Very bad theme, never buy it! Not working and no support!
I installed the template on my website on a fresh copy, not exiting one, then when I try to access the admin all menu items are giving 404 not found, and I noticed that the URL appended with /2019/appal for all links.
Also, I have a question regarding the images on the home page all of them are broken, and I can't change anything. how to customize this?
And when I tried to submit a ticket to their support website, the website is not working.
Author response
Hello, thanks for your review, but unfortunately we cannot provide support via the item reviews. Please kindly submit a ticket via our support portal. If you are having difficulty in submitting a ticket then of course you may email us directly, contact us via our profile page, or leave a comment on the item. We would certainly be able to assist by one of these means, but unfortunately the item reviews do not provide a sufficient method of communication to support you. We can confirm that the item works as intended, provided that the documentation steps are followed correctly, and as ever we are available and more than happy to assist you in the case that you experience any difficulty, via one of the means above. Thank you, Your Cocoon Team
Login page doesn't render correctly. I contacted support a month ago and they still haven't done anything to fix it, in spite of 4 emails asking them to help out. Dismal product support.
