Why is this hint not working? How do I get VC back??
You should be able to update / install the visual composer plugin from Appearance -> Install Plugins menu in the WordPress admin panel
I just updated the theme, and apparently some content from Visual Composer is now not displaying on my website. Anyone else finding this?
We are running the latest VC on the demo site and everything looks to be ok
Hi, I found out what the problem was so I thought I’d pass it along. Apparently the scroll animation is the source of the problem. When it’s enabled in Visual Composer the elements within that row / column disappear.
I’m not sure if the issue is in Visual Composer or with the Angle theme’s version of Visual Composer; but I thought I’d mention it so you folks can test it out on your end. I’ve temporarily resolved the problem by disabling scroll animation, but I’d prefer to have it back if possible :]
Is this happening on all browsers?
I just tested it in all the major browsers and the problem is still there.
Just tested the scroll animations with the latest Angle and VC and they seem to be working fine. Have you maybe installed any 3rd party plugins that could conflict with the theme and might have caused that issue?
Hi, I just went through all my plugins and I didn’t see any change, the scroll animation still didn’t work even after toggling all plugins. I did some further investigating however and found that the problem only happens on pages where I have VC’s portfolio module and Infinite Scrolling both enabled. If I switch the Portfolio pagination to Simple or turn it off, the scroll animation works again. I also see that Infinite Scrolling doesn’t seem to work at all on website.
Yes, its probably not a good idea to have scroll animations and infinite scrolling on the same page
The theme has many options and may take some time to get used with it, but works nicely. I have developed a website with it and it seems that when I tried to migrate from testing website to live it completely brakes down. I have installed fresh and started from scratch, and at the same time updated the theme and php version to 7.1 but I seem to get 2 problems:
the visual composer “recent posts” is now bringing the full content and not only the excerpt like in the testing page. I assume this is caused to one of the recent updates, either from the theme code or visual composer code. This is very annoying and would be great if you could advise which file I need to amend to rectify this
Secondly the test widgets are not adding <
> tags and breaking down top right elements… any suggestions
testing site: https://www.webservicesglasgow.co.uk/sdc/
live site: https://www.shawlandsdentalcare.co.uk/
sorry second issue is that text widgets are now automatically wrapping the text in paragraphs
Please open a ticket in our support forum
Hi, I would, but to be honest, I’m not very keen to extend my support and pay $20 less than a new theme bearing in mind I have never used the support for this theme in the past and once this is resolved I would probably not use it neither. Let me know your thoughts
I totally understand your concerns. A few things to keep in mind though:
1. The support period and the support period extensions were introduced by Envato and not the authors. We do not have control over the support pricing (its calculated automatically as a percentage of the theme’s price) and we cannot alter the price. The authors are required to offer support for their products but the support pricing and policy is defined by envato.
2. Providing support through the comments here is not safe for the client since most of the time the support team might need critical information (like username or password) in order to further investigate the issues.
3. Providing support with emails is not feasible since its almost impossible to track replies and assign them to the right person in the support team.
WPBakery Visual Composer wont update via the plugins and I’m out of support period to, please advice how to update. Also I’m trying to update the theme using the Envato Market plugin, but this is’nt working, please advice again.
I need to update the theme, but my point is that the Envato Market plugin is not letting this happen, when I click on update nothing happens. I presume this is’nt an issue due to my support period expiring?
No the updates should be available for free regardless of the support period. Since the plugin is developed by Envato you might have to contact them on why its not working. Try to deactivate any 3rd patry plugins in case they conflict with the Envato plugin.
I’ll try that route, one final question. As per here https://eco-chameleon.co.uk/homenew/ the design purple block has a text block in it with a link, but the link function does not appear to work?
Make sure that you are using some padding on your sections (at this moment it uses a no padded section) because the decorations from the section below is covering the text and the link.
Hi Developer, i am trying to install Hotjar Tracking code in Before </head> in Editor > Angle: Theme Header (header.php) but i am still not able to use Hotjar.
Hotjar Said “Hotjar installation could not be verified, please confirm that the tracking code has been installed on this page.”
Hi and thanks for buying one of our product,
Feel free to open up a ticket in our support forum: https://support.oxygenna.com/support/
Hi Oxygenna team,
We’re planning to buy the theme, but are wondering if it’s compatible with the latest WordPress 4.8.1 … In “Software Version” it only states 4.7.x
Thanks for a quick answer!
Yes angle is compatible with wordpress 4.8.1
Ok, thanks for the quick reply!
Very much enjoying your Angle Theme. Nice thought out and very flexible. A minor point missing is native support for a second menu. Any advice on best plug-in to use… Mega-Menu?
Hi and thanks for buying Angle,
We haven’t test it with a mega menu plugin. Would you like to use a menu in your content?
Thanks for quick response. I want to add a small second menu in the header just above the main menu.
You could use the top bar widget position to add a second menu. Feel free to open up a ticket in our support forum if you need help with that: https://support.oxygenna.com/support
All is well here. The widget did the trick. Thanks, M
You are welcome
On my plugin list, LayerSlider WP and WP Bakery show as needing update. Will Angle be updated to include the updates?
We will be pushing an update this week with the latest plugins
Hi, i want to force the mobile menu (navbar collapse) earlie than 991px, how can i do that?
If you need more help on that open up a ticket in our support forum: https://support.oxygenna.com/support/
I already did it, just some tweaks to the bootsrap, thanks
Hi, I recently noticed that my website with Angle theme shows a faint line in Mozilla Firefox and Internet Explorer for some of the section endings. The website is: http://www.solarhitechsolutions.in. Why is this happening?
Try adding that to the extra CSS rules:
Hi, are you going to update Angle soon? For a few weeks, WP Bakery has needed an update. Now after updating to the newest WordPress, WP Bakery stopped saving changes at all. I think it’s because the older WP Bakery is broken on the new WordPress. But I can’t update WP Bakery until Angle is updated, unless I buy a license for it. Thanks
Upon further testing, I discovered this behavior is only on FireFox, and I have had issues with FireFox before.
Did you update Angle and the bundled plugins with the latest version?
Hi, Yes, I did. That resolved the issue, although I think it was probably a FireFox issue to begin with.
We’ve tested our latest update on all major browsers and works. Try deactivating any plugins you might use.
The latest update did resolve the issue. But I’m not sure it was ever your theme that had the issue anyway. I think it was FireFox.
hello there, i have a problem with the WP Bakery. i asked the author of the plugin that:
i have the plugin from angle theme, but i just cant find the Grid Builder any where!! not at wp admin, not anywhere. so is it a demo version that i have? and doesn’t include Grid Builder or what? please explain.
Hello, The grid builder might be disabled at your end by the theme. You can re-confirm the same with theme author.
so why is that. pls i want it to be full, pls help?
Hi, the grid builder was created after Angle so it was disabled, but I’m sure we could show you how to re-enable it if you need it. Email email@example.com and we will take a look
I think there is a conflict between Angle and Contact Form 7. On my two Angle-themed sites, file attachment doesn’t work. Nothing happens when a file is attached and Send is clicked. However, if I deactivate Angle and use a different theme, file attachment behaves as expected. Thank you
We’ll have a look on that and let you know
We’ve tested Angle with the latest version of CF7 and the file attachment and could not find any issue.
Thanks for looking into it. Can you think of what else it might be? On 2 sites I only have the issue when Angle is the active theme. If it’s not the theme, it must be something related to the theme ins some way.
Could you email firstname.lastname@example.org thanks
Arrows on menu disappear
Can you think of why the down arrows (indicating submenu) on my navigation menu disappear sometimes? Thanks
Where are you seeing this behaviour and on what browser & device?
It’s on Edge, FireFox and Chrome. In fact, it’s all menu icons, not just the arrows. But it’s not doing it today. That’s how it behaves. When it happens, I purge all caches but it doesn’t help. Then later, it will be back to normal.
Does this happen on our demo site?
On your demo site, I see no icons at all on the menu. Thanks
Whats the url of your page?
This comment is currently being reviewed.
Hi I have angle responsive theme purchased. Never used support before but I do have one question now. How can I remove upper footer from the website? what is the setting from admin panel?
If you remove all widgets that are assigned to any “upper footer” area the upper footer will not be visible
Can you help with which font I have to select to get exactly the font in header and topmenu bar – as you have here : http://angle.oxygenna.com/home/fancy/
On the demo site Angle uses “Brandon Grotesque” for the headings and “Macha” for the body text (both from typekit). You could however get a similar result by using Lato from google fonts for both headings and body.
Hi. Great theme, thank you!
Two questions though:
1. How can I set the Google site verification code, like in
<meta name=”google-site-verification” content=”XXXX” /> ?
2. Can you by any chance setup an auto-update service?
See eg. https://github.com/YahnisElsts/plugin-update-checker, which is simple and works stable.
Thanks a lot!
1. I think there are plugins that can do this https://wordpress.org/plugins/google-site-verification-using-meta-tag/
2. The theme works with Envato market plugin, this will handle updates of the theme.
Our webpahosterr bought the theme for me – I am edit the site, and the Portfolio page (single item and overview) does ahve a white topmenubar, while all other opages have the color that I choose – so something is going wrong. www.livewifi.nl/portfolio you see manubar top is whit einstead of the blue
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