VISA using HSBC credit card but I can not make payment through Papal. Can I buy it with another payment type?
Can I make a site with multi-language using this template? Because I want to view this template in Vietnamese.
Please help me.
Thank you so much.
Hello airbus380. I can’t help you with your problems with payment. Please write to envato support http://support.envato.com/
Regarding multilanguage, yes you can easily translate your shop to any language in the back office.
Hi Could you tell what I’m doing wrong after installing this theme, the front end goes blank.
I think its the godaddy servers. I tried it on a different server and it worked.
Hello, I liked a lot your theme and I bought it today. Unfortunately after installation I lost my site:
Erreur HTTP 500 (Internal Server Error) : Une situation inattendue s’est produite tandis que le serveur tentait de traiter la demande.
I tried to go back to default theme but it still does’t work!
What’s wrong with this theme?
Please write to our support forum http://promokit.eu/forums/forum/support/ .
I can’t register to your forum!
But I see you already registered under email firstname.lastname@example.org
I sent request for registration but I didn’t get e-mail so I don’t have password to log in!
Check your spam folder
There is no e-mail in spam!
try to login with “temppass” password and change it
Unfortunately password invalide
please try once again
Ok, I menaged! Hope I will find solution on forum! Thank’s
How do I register on the forum. After installation the on servers my site goes blank. I think its the server and I want to see if anybody else has that issue
Hello Goldmaverick. Follow this link http://promokit.eu/forums/forum/support/ and click to “register”
I just registered and the system informed me that it would send me a password, but I have not received it.
Should I give you my username…?
Ok, I have acesss
Are you familiar with the issue with Godaddy hosting. The front end of the site is blanked out and I get a 500 error.
No, I don’t remember this issue, maybe because I don’t know what hosting use our customers
I reinstalled and removed the errors that were showing up but the frontend of the site does not show. The site is located at store.com Please could you inform me of what could be causing this.
In your instructions where its states:
go to ‘shops’ and select ‘shop’
I think that is where I am having an issue because I can’t find it.
Please write all questions to support forum
I posted it on the forum.
Hey it was the facebook module. I set ‘display_errors’, ‘on’ and it defined the facebook module and by deactivating it the store works now. (Also posted on forum, I feel more people should know abou this)
When I try to upload an image using the ‘promominicslider’, I recieve this error :”An error occurred while creating thumbnails.”
HI! I just want to know which module is working for the colors and font changes ( for example the line below the main menu, color buttons, color fonts) I´ve already change some of those but by editing the ccs and I think this is not the correct way to do it, isn´t it?
( I´ve hidden the left control panel i don´t want my users see it)
Hello Mary. It’s a “Theme Settings” module.
and something else…
the single slider image is double every time i open the web.
It is just 1 sec but it looks weird
I’ll fix this in the next theme version
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