Hello,

Yes, Our theme is support RTL Layout. If any issue than contact us via our official support system at http://support.thememount.com/ by creating a new ticket for your query.

Thanks, Bhoomi

Hello,

Yes, Our theme is fully compatible with WordPress v6.0. If any issue than please contact us via our official support system at http://support.thememount.com/. So we can check it.

Thanks, Bhoomi

Hi, Is it safe to upgrade to WordPress 6.2?

Hello,

We release Apicona theme update yesterday with latest Wordpress Compatibility. So just update theme to latest version and it will compatible with Latest WordPress v6.2.

Thanks, Bhoomi

Hello,

You can easily change hover color of submenu. Just go to Admin > Appearance > Theme Options > Menu Settings > change it from “Dropdown Menu Active Link Color*”. Save your changes and it will be done.

Thanks, Barbara

Hello,

Thanks for asking. Here are our reply to your points:

1. for the API, I am not sure about it. Generally you can set affiliate marketing by adding their plugin or by adding marketing link. So I think this is not related to theme.

2. Our theme is created using WPBakery Page Builder plugin. So there is no support for Elementor Page Builder plugin. Hence, you can use their all default elements and they will work properly.

3. We have different search that can search by type. But we don’t have special search feature like searcy by location or search by department etc.

4. The email depends on your setup. We are using Contact Form 7 and they have feature for this. You just need to configure it so the Contact Form will be sent to you and also to the selected doctor.

5. I think you are asking for Services section. You can edit any treatment and write price with it. It will be normal text and you can write price with it. But the price will not be visible with the boxes. The price will be visiable after user clicks on it (after the single service view opens).

Thanks,
ThemeMount Team

Hello

This should be not happen. We didn’t get any issue like this. We need to check it directly in your site. So please contact us via our official support system at http://support.thememount.com/ by creating a new ticket. Also send us your site URL with admin details. So we can check your issue and guide you properly.

Thanks, Bhoomi

Hello

There is no direct option for add new social link in theme options. But if you want to add it than we have option for it. We can override unused social icon with your new social icon using Custom CSS Code. So please contact us via our official support system at http://support.thememount.com/ by creating a new ticket. Also send us your site URL with admin details. So we can do it directly in your site. Also please let us know which social icon you don’t want to use. So we can override your social icon with tiktok social icon.

Thanks, Bhoomi

Hello

Yes, Our theme is compatible with Polylang Plugin. If you have any issue than you can contact us via our official support system at http://support.thememount.com/ by creating a new ticket for your query.

Thanks, Bhoomi

Hello

We just update our theme with compatible wordpress v5.8. So you can update theme. If any issue than you can contact us via our official support site at https://support.thememount.com/.

Thanks, Bhoomi

Hello

We are working on it. So we will added wordpress 5.7 compatibility in our next theme update.

Thanks, Bhoomi

Thanks, do you know approximately when this will be?

Hello

Our theme is compatible with wordpress 5.7. Currently we have not found any issue in it. So you can update it. If any issue than you can contact us via our official support site at https://support.thememount.com/. So we can check it and guide you.

Thanks, Bhoomi

Hello,

If still you can’t translate it than contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details so we can check it and translate it directly in your site.

Thanks, Bhoomi

Hello

We have replied your support ticket. So please check it.

Thanks, Bhoomi

Thanks Bhoomi,

This theme definitely deserves five stars. Appreciate your support.

Hello

Glad to hear its helps and provide us 5-star ratings. This will help us a lot. Feel free to open new ticket if you have any question.

Thanks, Barbara

Hello,

Your client are using too old version of version of theme. So update may break your site so we recommend you to update theme on a development server. So clone your live site on a development server and than update theme on that development server so you can be sure that update will not break your site. Here are steps: http://apicona-advanced.thememount.com/documentation/faq.html#faq-2

You should take backup of your site before update. The theme and plugin update is almost safe but backup is beneficial if something goes wrong. If any issue than please contact us via our official support system at http://support.thememount.com/. So we can help you.

Thanks, Bhoomi

Hello,

This should be not happen we already solved this issue in our previous theme update. So after theme update clear your caches or strong refresh your page (ctrl + Shift + R) than check it. It will be working.

If still its not working than we need to check it directly in your site. So please contact us via our official support site at https://support.thememount.com/ and create a ticket with same details. Also send us your site URL with admin details. So we can check and solve it directly on your site.

Thanks, Bhoomi

Thank you so much. Strong refreshed worked like a charm. Kind regards

Glad to hear its working

Hello

Sorry for late reply.

It is very easy to change footer logo. Just go to Admin > Appearance > Widget > Footer 2nd row – First Widget Area. Than set your footer logo path and save your changes. It will be done.

Thanks, Bhoomi

Can Anyone Solve this? Receiving No reply Poor. Service

Hello

Sorry for late reply.

It is very easy to change footer logo. Just go to Admin > Appearance > Widget > Footer 2nd row – First Widget Area. Than set your footer logo path and save your changes. It will be done.

Thanks, Bhoomi

Hello

This should be not happen. We need to check it directly in your site. So please contact us via our official support site at https://support.thememount.com/ and create a ticket with same details. Also send us your site URL with admin details. So we can check it and provide CSS code for it.

Thanks, Bhoomi

Hello

This should be not happen. We need to check it directly in your site. So please contact us via our official support site at https://support.thememount.com/ and create a ticket with same details. Also send us your site URL with admin details. So we can check it and guide you on this.

Thanks, Bhoomi

Hello

Yes, Our theme is fully compatible with WP 5.6. If you have any issue than please contact us via our official support system at https://support.thememount.com/ so our team will help you.

Thanks, Bhoomi

Hello

We enable cart for responsive screen in our demo site. Please check it http://apicona-advanced.thememount.com/.

Thanks, Bhoomi

Thanks for the fast fix. You only forget the header ” Centre logo above menu” from header settings. This display a visual bug with the cart.

Hello

We check and found cart is display perfectly in center logo above menu (http://apicona-advanced.thememount.com/stack-center-header/). Please check it again and let us know.

Thanks, Bhoomi

Hello

Its a PHP version notice. We didn’t get any notice like this. We need to check it directly in your site. So please contact us via our official support system at http://support.thememount.com/ and send us your site URL with admin login details and site SFTP or Cpanel details. So we can check and will provide you proper solution.

Thanks, Bhoomi