Cohhe

Cohhe supports this item

Supported

This author's response time can be up to 1 business day.

527 comments found.

I have a client that I just started working with that is using your theme on their site. I have installed Envira Gallery to handle their galleries and lightbox effects.

If I got this right, your theme comes with its own lightbox effects which I am sure has been a great plus to many. For our use case, it is stopping the Envira Gallery lightbox from working.

I was hoping you could give me the shortest route to deactivate the lightbox capability that comes natively with this theme so that Envira Gallery can be used instead.

Thanks!!

Hi,

I can’t verify your purchase. Please register at our support forum https://cohhe.com/support so we can better assist you. Thanks!

Best, Madars

Glad to register on your support forums. In terms of the purchase, it was done by a nonprofit. That organization is PawsforPurpleHearts.org which develops specially trained dogs for veterans. I cannot be sure who did the actual purchase of the theme as this was before me. But, I can provide you admin access so you can verify the theme yourself.

I will now register over on your support forums.

Yes, is that is possible, please register at the support forum so we can help you.

Best, Madars

Will the page that displays the pet finder results have pagination?

Hi,

unfortunately, pagination isn’t built into petfinder shortcode.

Regards, Madars

i’m wondering how i can see all the pets I have on my petfinder page? I have count set for 20 but its only showing 5 of my 7 listings.

please make sure that you are using straight quotes for count parameter in the shortcode. Often when you copy them from a page they might turn into curved ones. https://en.wikipedia.org/wiki/Quotation_mark

Best, Madars

Hello, Theme Options are not showing in my local installation, I’m using wordpress 4.6.1 any suggestion? thanks

Hi,

please register at our support forum https://cohhe.com/support so we can better assist you.

Regards, Madars

HELLO EVERYONE – PLEASE READ FOR SUPPORT

We have moved all support questions to our support forum where we can better serve our users. We can answer pre-sales questions and a minor theme questions here in the ThemeForest comments but anything else will need to be handled in the support forum.

Why do we use our own support forum?

1. Our forum is searchable, plus anyone else can respond.

2. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

3. This allows us to answer quickly & efficiently since we only have to respond in one avenue

To access our forum, you need to create a free account with your ThemeForest Purchase Code.

Click Here To Create A Free Account

Kalyst

Kalyst Purchased

Is this them support Cyrillic fonts ?

By default, cyrilic fonts are turned off to improve website speed but we can show you how to enable them. Just keep in mind that not all fonts offer Cyrillic characters.

Regards, Madars

Hi we are using version 1.9 of the theme and after our framework automatically updated to 4.7.3 we now are seeing unusual issues within the administration interface. For example re-sizing photos and on the theme options page the settings display incorrectly. Any advice regarding this?

Hi there,

Can you please send me screenshots to support at cohhe dot com of the issues you have spotted? Thanks.

Regards, Madars

remcot

remcot Purchased

it seems that this theme is no longer compatible with latest wordpress version. We have a issue, that after clicking in pictures, the popus dont give info. Other themes have no problem…. http://www.dierenbeschermingcuracao.com/honden-ter-adoptie/

Cohhe

Cohhe Author

Hi there,

please register at our support forum http://cohhe.com/support so we can take a closer look at it and better assist you.

Regards, Madars

by
by
by
by
by
by