This author's response time can be up to 2 business days.
I love your theme, but before I buy it, I have to know one thing : is it possible to show categories and manufacturer on the start page, like in basic Prestashop theme ? Also on the left side, vertical direction.
Hello. Yes, it’s possible but require some customization
Could you please tell me, if it’s very hard to customize the theme ? Our customers want to have a “normal” Prestashop menu, so I am looking for it…
No, it’s not very hard, but you should be familiar with css and html
Great, thank you for your answer. I will buy your theme soon.
Bought this theme a couple of days ago and it looks stunning, the issue I have is that my ttfb wait time is soooo long, from 6-10 seconds before the page even starts rendering, how can this be solved?
Hello. Please write to our support
Hi I was wondering whether the Alysum theme would be suitable for an electronic store? Also it is mentioned that this theme suitable for small and medium size businesses. How does it suit for larger businesses?
Alysum is suitable for electronics as well. You can look at our showcase http://promokit.eu/showcase/alysum/ If Prestashop platform will cope with your volumes, alysum will work fine as well.
I´ve just buy your theme and a can´t find how to instal folder.
Can you help me, please?
Look at this video http://www.youtube.com/watch?v=EyS2NDpy7Pg
I´ve installed ps 1.5.4 and i can´t install this theme automatically, if i do manually which is the folder i have to upload to the themes folder in server: alysum_2.0 or alysum-v.2.3
I´ve done, it´s ok
Hi, nice Theme, is fully compatible with Prestashop 1.5.4 and IE8?
Thank you for the interest to our theme. Yes, Alysum is compatible with prestashop 1.5.4 and IE8, you can test it in your browser: http://alysum.promokit.eu/selector/
hello the thema is compatible with 126.96.36.199
Hello. Yes, Alysum is compatible with prestashop 188.8.131.52
Hi, i have purcahse a theme and well install on 184.108.40.206 version, but when i try to change to another add on languages, it can’t appear the language, what problem occur
Please write to our support http://support.promokit.eu/ and we’ll help you
Is this theme compatible with PrestaShop 1.4.9.X and 1.4.10.X ?
Unfortunately, no. alysum is compatible with prestashop 1.5.x only
No help on forum, I keep getting an error when I try to add products to my site. Please could you inform me as to what could be causing it. Site located here: (http://www.haleybeezstore.com/index.php?id_product=122&controller=product)
I have replied to you by email.
What a amazing theme.
Are you thinking to include the spanish translations of the email templates?
Thanks in advance.
Thank you for the interest to our theme.
Yes, we will include spanish translations in future.
Great theme! I can’t post messages in support forum. I have registered with my item purchase code. If I login i get the message “You cannot create new topics at this time.” If I logout it says login to post a mesage. Please advice. Thanks.
Hello. Have you registered here: http://support.promokit.eu/ ?
Thanks for the fast answer! Yes and and I have received the mail with confirmation code. I must be doing something incorrectly…
Ok. Now go to http://support.promokit.eu/ and put that code.
Already than that and have username and all.
I can write a ticket if that’s the procedure.
Yes, you can
Ok ticket posted. Thanks a lot for a ultra fast support.
Coud you give solutions or fix problems please?
Hello. Please write about your issue to our support
I have a problem with your email template.
I’ve put Mail.php to the overide/classes
I’ve duplicate the en/ folder to fr/ (for me)
When someone subscribe there is no email sent.
When i delete the fr/ folder, it works great but with the Prestashop email template…
Why your emails template don’t works ?
I’m on Prestashop 1.5.4.
Hello. Please write about your issue to our support http://support.promokit.eu/
i can’t see minic slider on my homepage. I try to put task on your site, but no permissions….
i need to activate loyalty program in product page, but i receive error.
Please check your email, you should receive confirmation code
I don’t understand. Confirmation code for…?
you should received a confirmation code, than you need to put it in our support system.
You can also write directly yo me via contact form here: http://themeforest.net/user/MarekMnishek
Hello, i buyed this theme alysum, and i installed but in my online store send me a message:
PHP Notice: Undefined index: en in \Html\miweb\cache\smarty\compile\6990af454311d8de01afc14edf32b7da3957c2e0.file.multiple.tpl.php on line 73
Whats the matter? My prestashop is version 220.127.116.11
Hello regalazapatos. Please write your request to our support http://support.promokit.eu/
I have followed the instructions for uploading the alysum them and it does not work.
I have followed the automatic process and after a while nothing happens and the screen uploads without going to the next step (as I have seen in the documentation).
I have tried to do via URL and it returns to me “Only zip files are allowed”. The file is a ZIP, so it’s at least weird,
Have you looked at the installation video? http://www.youtube.com/watch?v=EyS2NDpy7Pg
Please register in our support forum if you will have an issues.
yes I saw this video on other post, I will register on support forum
I wanted to buy this theme but thirst I would like to know is it hard to completely change the pinkish colour (#e17365) that is used in many elements of this theme to for instance grey?
Hello Micha. It’s not hard. you need to change the value #e17365 to your in the alysum.css file.
Great theme :o)
I would like to change the backgrounds, typo, etc but the admin styles overwrite the css, any way to disable the admin styles? (I would like to use just css file, The admin is nice but it is easier for me to manage css).
Hello bitebit . Please write your request to our support http://support.promokit.eu/ and we will help you
Wow, thank you for answering so quick! Great support :o)
hosting says something is wrong with the template….it wont download
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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