Hello,

I am interested in purchasing this theme for my bigcommerce store but am concerned about the version it supports. Can you please advise when this was last updated? Big Commerce has made quite a few changes over the last year. Thank you,

Demo is down and I’d like to see it.

I had selected this theme for my site SpeakerJournal

Demo link broken, reported 2 months ago. HARD PASS.

We use Alsaka theme on our site I have just been talking to support and it seems there is a bug.

Take this product for example: https://meyerthehatter.com/top-sellers/bruno-capelo-princeton-red-bottom/

The “add to cart” button is missing on a lot of products. It turns out that is the default selection is out of stock, then no matter what variation you click on it only shows “add to wish list”

big commerce said: I think that the button may be missing due to the default option being out of stock. If you click Variations > “Configure Options” when editing the product, the default option selected (BLK/RED and M) are is currently out of stock- If you change the default to an option that is in stock, the button should re-appear. This is likely a theme bug, I apologize about that.

To temporarily fix this, I had to take away the default selections.

How can we fix this. Thanks!

Not Found The requested URL /demo/bigcommerce/alaska/ was not found on this server. Would like to see a preview.

I bought this theme this morning for our business. I have used many different web based themes just never for big commerce. Our POS system is compatible with it so we are switching. my page builder won’t work. I get this notification “Widgets cannot be added to this page because it does not contain regions. To add regions, please refer to widget documentation.”

I have searched forums all morning attempting to add regions. nothing has worked so far. I was not trying to add any widgets just use the basic page builder to design the site.

Hi,

I would like a refund on this, it did not work in BigCmomerce like I hoped it would and was not easy to use.

07eac773-91a6-4b7a-b82a-5c79022921e1 – 28 Feb 2021

Jennifer

I would like a refund, this isnt easy to edit / use.

07eac773-91a6-4b7a-b82a-5c79022921e1

Hello, I am interested in AP Alaska for Bigcommerce. I would like to ask you about the badges on the product photos. As I see at the demo, there is a “Sales” badge. I am planning to add “Free Shipping” and “Discount” badges.

Could you please let me know if I can add these kinds of badges on the photos?

Thanks, Anastasios

Hi, We are using bigcommerce. If buy your theme, how we will upload it in to bigcommerce. Please advise. Thanks

Am I able to customize the background colors of the pages? For instance, instead of a plain white background, could I make it gray or royal blue, etc? Or could I use an image as my background? Thank you.

is there a out of stock option to display on the website? people are calling me non stop asking me why there is only add to wish list option and doesnt say out of stock

Reviews are not rendering quotes. They are displaying them as ” instead of ” seems to be happening with other symbols as well.

I have to be able to edit with widgets. I am getting this error. How do I reslove? Widgets cannot be added to this page because it does not contain regions. To add regions, please refer to widget documentation.

Hi, So I’m trying to upload the theme to big commerce and it’s saying the file is too big. Is there anything I can do to shrink it? its capped at 50 MB

The individual products page does not have a prev/next button for scrolling through the product images. How can this be added?

Hi guys 5268d564-4b6c-4e57-82e2-84ebdfabc64e I can’t upload this theme to BigCommerce because it’s more than 50MB. How do I use this? How do I get this up thru BigCommerce? ian@studiomundi.com thank you

Hello, I have contacted yourselves through the email address and I have not received a reply. I do not know why this comes with 6 months support when I am experiencing issues with this theme and no one is around to help.

On the sales page how do I have the triangular sales icon to appear? The products are in the sale category and the default and sale prices have been entered however this is not pulling through to the front end of our website.

https://www.azor.co.uk/sale

Please advise. Many thanks, Guru

Hello, I have contacted yourselves several times through the email you have provided and I have not even received an email to say you have acknowledged my email. You can see I have purchased this theme yet you still fail to provide me with support….. I asked a basic question so why can’t you answer it for me?!