66 comments found.
Hi,
homepage works but other page have a white screen with content:"Nothing Found", "It seems we can’t find what you’re looking for. Perhaps searching can help." . Thank in advanceHey there! Please get in touch via the support tab above and send me a link to your site. Thank you!
Hi I sent you email and waiting for reply
Hi! I replied to your email two days ago. Maybe it landed in your junk mail folder?
Hi, i checked in junk mail folder and can not find. I sent you request email again. Thank in advance
Hi, I replied to your email again.
In case you again didn’t get the email, please try the following: Go to Settings > Permalinks and click “Save Changes”. If that doesn’t solve the issue, please send me your login info via the support tab above so I can take a better look at the problem.
Cheers, Gerda Red Sun Design
Hey there, Every time I try to edit an Amaya module on a page I get the error “This block has caused an error and cannot be previewed.” I’ve already tried rolling back the plugin Meta Box and also update it to the latest version but the problem persists. How can I solve it? Thank you!
There shouldn’t be any issue with version 5.7.5. and the latest version 5.8.2, both versions work well on my test site. Please get in touch via the support tab above and send me your link and login info, I’ll take a look at the problem.
Hello, When i tried to customize and install all the plugins i get message:
There has been a critical error on this website.
Help Please 
Hey there! I just replied to your email.
Hey there! I am looking for help with two small mobile layout issues I’m having.
Please could you advise how I can display the following on my mobile version of the site:
1. The search icon in the the top bar
2. The product categories above the product catalogue
3. A search bar above the product catalogue in both mobile & web view
Than you for your help!
Hey there,
for Nr. 1. and Nr. 2. add the following code into Appearance Customize > Additional CSS:
@media only screen and (max-width: 959px) {
.topbar .searchbutton,
.woocommerce .product-categories-list {
display: block;
}
}
Nr. 3. requires a customization of the theme files. If you have a bit of coding experience you can copy the file woocommerce.php into a child theme and add the following code below <div class="page-content">
<?php get_search_form(); ?>
I hope this helps!
Thank you so much!
I also got an error and can’t do anything right now. Which version of WP Rollback settings should I click on?
Hi, I still had you login info that you sent me a few days ago. I rolled back the Meta Box plugin on your site to version 5.7.5. Everything is working again properly now.
Thank you so much!
“This block has encountered an error and cannot be previewed.” I am getting this error on every AMAYA block on every page.
Hey there,
this problem occurs in version 5.8.x of the Meta Box plugin. Please roll back to to plugin version 5.7.5 until the next Meta Box plugin update gets released. You can use the WP Rollback plugin for that: https://wordpress.org/plugins/wp-rollback/
Cheers!
Your skin is really pretty. I plan to purchase your skin for cookie local delivery/pickup (dates I select only).
1. Is there a function that allows me to limit shipping/pick-up to only the dates I set, like an event?
2. Are there login/logout skins and my account functions?
3. Are there event pop-up skins and function?
4. Can I display the event date by clicking the add to cart button?
5. Can I only use the Venmo for payment not the credit card payment?
Thank you~!
Hey there, thanks for your interest in Amaya!
This theme uses the most popular open-source ecommerce platform “WooCommerce” https://woocommerce.com/ for the online shop. The theme does not add any functionality but only the styling for the WooCommerce plugin.
1. For this functionality you would have to add an extra plugin or WooCommerce extension. Maybe one of these plugins would work for you: https://wordpress.org/plugins/search/woocommerce+delivery+date/ or https://woocommerce.com/product-category/woocommerce-extensions?q=delivery+date&collections=product&page=1 (Please know I haven’t tested any of these plugins yet.
2. Here is the login/logout page: https://www.amayatheme.redsun.design/roastery/my-account/ Once logged in, it will take you to the “my account” page where you can see orders, addresses etc.
3. I’m not exactly sure what you mean, maybe you can explain further what exactly you need?
4. There is no option to display the event date by clicking the add to cart button.
5. This would require another plugin. Check out these here for example: https://wordpress.org/plugins/search/woocommerce+venmo/ or https://woocommerce.com/products/woocommerce-paypal-payments/?quid=33d8dc512cf9614a98ddd0146e0f423a (again, I didn’t test any of these plugins)
I hope this helps!
Thank you so much for finding a possible plugin. I will buy your skin right now!
On mobile the food menu dont show, just a image nno prices. Checked with both safari and firefox on iphone and does the same but on safari and firefox on the laptop it shows fine?
Screenshots here:
Mobile: https://ibb.co/4Y26g77
Laptop: https://ibb.co/zVfCdPw
Hey there, thanks for purchasing Amaya!
Would you please get in touch via the support tab above and send me a link to your site so I can inspect the code?
Thank you!
Before buying this :-
1. Are there any issues when installing the demo content?
2.Is this template compatible with elementor?
3.R there any issue with the plugins?
4. Can u provide on site support if there is any issue?
Hey there, thanks for your interest in Amaya!
1. Here are the instructions on how to install the demo content and what to do if the demo import fails: https://docs.redsun.design/amaya/demo-content/ If you wish, I can also install the demo content for you, simply get in touch after your purchase.
2. This theme is actually not built with Elementor, it is built with WordPress blocks. You can find the instructions on how to work with the theme in the documentation here: https://docs.redsun.design/amaya/ You can use Elementor additionally on separate pages. Or, if you want to mix Elementor with the WordPress blocks, you can use the “Elementor Blocks fur Gutenberg” plugin: https://elementor.com/help/elementor-blocks-for-gutenberg/
3. Are you referring to the plugins required and recommended by the theme?
4. Six months of support is included in the purchase price. If you come across any issue, you can send me your link and login info and I’ll help fix the problem.
Let me now if you have any further questions.
Cheers, Gerda
Hi guys, I cannot edit for some reason a “Amaya content box” when i try to edit it loads and then it says this error “This block has encountered an error and cannot be previewed” thanks & regards for your help
Hey there, can you please check if the meta box plugin is up to date?
perfect.. fixed!
great
Dear Team, Slider Revolution not updating. It says this “Slider Revolution Plugin Updated Failure: Update package not available.”
Let me assist How to Solve this? Any Idea?
Hey there! Slider Revolution is not included or recommended for this theme. For any issues with this plugin, please contact the Slider Revolution support. Thanks!
Can we install this theme without a business account for WordPress?
Hey there, thanks for your interest in Amaya! No business WordPress account is required. You can install the theme on a free wordpress.com installation (NOT wordpress.com !). Let me know if you have any further questions.
Can you also integrate local fonts directly via the theme?
If you wish to add a custom font, you can use the Use Any Font plugin for that:
https://de.wordpress.org/plugins/use-any-font/
Once the plugin is installed and activated, you can upload your font file in the plugin settings and then select the uploaded font in Appearance → Customize → Typography → Font Families. Select “Google Font” and then select your uploaded font under “Standard Fonts”.
I hope this helps!
Hi Team ,
I have emailed you the bug which is facing on this theme through the Contact Author option in Support for Amaya , But till now no response . Appreciate for more faster response. Also is there any direct email i can send the bug details ?
Hey there, I received your email 24 hours ago. I just replied to you.
Ignore this as found the answer
Perfect
Hi, planning to buy this theme and build a website… would like to know whether it is compatible with WP Bakery and would i be able to see each block of each element in the back end of WP Bakery
Hey there, thanks for your interest in Amaya!
This theme is not built with WP Bakery, it is built with WordPress blocks.
Once you import the demo content, you can simply change images, text etc. in the block sidebar on the right side.
You can find more info on how to work with the theme in the documentation: https://docs.redsun.design/amaya/blocks/
Let me know if you have any further questions!
Cheers, Gerda
thanks for your quick response… what about elementor?
The included custom Amaya blocks (Hero Image/Video block, Menu block, Gallery block etc.) work in the WordPress editor only.
But if you additionally want to add Elementor templates to your pages along with the Amaya blocks, you can use the Elementor Blocks for Gutenberg plugin: https://wordpress.org/plugins/block-builder/
I hope this helps!
Isn’t there any ways to import the pages on preview?
Hey there! Yes you can import the demo content to your site. Please find the instructions here: https://docs.redsun.design/amaya/demo-content/ Let me know if you have any further questions. Cheers!
Go to Appearance → Customize → Layout → Footer → Footer Logo. This is what I read in documentation, but turns out there are no layout options in appearance > customize.
Please make sure the “Kirki” plugin is installed an activated on your site. It is required for all Customizer options. Find here a list of all required and recommended plugins: https://docs.redsun.design/amaya/required-plugins/ Let me know if you need further help!
home page top hero section background video not showing in mobile view? how to get this? and stripe payment method is not available in your theme. payment form also not available in checkout page? how to do this?
Hi, I responded to your emails.
Hi,
For mobile Screen, the shop page Does not show product categories as it shows for the desktop version, any way to fix that?
Hey there,
add the following code into Appearance > Customize > Additional CSS:
.woocommerce .product-categories-list {
display: block !important;
}
Cheers!
it worked, Thanks
Would you please get in touch via the support tab above and send me a link to your site? I’ll take a look at the problem.
Does it support revolution slider? if not then is there a alternative way to get the same functionality?
Hey there, thanks for your interest in Amaya. Revolution Slider can be used with the theme, no problem. Let me know if you have any further questions. Cheers!
is the theme compatible with it? or is there a workaround to get it working?
It is compatible with it.
Thanks.
