82 comments found.
Hi, I’m working with my client website, How can i remove slider background image and replace slider with full width image to cover the slider space. Best.
Dear sir, Please send us email to apollotheme@gmail.com
Hi, I’m working with my client website, How can i remove slider background image and replace slider with full width image to cover the slider space. Best.
Dear sir, Please send us email to apollotheme@gmail.com
Is this your theme. If so, I would like to purchase. Please provide purchase link.
https://socalfresh.com/Thank you.
Regards, Victor
Hi Victor,
Thank you for reaching out. Sorry but the theme in the store you sent isn’t our theme, you can refer this similar theme: https://themeforest.net/item/ap-frozen-shopify-theme/18136005
Regards !
Hi,
I found one bug with the template, which manifests itself in failure of the Elevate Zoom – to be more precise, often when user tries to change to another variant of an item after product details page load, after changing the variant large image is not loading – it is just blank.
I did some research and it turns out that there is an issue in how you guys are loading responsiveResize method in your global.js file.
$(document).ready(function(){ ... responsiveResize(); //line 215 $(window).resize(responsiveResize); //line 216 ... }
and as here you are not doing any checks if productZoom is already called: function responsiveResize() { ... if (($(window).width()+scrollCompensate()) >= 992){ {% if settings.product_page_jqzoom_enable %} productZoom(‘enable’); {% endif %} } else if (($(window).width()+scrollCompensate()) <= 991){ {% if settings.product_page_jqzoom_enable %} productZoom(‘disable’); {% endif %} } }
it ends up setting numerous events on each page resize (in theory even risking to kill the app – if user will do many browser window resizes). Also upon loading the page, most of the time, productZoom gets called twice, which ends up creating two zoomWrapper containers in DOM and thus this plugin stops working!!!
So, my suggestion to prevent this just set some global variable, e.g. var productZoomEnabled = false;
and then: function responsiveResize() { ... if (($(window).width()+scrollCompensate()) >= 992 && !productZoomEnabled ){ {% if settings.product_page_jqzoom_enable %} productZoom(‘enable’); productZoomEnabled = true; //this should prevent of duplicate calls in case already set {% endif %} } else if (($(window).width()+scrollCompensate()) <= 991 && productZoomEnabled){ {% if settings.product_page_jqzoom_enable %} productZoom(‘disable’); productZoomEnabled = false; //this should prevent of duplicate calls in case already disabled {% endif %} } }
Hope it helps someone.
KR,
Ricco
Hi friend,
We are on summer vacation from 07/08/2018 to 12/08/2018.
Our support will be slower than normal. Sorry for inconvenience, we’ll contact you soon.
Thanks!
This theme is quite buggy, so I do require your support to fix the issues or a refund, whichever is quicker.
So far I’ve found two major issues: 1. When item is added to the cart, more often user is redirected to the cart page, though sometimes user is presented with the cart modal (without redirecting him/her to cart page) – and this issue is very random.
2. When adding product to the cart I’ve seen the following issues: - Random item added to the cart (not the one that user selected); - Selected item + random item added to the cart (two different items); - Selected item added to the cart in double quantity (e.g. user added only 1 item, but as a result he sees two items actually added);
KR,
Ricco
Just made another test with default theme of Shopify, which led to the same results. That made me think that problem is not in the template itself, rather something trying to override the templates in general. After deleting one of the up-sell plugins, the issue disappeared. So for now – no worries.
Thanks
Ok, thank you very much for you feedbacks,
Regards !
Hello, I received an email from themeforest informing me there is an update for Ap Exrcoic Theme with a link to update.
I clicked the link and it took me to download the theme again! What should I do? reinstall the theme? or there is a specific file to update?
Will I lose my customized configuration if I updated the theme?
Appreciate you reply and feedback,
Regards,
M. Byouk
Hi Mbyouk,
You can extract the downloaded package, go to update folder, select homepage, you can see all of the files which been changed, you can manual update in those files
Regards !
Dear Evanto Market Team,
We managed to update the files as per your files.
One file we are facing some trouble in how to copy it manually and past it (Config/setting_data.json),
Appreciate if you can send us the way to update in our theme,
Regards,
M. Byouk
Hi Mbyouk,
You don’t need update the file with name: setting_data.json. It save data from the Customize theme, so when you change any configurations in Customize theme, this file is changed, don’t worry about this file
Regards !
Hello,
How can you change the image size in the “Latest Deals” banner in home page? as it look too big in the home page.
Our licence ID is: 10e2d0a6-1e11-468f-a6d3-6091e8325c83
Our website is www.tojarcom.com
Regards,
M. Byouk
Hi Byouk,
I’ve changed for you, please help me check again Regards !
how can i add descriptions on the search results for products? how can i change the default “no-image” placeholder?
Hi Web_Archangels,
Thank you for using our theme, it is difficult to guide step by step for you, so please send mail to apollotheme@gmail.com, our technical team will help you to do that
Regards !
Hi, in the customers/account.liquid the is and indication for “Join The Affiliate Program” and it appears as a clickable button in My Account Page. where is this program and how can we activate? P.S: When clicked it takes to an empty page with 404 Page Not Found!
Appreciate your feedback,
Regards,
M. Byouk
Hi Mbyouk,
Sorry for late response, we are going on vacation, we will comeback & tell you in the next week. Could you please send your shop information to apollotheme@gmail.com, so we can check & help you soon
Regards !
Appreciate your reply if you are back to office …
Dear Support Team,
We are using the Ap-Extroic-Semo-2 for our website www.tojarcom.com (Purchase Code:10e2d0a6-1e11-468f-a6d3-6091e8325c83).
The look of the responsive on Mobile (Samsung S7 Edge) looks a bit stretched especially for images in the main page (Landing Page). Is there a way to fix this?
Regards,
M. Byouk
Hi Mbyouk,
Sorry for late response, we are going on vacation, we will comeback & tell you in the next week. Could you please send your shop information to apollotheme@gmail.com, so we can check & help you soon
Regards !
Hello,
Appreciate your feedback and help on the above issue, we are still having images stretched in height on the Mobile,
Regards,
M. Byouk
Hi Byouk, we just replied your mail, please check & discuss in that mail Regards !
Any feedback please?
Dear Support Team,
We are using the Ap-Extroic-Semo-2 for our website www.tojarcom.com (Purchase Code:10e2d0a6-1e11-468f-a6d3-6091e8325c83).
We are trying to build a collections page to display our second level menu categories (i.e Tojarcom Fashion (1st level) / Women (2nd level )). Where the items of the 2nd level will be displayed as Featured Collection items (with Collection images) in a page once you click “Women”.
One way is to build a collection page, but in order to do that we should have the template “page.collections.liquid” under templates in tbe CSS code.
Appreciate if you can help with this, and if there is a way to do that?
Your help and reply are highly appreciated,
M. Byouk
Hi Mbyouk,
Thank you for using our theme, we’ve replied you mail, please check & discuss in that mail.
Regards !
Appreciate your excellent interaction and quick replies. Got it … thanks!
Hi devnetmrj,
Have your issues been solved? Please let us know if you still need our help, or tell us your email, so we can check Regards !
This theme has a security vulnerability, and is not working.
Dear sir, could you please send your issues with this theme to apollotheme@gmail.com, so we will check & fix for you.
Im not able to upload the theme into shopify as the file size is too big .
the theme is size too big to upload to shopify. how do I go about uploading the new theme I bought here
Dear sir, please unzip the file you download and use zip file in folder theme to install
Hi, How do I remove the button from the slider? Where can I fund the CSS to hide it? Thanks
Dear sir, could you please send your shop url + email + password or invite us to your shop, let us check & help.
Thanks – I have invited. Shop is called whipsa
Hi, I’ve changed for you, if the text in button is blank, it will hidden, please help me check again, thanks
Need help on my theme. the slides background are not showing up. site is reactgear.com
I’ve replied your mail, please check
Need help on my theme. the slides background are not showing up. site is reactgear.com
I’ve replied your mail, please check
Hi,
Can you tell me how to change the background colour of the icons on the homepage? The large one’s with images underneath:
.bg-new2 { background-color: #89c9b6 !important; }
Thanks
Dear sir, you can go to HTML/CSS -> site_temp.scss to find and edit color of icon’s background.
Thank you – one other thing, how can I remove the map on the contact page?
Hi, you can try go to Customize theme -> Apollo Google map -> uncheck “Enable Google Map in contact us” to disable map.
Thanks 
Hello,
I have a few questions about the “Ap-Extroic-Store theme, are there any tutorials to help me work on it?
Dear sir, you can read guide in package which you’ve downloaded, or you can go here: http://apollotheme.com/shopify-guides/ to take more information. If you have other question, feel free mail to apollotheme@gmail.com, we’ll help as soon as possible. Your sincerely.
Hello we have purchased a theme plate extroic from you , c368b750-b051-42de-8a6b-b56935f4564b . we would like to know if the theme support the HEBREW LANGUAGE .
Dear sir, i’m so sorry this theme is not support rtl, have to add code to make it rtl
do you mean that if i add the code it will support HEBREW ? if yes , please let me know how do i get the code .
Dear sir, you can add class rtl in tag, then use this class to add css to make your site RTL
can you give me an offer for the class rtl , what will it cost ?
Dear sir, please send me email to apollotheme@gmail.com, we will send you private quote