28 Reviews
The theme is working again!
I did also have similar issues with updating Elementor breaking the site and will say it was annoying to need to reach out to support to get an updated plugin. They replied within 24 hours I got an updated plugin that fixed the bug with Elementor. I do appreciate that they responded quickly in support and are updating their product. So from what I can tell they are maintaining and updating their theme.
Stay away. Constant bugs. Even when adding simple menu items.
Elementor hangs without reason.
Very poor design
It is not good as shown in demo
Theme is buggy and theme support is worst, also theme documentation not working.
Author response
Hello,
If you found any issue, please feel free to submit a ticket for getting our support first.
FYI, please read this post https://support.cleversoft.co/client/view_knowledge/28 to know how to submit a ticket.
Kind regards
It's very difficult and some options is different in documentation.
Author response
Hello,
If you found any issue, please feel free to submit a ticket for getting our support first.
FYI, please read this post https://support.cleversoft.co/client/view_knowledge/28 to know how to submit a ticket.
Kind regards
by slobo1 1 year ago
poor support, poor theme, you need bunch of plugins to work this theme, many things are not working or are too complicated.
go and look for another solution for your online store!
It works fine at first time....
Them everything brokes, updates.... whats that?...
This theme was great at first, it looked very appealing, the support was great and the finished website was very successful initially. After some time I tried to update the theme and it was completely broken. The theme's developer had decided to abandon version 1, and use the existing Anon profile to relaunch the theme as version 2. We have been continuing to use version 1 but unfortunately it has started to produce a critical error, forcing us to create a new website with another theme for the second time in 3 years.
STAY AWAY!!!!!!
This is one-man support that replays once each 2- days and for simple bugs need to wait for a week and end result also terrible, There are many good templates just ignore this one for your peace of mind.
Great support !
Hello dears,
we have this Recipes Archive Page, for a custom post type "Recipe", that we designed in Elementor page builder: https://spigahome.it/ricette/
after the last Anon theme update, we are facing issues in restoring it to the layout you can find inside Elementor, like https://support.cleversoft.co/uploads/b28a354bb7899c79db1cb6be00bf43fa.png
instead we see this page as a default archive page by Anon theme, like the magazine archive.
Can you check and tell us how to restore the layout we designed in Elementor please?
Thank you!
Adriano
Best team support :) !
This theme "anon" is a great theme to work with and the flexibility is excellent. As for the support team at CleverSoft, the team goes above and beyond to make sure they help you resolve any issues you might be experiencing. When you ask them questions you get detailed responses. In my situation, I have been dealing with David Lee. He has been a great help in facilitating the launch of our website, thank you David.
I personally want to thank everyone at CleverSoft for their great service and theme.
Alexander
CleverSoft customer support is great! They can always find issues quickly and accurately, and resolve them!
I highly recommend them!
The theme is good and configurable, it has good functionalities and they are currently helping me with an incidence in the titles of pages and categories.
Template is easy to customize, if you know, what you want to see. I use it without any visual builders. Made some tweaks here and there, and it suites my needs very well.
Good Template with friendly support. Only the slider isn't 100% responsive-friendly, yet you can use the free plugin smart slider instead.
This is the perfect customizable theme! The templates are already so beautiful as is but still very easy to customize. 10 stars for customer service as well!