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1- Please see the main image, its not fitting 100%, what is the image size how do i make it fit.
2- on the Demo when i mouse over the large image its zoom out but its not active on our site.
Thank you very much, i wish you lots of sales on this template and Happy new year.
Hello alwahy. Please write to our support http://support.promokit.eu/ and we will help you soon.
Hi, Thank you i have submit the ticket please help me out.
Task: FS#2567 – Image, its not fitting 100%
Ok. we will help you soon
if you need FTP login i can give to you please communicate with me via your support site.
Ok, I’ll reply you there
Hi is it possible to use wide screen? if not can you update??
Hello. Thank you for the interest to our theme. At the moment it’s not possible. But I can’t tell you when I’ll be available to add this feature. There are a lot of customers requests we have now.
I want to rate your Alysum template – wonderfully ! Where can I do this ?
Hello. Thanks. You can do that by this link http://themeforest.net/downloads You will see stars.
I just wanted to say that I am very happy with the Alysum template and the support I have received all throughout from the team. They have helped me to solve most of the issues I had. Thanks a lot !! Very much appreciated. Izz
Thank you! We are trying to do the best for our customers.
the flex menu doesn’t work for tablet and mobile with the alysum 2.8 version !
i need help!
Hello. Please register in our support and create a ticket and we will try to solve that issue soon. http://support.promokit.eu
Hi. I have a couple of issues. One, I would like to move the buy_block (add to cart) above the more_info block so it can stay on top of the page fold. How can I do that?
Secondly, I would like to keep the menu title on top of the page as I scroll down the page. The alysum demo allows you to scroll down the page while keeping the menu items on top of the page at all time. How can I do that on my site? Thank you
Hello. Please register in our support and create a ticket and we will help you soon. http://support.promokit.eu
Hi Marek. I just created a support ticket. Thank you in advance
Ok, we will reply to you soon
I have problem with categories list. I created a number of categories and in the menu they appear strange:
and the url of the site:
It’s not strange, it’s because you have only categories of second level in that dropdown section
Before I buy this template, I wanted to know if it’s possible to have the footer menu with only 3 columns instead of 4…?
Also, is there a way to have a simple dropdown menu instead of these megamenus?
Thanks in advance!
Thank you for the interest to our theme.
Yes, you can use only three columns in footer, it’s require to change one line in css file.
Yes, you can use simple dropdown menu, just mark each menu item you created as “narrow menu”
I’m optimizing my store (loading time) and have a couple of problems that occur when active alyssum 2.8, I’m trying to access your support site but is down.
Can you help me?
Our support should start to work soon. Please wait. Thank you for understanding.
Hello i have one question i wanna sometimes change Quantity to metrii i want sell curtains
Hello. Thank you for the interest to our theme. We can rename quantity to metrii, it’s not a problem, but if you want to sell square meters you need additional module what will help you with that.
Great theme! Thanks!
I use the flex menu module.
Waiting your reply.
Thanks very much!
Hello. Thank you! Look at this video http://www.youtube.com/watch?v=-Vgl5ArDZ_k I hope it will help you
Hello. I think that our flex menu module is different than the video. There, when you click in “add new item”, appears “label” and “link”, and in mine appears “element”.
How can I have subcategories in my menu? Can I give you the access? Thanks!!
Download last menu version in your themeforest account.
Hello. I did and still I have a different menu configuration page. Can I send you a ticket with the admin user and password and you take a look? Thanks a lot in advance.
There is an old version of menu in the video. Do you really need it?
Love the Alysum theme – well designed, lots of options and customize-ability.
Excellent support – prompt and professional.
I have some problems under Internet Explorer 8 ( http://sigmaweb.es/desarrollo/arlovia/index.php ) when I see the template correctly.
How can I see well on IE8?
Hello. this article should help http://promokit.eu/prestahop-blog/a-lot-of-css-files-in-prestashop/
I am very interested in this template, however I have a great doubt before purchase. The logo only gives to change the font type? Intended to put an image of my logo instead of the text that gives to change, is it possible?
Wainting for your reply, thanks in advance.
Hello. Thank you for the interest to our theme. You can switch to image logo in the theme settings.
Thanks, for your quick reply… I already bought the theme;)
One last question, the theme is compatible with the latest version of prestashop 188.8.131.52 stable?
Thanks in advance…
Hello. Sorry for the delay. Yes, Alysum is compatible with prestashop 184.108.40.206
Is this template includes search/ filter option (showed in demo of http://alysum.promokit.eu/en/6-boys ) ?
Hello. Of course it’s included. All what you see in our demo included to the package, except our demo products.
Thanks for reply. Is it possible to set this search/filter feature in homepage?
Unfortunately that filter can’t work on homepage only.
Excellent client support.
Thhanks for your compliment
Hi, any plan to design this for Magento?
Hello. Thank you for the interest. It should be ready within two weeks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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