42 comments found.
see above
Yes,
Hi I am having problems to set up the blog block on a shopify store on the homepage. It is not showing the blog nor the main picture in the blog. I’d like to have it as the same in your “demo” example. What I have to do to set it up correctly?
I expect an answer fast, as this feature should be actually part of the product i bought.
I canot paste any screenshots, but I guess the theme is not adapted to the newest version of shopify.
Thanks, Max
Dear sir, Please send us email to apollotheme@gmail.com We will access your shop and input a demo for you
hi apollotheme, thanks for reply. its urgent. I created a user for you, sent to your email. Sender ist glueckmagie. Please communicate via the sender email with me in case of any questions, we need that running asap.
Please tell me your email, if you still not got any reply
We are talking already, i sent you an email, you tried to solve the problem, not satisfactory until now. please give us support. We bought 6 months support and we need it now!!!!
still our blog is not showing correctly! please f*cking get that done. we are running out of patience!
We reply info@drdaniel.com. please tell me your email maybe it go to inbox
its kontakt at gluecksmagie . de . We are absolutely not satisfied currently. The theme is old, made for a on old version of shopify. We cannot change the position of different sections in the designview by dragging ( as it is normally working on shopify). 1) Do you intend to bring out a new version ? 2) How can We deactivate the popup windows which is popping up when the customer adds to cart ? This disturbs some addins we use. We want the user to go directly to checkout after adding to cart. Please explain exactly how to do that.
Please reply in email, we replied your email in 4 days before
well , i saw that. unfortunately your automatic bot answer quote(“How i help you ?”) its not really satisfying. Worst service i have ever seen for paid support. I will raise the topic to the themeforest and i want my money back asap.
Hi Mate, We are so sorry because our mistake. Please tell me your email, and send your issue to our email: apollotheme@gmail.com. Our support team will help you right now!
Can you tell me how I can delete or remove the add to cart and view buttons on products? I see that it’s the “btn button ajax_addtocart” and “fa fa-eye” code, but I don’t know where it’s at to remove this option in the theme.
Hi mate,
Thank you using our theme, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you.
Regards!
Hello,
I purchased a theme for our Shopify website. see below purchase info. I have a question regarding titles for my products. half of our titles get cut out and people have to enter the page to read the full title. Is it possible to fix.
Website: www.miamedica.us
Ap Healthy Care Shopify Theme Regular License 6 months support (expires on 14 Nov 2020) Purchase code: 753d234d-4274-488c-8a75-f54fe267a65a
Cedric Teboul
Hi Cedric,
Thank you for using our theme. Can you please send your issues with your shop information to apollotheme@gmail.com, so our technical team can check & help you. Public your purchase code here isn’t good.
Regards!
Hello i have some issue with the theme how can you help
Hi mate,
Thank you for using our theme, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you
Regards!
hello, please let me know how to import the template of the page like about us, contact us…
Hi mate,
Thank you for using our theme, you need to publish our theme to see all template in our theme. When you creating the new page, you can select template suffix is page.contactus or page.aboutus. If you need help, please send your shop information to apollotheme@gmail.com, so we can help you
Regards!
how can i edit the order form make phone section at top of address
Hi mate,
Thank you for reaching out, please send your issues to apollotheme@gmail.com, so we can check & help you
Regards!
how can i use this theme in tradition chinese
Hi mate,
Thank you for reaching out, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you
Regards!
Hi, I was wondering if there’s an option to upload a prescription (from the customer) for medicines that need prescription?
Hi mate,
Thank you for reaching out, it is possible to do. However, that is custom work and we don’t support free for that. If you need, please send your requirements with your shop information to apollotheme@gmail.com, so we can check & help you.
Regards!
I am having trouble changing the color of the first “home block service” on my home page. It is staying green? Any suggestions on how to change the color?
Hi mate,
Thank you for using our theme, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you
Regards!
I am trying to get my side bar menu to show sub-categories/dropdown options. How can I configure this in the theme?
Hi mate,
Thank you for using our theme. Sorry but this theme and most of other Shopify themes don’t support the sub-categories. If you need customize, please send your request to apollotheme@gmail.com, our technical team will check & help you
Regards!
When I try uploading this theme to shopify I get a file to large notification. How can I upload this theme to my shopify store?
Hi mate,
Thank you for using our theme, please extract the downloaded package, then go to theme folder, select & upload the theme which you need
Regards !
One more question, how can I remove My Cart in top menu?
Hi mate,
Sorry for late response, we have Lunar New Year holidays, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you
Regards!
Hello, I want to remove the top bar of currency. Can you help me?
Hi mate,
Sorry for late response, we have Lunar New Year holidays, please send your issues with your shop information to apollotheme@gmail.com, so we can check & help you
Regards!
Is there a way to set the skin, layout & panel, before I disable panel tool?
Hi mate,
Thank you for using our theme, it is possible to change without panel tools, and you can disable it in theme settings
Regards !
In the theme, on the right hand side, towards the top of the page is a Panel tool widget. How do I save the color, float & layout, And then remove the widget from the live site?
Thanks
Hi mate,
The panel tool is demo function, you can go to Themes -> Customize theme -> setup by change in theme settings, if you need help please send your issues with your shop informations to apollotheme@gmail.com, we will help you
Regards !
Hello, I bought your theme optimized for my shopify, but when I try to extract it on shopify, an error message appears telling me that it is too heavy. Shopify accepts 50MB maximum, yours is 78.1MB.
How to do ? Thank you
Hi mate,
Thank you for using our theme, please extract the downloaded package, then go to theme folder, select & upload homepage which you like it
Regards !
How do I enable tabs in the product detail page? Does it only allow you to put the same content across the 2nd and 3rd tabs? That doesn’t make sense if you have multiple products that have different tab content.
Please help.
Hi John,
Please send your issues with your shop informations to apollotheme@gmail.com, so our technical team can check & help you
Regards !
Hola que tal, disculpe como instalo la plantilla en Wordpress
Hi mate,
Thank you for buying our theme, this is Shopify theme and it doesn’t work in Wordpress
Regards !
I keep getting this error when trying to upload the theme.
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
I also get the error that the .zip theme file is too large to upload if I do not remove any of the images.
Hi mate,
Thank you for buying our theme, please extract the downloaded package, then go to theme folder select & upload homepage which you live it
Regards !
