256 comments found.
Hello,
I am having massive problems with the plugin “Timetable Responsive Schedule For WordPress” and can no longer update my client’s course schedule.
I have seen on Themeforest that there is already a new version of the plugin (v7.2). When can we expect a theme update or is it possible to update the plugin?
Many thanks and best regards,
Wiebke
Hello,
You should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, when is the next update to this theme? I have a new client using your theme and it’s asking for new WooCommerce templates.
Hi there,
Thanks for writing in! The theme will for sure be updated and when it comes to the WooCommerce files, you will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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If you use such software like Revolution Slider and WPBakery, you should at least push the new versions through and release an update for this theme. WPBakery used in your theme is version 6.8 and they are already at 6.10.0
Therefore PHP 8.1 is NOT working with this theme.
Really bad!!!
Hi there,
Thanks for writing in!
If you need an immediate update of any of the plugins, please end us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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After I updated plugins, wordpress and aviana theme from version 1.9 to 1.11, , the footer no longer adjusts to the screen in mobile view for cell phones. Do you have experience with this problem and can you give me a tip?
Thank you very much and best regards, Wiebke
Hi there,
It is a bit hard to tell from here, but you can always go to Mikado Options > General and hit save just in case so your settings.
Also you can always share your website URL so we can check this on your end.
Thanks
Support
Mikado Portfolio part of
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Folks, where can I change the color of the add to cart button – literally can’t find it in the documentation or in theme options as it has set it’s on hover to white…
Hello,
The add to cart button will inherit color set as “First Main Color” in Mikado Options > General (please see screenshot).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
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Does it support RTL?
Hello,
Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
If you have any additional questions please let us know.
Support
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Hi,
I am in the process of integrating a Consent tool for my website. While scanning/checking the website regarding external domain integrations, I get the following link indicating a problematic integration:
https://anahata.qodeinteractive.com/wp-content/uploads/2017/01/search-img.jpgCan you maybe help me how or where I can remove this reference/link? Is this link perhaps included somewhere in the code? My search was unsuccessful and I hope you have an explanation.
Thank you very much!
Wiebke
Hi there,
It is being used as a background image once you click on the search icon. If you wish to remove it you can navigate to your theme folder /wp-content/uploads/2017/01/search-img.jpg and remove the image for sure.
We hope this helped and if you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
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Hi, I have purchased this template 2 years back and it was working fine, until recently their is an issue with the site not displaying due to the WPBakery Page Builder and the plugin has not updated for one month. I assumed that the WPBakery page builder was included in the theme as mentioned here. Please help!!
Hello,
Please check if you are running latest version of theme and plugins listed in change log. If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.
Bundled plugins do get updated with the theme, however, in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
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Is this theme not compatible Elementor Pro page Builder?
Hi there,
Thanks for writing in! The theme comes with the WPBakery plugin which is more than enough to achieve anything you do see on our demo website. It is unfortunately not Elementor supported.
Do let us know if you have any additional questions.
Support
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Hi Iam using video banner element in WP bakery, but on mobile devices youtube video player pops up so small. Same vimeo. Where can be a problem please?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
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why it says Last Update 30 December 2021?
Hi there,
Thanks for writing in! Latest theme update was released in December 30th, 2021, so this is why it has this date.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
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Is the latest version 1.11 compatible with Wordpress 6?
Hi there,
Thanks for writing in! Since there have not been any significant changes from WP 5.8. to WP 6.0 you can update your WordPress version without any issue.
If you need any further assistance, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
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Qode Interactive
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Please can you tell me how to update the colour of ? I don’t want it set as the main theme colour – I want to be able to specify a unique colour. None of the options in the theme settings appear to work for it.
Hi there,
As we do not have enough information in order to help you, and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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Sorry, I pasted in code and it was stripped out of my comment. I want to update the (class) ‘menu_line’.
Resolved. After saving many times it just started working.
Hi there,
Great!
We are glad that you managed to solved!
Support
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Please can you confirm the Default Layout Grid Breakpoints for Rev Slider for this theme? The slider in the demo import isn’t responsive in the same way your demo is, and I think these figures are off. I’d appreciate it if you could confirm these.
Hi there,
Thanks for writing in! Here you can see the Default Layout Grid Breakpoints.
We hope this helped!
Support
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Thank you very much! I also wondered whether it was possible to set the breakpoint for the mobile header to 1200px? As just above this with there is a strange duplication and movement of the menu, even through there aren’t that many menu items on my site.
Hi there,
Could you please provide us with your website URL so we can check this.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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It’s under maintenance. I can email you the details. To where should I send them?
Hi there,
You can send us a mail providing your purchase code in it and our team will help you with this.
Possible this article can help you as well.
Support
Mikado Portfolio part of
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Hi, the preview for this theme is not available, is it just a hosting issue?
Hello,
Thank you for reaching us!
There were some minor interruptions which have been resolved in the meantime so please try to access demo once again.
Do let us know if you have any additional questions.
Support
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Qode Interactive
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Hello,
since recently I have the problem that the appointment overview appears disjointed. Depending on how many appointments are online, normally three appointments are displayed per line. At the moment there are five appointments online. The first line also shows three appointments. But in line two and three only one appointment each. This looks totally disjointed and my customer has already complained about this.
At first I thought this problem would be solved with an update of the WordPress version, the theme and the plugins, but unfortunately it is not so. The appointment overview still looks torn.
About a tip how I can solve this problem, I would be very very grateful.
Thank you very much and best regards, Wiebke
Hi there,
As we do not have enough information in order to help you, and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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Hey, I bought the theme and I have a question regarding the Mikado Working Hours Element. I want to translate the days (Monday- Friday, Saturday, Sunday) to another language. What is the easiest way to do this? Thanks
Hello,
Thank you for choosing our theme!
To translate/change any label inside the theme or bundled plugin please try following instructions from this article – How To Use The Loco Translate Localization Plugin. If you cannot locate some label inside the theme please try adding translation for Mikado Core plugin or other bundled plugins and search for label there.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Thank you so much. It helped a lot…
Support
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Is there a chance to refund if the theme does not meet my expectations after using it for 5 days?
Hi there,
Since our themes are sold exclusively on ThemeForest we do follow official Envato Market refund policy which you can check in this link.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help regarding any theme related question. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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I’ve never had to drop a comment on themeforest but this theme has been a nightmare to work with. The site is forever having issues, too many bugs and my client is always pissed off about this.
Too bad I cannot change this theme as it would require a whole site rebuild. I am sadly stuck with this theme and it’s causing me sleepless nights.
In my timezone it’s 4am right now and I am busy fixing bugs trying to keep an angry client 
Hello there,
We are sorry that you’ve got this impression. The theme is working correctly on our local installation and as we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
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Hi,
Since updating the theme, woocommerce and wordpress, my site is giving me problems; mails wont go out for new orders and clients, also there are some outdated page templates for woocommerce and most theme widgets lost for all the page.
Any way I can get from you guys the last fully stable versions of the theme, wordpress and woocommcerce.
Best Regards.
B.
Hi,
See how widgets page changed into blocks: https://pasteboard.co/KegQvq0.png and also gives this warning: “being affected by errors”.
Most visible problems seems to be at footer (widgets) the cart icon (widget) etc.
Any ideas?
Best Regards
B.
Hi there,
Thank you for reaching us!
Please check if you’ve updated theme to the latest version (please see change log). To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins.
Regarding widgets, this is happening because of the new WordPress update. We are aware of this issue and our dev team working hard to make a fix for all our themes (you will be notified via email when the new update is online on theme forest so you can apply this fix).
In meantime, you can change a WordPress version to the previous one (find more info here), or use another plugin that is changing widgets back to classic https://wordpress.org/plugins/classic-widgets/
Support
Mikado Portfolio part of
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Hi,
Thanks for the reply!
I’ve updated the theme to the lastest version, also updated the woocommerce and wordpress too.
Since the theme update to 1.10 my site widgets broke so I reverted both woocommerce and wordpress to older versions but still since updating the theme the widgets broke.
Right now I can’t revert back the theme to an older version.
Can you guys share a previous version of the theme, maybe the 1.9 so I can test it this works fine for widgets.
Best Regards.
B.
My Specs:
Anahata Theme: 1.10 Wordpress: 5.8 Woocommerce: 5.3.0
The editor for the widgets changed from classic to blocks, it’s not working properly so all the mikado widgets and shortcodes are not being rendered in frontend.
Hi,
Have you tried installing this plugin https://wordpress.org/plugins/classic-widgets/ ?
Please contact us through this email, include your purchase code and url of your site in the email, and our support agents will check this and assist you.
Support
Mikado Portfolio part of
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