MarekMnishek supports this item


This author's response time can be up to 1 business day.

1033 comments found.

Hello, I want know if the theme easy to install?I am a new one,no experience.

Dear, I have download the zip,I do not know how to use it?Can you help me?

Dear, I have download the zip,I do not know how to use it?Can you help me?

Just picked up the template and love it! It looks like a couple of items arent working including: Twitter Feed in Footer and my business name causes mobile site to push left.

Hello. Please write to our support and we will help you as soon as possible.

This is good theme and very good support. :)

Thank you!

Hey – I don’t have the same options in the theme settings module as on the latest documentation (missing the ordering of modules, install demo slides etc) which are really useful, have I got an older version? 2.4 I think?


oh great thanks!

Hi, was this released? thanks

Yes, it’s already released

Dear, I have received only one template,not three,could you please send to me other two temlate?

HELLO, I have installed the template,but it not as same as website ,what wrong? Can you help me?

Hello. First, Our support is here: Alysum is a one template (not three), but in your back office you can configure it like in our three live demo. Look at this video:

Prestashop just released update 1.5.5. Is the theme compatible?

I just tried and if you install a fresh 1.5.5 Prestashop then the theme, it is not compatible.

Please write to our support:

done. Also wanted to ask if you can have both square and rectangular photos.

i have a newsletter in blocks footer. Can I have a mail for newwsletter or use the prestashop configure so

Hello. Yes, you should receive a mail after subscribe to newsletter

Can i use one different mail to the newsletter block, one different to the deffault configurating mail

yes, you can. You can change email templates and contant in your back office

Dear, I can not update the template from 2.4 to 2.5,why?and how to do?The worse thing is that my website become orderless when i try to update 2.5 follow the step.

Hello. Please write to our support


i have installed your theme and everything works fine except facebook like box and twitter in footer.

I have put my page url in facebook module but i am still getting your like count, promokit’s name and photos of users who liked promokit.

for Twitter, i am not getting my latest tweet feeds either.

Am i making any mistake?

ok, we will reply you as soon as possible

k thanks. Hope its done very soon.

thanks. its solved! grt support! APPRECIATED !!


I have a a fresh 1.5.5 Prestashop, can I intall your theme? Is it work fine?

Regards Andrea

Hello. Andrea. We have released Alysum 2.5 two days ago and it’s fully compatible with prestashop 1.5.5 and works fine

Hi, follow your video installation, I try to install DEMO Slides but I receive this error :

[PrestaShop] Fatal error in module themesettings: Class ‘ZipArchive’ not found

Could you help me?

Hello. You have a problems with zip in your php config. Read more here: You can also write to our support if you will have further questions:

I bought this awesome theme a week ago. I’m working on its customization and have seen that some days ago the theme has been updated. My questions are: 1) Will the updates be always included in my package forever or are limited in the time (for example 1 year of updates) 2) Do you always support our request, or depends on the time the theme has been bought? 3) How to do to be sure that during files updates I’ll not lose my previous customization? Thank you for your answers.

Hello. 1. Yes, all updates always included in package. 2. Yes, we always support our themes. 3. If you made changes in any file of theme, you will lose your customization after update. You need to change new files after update.

Hi, I have problem. expample(my website): prestashop version: import theme zip falid ETC. :(

I write ok.

When import/installing the theme (zip) Error during zip extraction whats reason of this error?

Hi, I’m having problems setting up the mega menu with the right hand images. Can anybody help me please???

Hello. We have a great support service here: Please write there.

Alysum is a great responsive theme.

The support is very competent and reactive.

I’m very happy to have chosen this theme.

Thank you! Good Luck