Beautheme

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32 comments found.

Hi there, just purchased this theme. Love it so far. I have run into an issue with the menu on the home-jade-vine home page. I have made separate menus for both the left and right but whenever I activate the right menu it pulls from the left one instead.

Here is the link to the site: http://projectionave.com/ And here is a screen shot of what the Right Menu should be. http://projectionave.com/menus.png

Please advise. Thanks for your time.

Hi there,

Thank you so much for purchasing our theme.

Please submit ticket at our help desk http://support.beautheme.com/ and our supporter there will talk and assist you as much as possible.

Best regards,

Beautheme.

I’m trying to make a ticket on your website without succes. Could you please respond?

It keep rejecting my purchase nummer

This is really annoying!

Hi Joseph,

Please create a Pre-sales ticket (which not required purchased code), our support team will check and help you on that.

If you still have problem with support ticket, please send us an email to support@beautheme.com, we will create ticket for you and support you at http://support.beautheme.com

Thanks and Best Regards,

I had to move my site from provider and now when I want to re-install the theme, the entire site crashes every time. It’s every time when I activate the Visual Composer plugin that it gives me an error. I tried installing visual composer on another theme and that worked, untill i reactived this theme. Then my site crashed again. Can you please help me out?

Hi waldmanntamara,

Please create a ticket on http://support.beautheme.com, our support team will help you on that.

Thanks and Best Regards,

Hi, I would like to know if the products pictures must be pre-edited to achieve the transparent\color coordinated look or if there’s some function in the theme that does this automatically thank you

Hi naidem,

Currently our theme has no function to make transparent product pictures, you need to use a image editor to make transparent before uploading it.

Thanks and Best Regards

My template is trouble please check my web google map at my contact form can’t display http://woodpeckerpackaging.com

please help me

Hi there,

Please create a support ticket to us on http://support.beautheme.com, our support team will help you on that.

Thanks and Best Regards,

How can i change the home theme, i can`t find all the 7 default templates for the homepage

Hi camilo,

Please submit your question via a ticket on http://support.beautheme.com, our support team will help you on that.

Thanks and Best Regards,

Hello,

When I click to see the demo, the link doesn’t work and does not load a website to view.

http://demo.beautheme.com/theme-item/amour-shop-wordpress-theme-flower-jewelry-handmade-gift/

Hi there! I want to purchase the theme, but would like to test the Plant Shop Layout first. It’s currently not working here, can you please let me know whether you can put it back up or help me test it in some other way? Thanks! :)

Oops! Actually, still not working for me. https://amour.beautheme.com/home-for-plant/

binjuhor

binjuhor Author Team

Hi,

Please check on this link: https://amour.beautheme.com/home-plant/

Best regards

It works! Thanks :)

HI We purchased your theme a while back, recently when i try to install Advanced Custom Fields plugin, the existing fields in pages disappears. please help

Hi Zuzumuzi,

Please create a ticket on https://support.beautheme.com, our technical support team will help you on that.

Thanks and Best Regards,

nice theme, but logo is not changing when i upload my own, all logos are still the default one. P.S: sent a ticket to the support.

Hi FlashGuy,

Please create a ticket on https://support.beautheme.com , our technical support team will help you on that.

Thanks and Best Regards,

knabs

knabs Purchased

Hi, :grin:

theme do not support “Various product” –> Do not change preview images on product page (after clicking on a specific variation).

It does not work in your official demo at all!

Woocommerce variations product is setup correctly. I expected to see: The main image change color to match the selected variation Instead, I got: The main image doesn’t change anymore.

If you switch to another woocommerce theme, the problem is gone – THIS MEAN IT IS THE PROBLEM OF AMOUR THEME

Thank you for your resolution in the next update :grin:

binjuhor

binjuhor Author Team

Hi,

Thanks for your feedback. I will repport to our developer team and solve this issue. I think it will be update in the next version.

Thanks and Best Regards,

knabs

knabs Purchased

Thank you very much. I will look forward to. :grin:

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