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I find nothing in the FAQ please what do I do to install your template right. this as others already spoke on that faq sent. 1 vertical lines on the menu. there is no menu. this whole broken alysum
template monster has no problems because alysum have?
what I have to do without wrath FAQ .. there’s nothing I have not read it and decided. and version 2.2? ta everything outside of the folder alysum?
please write your questions in the support system: http://support.promokit.eu/
I bought the theme Alysum, but I can not install,
in zip folder that I did not when I bought download comes “the theme installator” (Import / export module Theme).
Can you send me?
Hello PedroFernandes. you can read step by step installation guide here: http://alysum.promokit.eu/documentation/#auto
We have support system http://support.promokit.eu/ please write your next question there.
I’m going crazy.
I said it was incompatible.
This does not work.
My site is http://babiesandroses.com.
This is not what I wanted.
Don’t worry, you just need to configure the theme. Please write to our support http://support.promokit.eu/ and we’ll help you
hi. can anyone tell me how to make the logo text go over 2 lines. thanks.
Hello wakesuzy. I suppose the best way in your case is to create an image and use it as logo.
i did a logo and saved it as a png file but it comes with a white background
you should switch to png images in your back office “Preferences” > “Images”. Please write your next questions in our support forum
Hi! No I have installed the module: Add stuff on footer. Where I can find it?
Hello marcbohigas. Go to modules section in your back office and use search.
I’ve done it, but not displayed.
Please write to our support http://support.promokit.eu/ and we’ll help you
How adjust the speed of nivo slider in homepage its too slow almost 30 seconds to change images
Hello. Please write to our support
Hi, The “layered navigation block” on the left disappears when the currency is changed from the default currency (Pound) to any other currency. How can I fix this please?
Here is a link to my site >> http://bit.ly/Ya0zYs
Hello Chibz. Please write to our support http://support.promokit.eu/ and we’ll help you
I would like to spend a minute leaving a very positive review for this guy. Several weeks ago we had a customer who needed to launch a website and we needed it to be online really quickly, no excuses.
We needed some help getting Alysum to work as we needed, Marek did an amazing support job helping us deliver it on time after several email exchanges.
It was a pleasure to have someone like Marek help us
Hello Federico. Thank you for your review!
hi, I purchased the template but missing promoslider module, and does not appear themesettings.
Hello ariesoft. Please write to our support http://support.promokit.eu/ and we’ll help you
any modules of magictoolbox.com for half price!
I’ve Alysun product images, but does not
Hello astemsis. Please write to our support http://support.promokit.eu/ and we’ll help you
“add stuff to footer Module” Where can I find it. It is not in the store modules section. This is urgent.
Please send it to me, because I cannot locate it.
Please download archive from your account and find this module in the modules folder
Sorry, here is the link to the module: http://dl.dropbox.com/u/5104116/support/2013/03/29/blockaddstuff.zip
Hi I would like to purchase your template however you haven’t got the latest prestashop version 1.5.4. If I buy it now, would I get free upgrade when you release newer version that support version 1.5.4 ? Many thanks.
Hello. Yes all updates are free. And Alysum is compatible with prestashop 1.5.4
While adding a product to the cart the sizes jumping.
that is if i select the 43 size product it’ll jump to 45 in the cart.
Please help me solve this issue.
Hello RENATEMACKAY. Please write to our support http://support.promokit.eu/ and we’ll help you
Looking to buy this theme. Does the color picker swatch have a working example?
Is the color picker swatch only dropdown menu?
Hello JJ-MAGZ. What exactly color picker you mean?
just wanted to share how satisfied I am about the quality of the template and the responsive team behind it. I had a small issue about the installation and I got a reply in no time from their support.
Thumbs up, great work
Thank you, Chris
Great theme, i’m considering to purchase it. However there are some questions.
I’m wondering if it’s possible to change the colour of “add to cart” button and the one which shows up when i point the mouse on the catalogue (it’s red-orange now). Demo does not allow to change it.
Is it possible to locate the logo on the left instead of middle?
Hello. Thank you for the interest to our theme. You can change button’s color in CSS file. Regarding the logo position, you can change it in the back office
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