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I want know if the theme easy to install?I am a new one,no experience.
You can look at this video: http://www.youtube.com/watch?v=EyS2NDpy7Pg
I have download the zip,I do not know how to use it?Can you help me?
Hello. Have you watched the video http://www.youtube.com/watch?v=EyS2NDpy7Pg
Dear, I have download the zip,I do not know how to use it?Can you help me?
Just picked up the template and love it! It looks like a couple of items arent working including: Twitter Feed in Footer and my business name causes mobile site to push left.
Hello. Please write to our support and we will help you as soon as possible. http://support.promokit.eu/
This is good theme and very good support.
Hey – I don’t have the same options in the theme settings module as on the latest documentation (missing the ordering of modules, install demo slides etc) which are really useful, have I got an older version? 2.4 I think?
This is a documentation for new Alysum 2.5 which will be released today or tomorrow
oh great thanks!
Hi, was this released? thanks
Yes, it’s already released
I have received only one template,not three,could you please send to me other two temlate?
I have installed the template,but it not as same as website ,what wrong?
Can you help me?
Hello. First, Our support is here: http://support.promokit.eu/. Alysum is a one template (not three), but in your back office you can configure it like in our three live demo. Look at this video: http://www.youtube.com/watch?v=GwfihJ85KPM
Prestashop just released update 1.5.5. Is the theme compatible?
We have released Alysum 2.5 yesterday, and yes, it’s compatible with prestashop 1.5.5
I just tried and if you install a fresh 1.5.5 Prestashop then the theme, it is not compatible.
Please write to our support: http://support.promokit.eu
done. Also wanted to ask if you can have both square and rectangular photos.
i have a newsletter in blocks footer. Can I have a mail for newwsletter or use the prestashop configure so
Hello. Yes, you should receive a mail after subscribe to newsletter
Can i use one different mail to the newsletter block, one different to the deffault configurating mail
yes, you can. You can change email templates and contant in your back office
I can not update the template from 2.4 to 2.5,why?and how to do?The worse thing is that my website become orderless when i try to update 2.5 follow the step.
Hello. Please write to our support http://support.promokit.eu
i have installed your theme and everything works fine except facebook like box and twitter in footer.
I have put my page url in facebook module but i am still getting your like count, promokit’s name and photos of users who liked promokit.
for Twitter, i am not getting my latest tweet feeds either.
Am i making any mistake?
my url is : shnoofii.com
Hello. No, you didn’t make any mistake, you just need to configure that modules. Please write to our support and we will help you. http://support.promokit.eu/
i tried but i couldn’t register as i have lost my purchase code
i have created task there, please check
You can’t lost your purchase code. Open this link http://support.promokit.eu/index.php?do=register and look at the image in the bottom of that page.
yeah i got it and i have created account on url you gave and created task there.
ok, we will reply you as soon as possible
k thanks. Hope its done very soon.
thanks. its solved! grt support! APPRECIATED !!
I have a a fresh 1.5.5 Prestashop, can I intall your theme? Is it work fine?
Hello. Andrea. We have released Alysum 2.5 two days ago and it’s fully compatible with prestashop 1.5.5 and works fine
Hi, follow your video installation, I try to install DEMO Slides but I receive this error :
[PrestaShop] Fatal error in module themesettings:
Class ‘ZipArchive’ not found
Could you help me?
You have a problems with zip in your php config. Read more here: http://stackoverflow.com/questions/3872555/fatal-error-class-ziparchive-not-found-in
You can also write to our support if you will have further questions: http://support.promokit.eu.
I bought this awesome theme a week ago. I’m working on its customization and have seen that some days ago the theme has been updated.
My questions are:
1) Will the updates be always included in my package forever or are limited in the time (for example 1 year of updates)
2) Do you always support our request, or depends on the time the theme has been bought?
3) How to do to be sure that during files updates I’ll not lose my previous customization?
Thank you for your answers.
Hello. 1. Yes, all updates always included in package. 2. Yes, we always support our themes. 3. If you made changes in any file of theme, you will lose your customization after update. You need to change new files after update.
Hi, I have problem.
expample(my website): www.sleepbleep.com
prestashop version: 188.8.131.52
import theme zip falid ETC.
Hello. Have you already watched installation video: http://www.youtube.com/watch?v=GwfihJ85KPM
zip import failed and pictures do not appear.
Did you made all as shown in video?
Yes Please help..
Hello. We have a great support service here: http://support.promokit.eu Please write there.
Please write here: http://support.promokit.eu
I write ok.
When import/installing the theme (zip)
Error during zip extraction
whats reason of this error?
Hi, I’m having problems setting up the mega menu with the right hand images. Can anybody help me please???
Hi, I have other problem, please help me.
Alysum is a great responsive theme.
The support is very competent and reactive.
I’m very happy to have chosen this theme.
Thank you! Good Luck
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