I have a client that I just started working with that is using your theme on their site. I have installed Envira Gallery to handle their galleries and lightbox effects.
If I got this right, your theme comes with its own lightbox effects which I am sure has been a great plus to many. For our use case, it is stopping the Envira Gallery lightbox from working.
I was hoping you could give me the shortest route to deactivate the lightbox capability that comes natively with this theme so that Envira Gallery can be used instead.
I can’t verify your purchase. Please register at our support forum https://cohhe.com/support so we can better assist you. Thanks!
Glad to register on your support forums. In terms of the purchase, it was done by a nonprofit. That organization is PawsforPurpleHearts.org which develops specially trained dogs for veterans. I cannot be sure who did the actual purchase of the theme as this was before me. But, I can provide you admin access so you can verify the theme yourself.
I will now register over on your support forums.
Yes, is that is possible, please register at the support forum so we can help you.
Will the page that displays the pet finder results have pagination?
i will gladly renew my support license if it is possible to do this.
unfortunately, pagination isn’t built into petfinder shortcode.
i’m wondering how i can see all the pets I have on my petfinder page? I have count set for 20 but its only showing 5 of my 7 listings.
please make sure that you are using straight quotes for count parameter in the shortcode. Often when you copy them from a page they might turn into curved ones. https://en.wikipedia.org/wiki/Quotation_mark
Hello, Theme Options are not showing in my local installation, I’m using wordpress 4.6.1 any suggestion? thanks
please register at our support forum https://cohhe.com/support so we can better assist you.
We have moved all support questions to our support forum where we can better serve our users. We can answer pre-sales questions and a minor theme questions here in the ThemeForest comments but anything else will need to be handled in the support forum.
Why do we use our own support forum?
1. Our forum is searchable, plus anyone else can respond.
2. Many questions are asked repeatedly so performing a search allows you to find answers quickly.
3. This allows us to answer quickly & efficiently since we only have to respond in one avenue
To access our forum, you need to create a free account with your ThemeForest Purchase Code.
Click Here To Create A Free Account
Is this them support Cyrillic fonts ?
By default, cyrilic fonts are turned off to improve website speed but we can show you how to enable them. Just keep in mind that not all fonts offer Cyrillic characters.
Hi we are using version 1.9 of the theme and after our framework automatically updated to 4.7.3 we now are seeing unusual issues within the administration interface. For example re-sizing photos and on the theme options page the settings display incorrectly. Any advice regarding this?
Can you please send me screenshots to support at cohhe dot com of the issues you have spotted? Thanks.
it seems that this theme is no longer compatible with latest wordpress version. We have a issue, that after clicking in pictures, the popus dont give info. Other themes have no problem…. http://www.dierenbeschermingcuracao.com/honden-ter-adoptie/
please register at our support forum http://cohhe.com/support so we can take a closer look at it and better assist you.
I have asked you for this time and time again and you keep saying you will allow the forum settings so people who have purchased from you can have access to at least read forum posts for self help…but yet my request has been ignored for years now. I once again tried to login to the forum and cannot because it tells me my support has expired. If you remember Envado changed it’s policy so it was authors choice on people who purchased before a certain date in which bracket I fall. You have promised me before this would be resolved but yet I am still locked out of the forum. I still manage this theme for a client and it is not fair I cannot at least READ other peoples questions and resolutions. Why do you keep ignoring a paying customer who had lifetime support at the time of purchase???
P.S. – I still have emails from when you promised this if I need to for
ward them to you.
Sorry for any inconvenience caused! Please try now. I changed your password so I can test it, but you can reset it here https://cohhe.com/support/wp-login.php?action=lostpassword
Reset does not work as it is not mailing me a new password. It sends me nothing…not even to spam folder. Why didn’t you reply to my email with the password you changed it to?
Just sent you the password.
Has this theme been abandoned? It does not appear that there have been any updates pushed since 2015. It seems as though some elements are falling victim to age.
30 days with no response, I’m gonna say it’s been abandoned
9 months with no response….
hello the petdfinder doesnt work, Animal Care – Premium Wordpress Them
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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This item is licensed 100% GPL.
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