15 comments found.
Hola, buenos dias. tuve un error al querer subir la plantilla por medio de “Template Kit Import” Template Kit Install Error There was an issue installing this template kit. Please try again.
Please upload a valid Template Kit zip file
Hello, i didn’t understand what you are trying to describe even google translate doesn’t understand the meaning of your text https://prnt.sc/YwqJfzBcduwP. Possible to explain it in English?
Thank you
Hi, I want to remove Tidio chat options … I cant find anything about it, can you help me with that? thanks!
Please send a mail to email: validtheme@gmail.com with your purchase code.
Complete broken theme. Nothing works. Target _blank didn’t work, buttons contain bad code, theme options didn’t work, connecting to mail chimp didn’t work. Nice template, but functionality bad work. Rather rebuild with elementor, then at least everything works too
Hello, you haven’t purchased this item yet. how did you get this theme and how do you know about this theme functionalities?
Unfortunately, I bought it on Unlimited Downloads. . . But I still want to ask you if I have a problem. Can you answer it for me once?
There is a customer service dialogue in the lower right corner. how should i delete
do you have countdown timer included?
yes we have this option, once you need it our support team will help you to enable this options . THAKNS
great, do you provide custom development?
yes we provide
how do i contact you with the project details?
contact with me skype: shawonnby or email: shawon24hours@gmail.com
Just purchased the template but, could not import demo content.
Can you help?
Import Failed Whoops, there was a problem importing your content.
Import Failed
please email us shawon24hours@gamil.com with your dashboard details
Check your website on Google through search (1)https://validthemes.tech/themeforest/wordpress/appku/saas-landing/
(2)appku
You will see that your website does not even rank with its direct search. My opinion is that something is wrong with the theme, it’s very slow a d heavy and Google is not crawling it. Please fix this issue ASAP, I have spent weeks developing this website, if I knew this was going to happen, I would have gotten another theme…
I have submitted my website severally on Google and it’s not indexing. In 24 hours, I will have to take the difficult decision if you do not solve this problem.
Hello, 1) Google Result https://prnt.sc/Iw37c0Z-P_T1
2)First of all, it’s a robot to check website mobile friendly or not but the result depend on some tricks. And we will apply the tricks and back to you again soon. Please check screenshot which provided from Google mobile friendly test. It’s not real results. You can check our website from real device. You will not get any broken section. But you are very serious for this so that, we will add code for this.
Thanks
I have one of the best Wordpress SEO Plugin Rank Math Pro, and i also submitted my website to Google webmaster tools. and yet it is not indexing. please can you implement the code and let me know the code you implemented.
I gave you 5 star because I believe in your services and i know you can fix it. please fix it. thanks
sometimes my pages shows
“404 Oops! That page can’t be found. Unfortunately, something went wrong and this page does not exist. Try using the search or return to the previous page.”
This comes and go, i really dont understand what is happening
Please can i seek for refund and get another theme.. i have suffered enough.. this one month that my business is suffering, I believe you will not allow your business suffer for one month… please i beg you to approve my refund.. than you
i have sent refund request.. please approve.. thank you…
Hello, Please tell me where is your blank page and 404 page https://www.veed.io/view/cb92b741-d6e3-476f-b451-cf5fb7f6f488 mobile friendly test result: https://prnt.sc/FTzT3jYvLGJy please check from incognito window GOOGLE INDEX CHECKER https://prnt.sc/mZKEozkHtt02
Our theme is fully ok.
Thanks
I do sincerely apologize. the problem i was facing was a security plugin and not the theme. the plugin was preventing google from indexing the site by showing 404 page instead. i have gone to give you 5 star. thank you for your patience and understanding with me.
I am happy to know. i was upset because one of my customer was unhappy.
Thank you very much for your kindness.
Google complains that website is not usable on mobile, and can not be indexed and i have been trying to reach your support for other issues and there is no complain.
Google can not fetch the links from the website.. i am actually regretting wasting my time on this theme.. you have not responded to me for days now…. its totally very painful
Hello, We sincerely regret the matter. Can you please tell me when and where you ask for help? https://prnt.sc/wNdCwSEX7NJo. We didn’t get any email form you.
And where google complain you about the performance of mobile? send me a screenshots. if you need any assistance please mail us to email: validtheme@gmail.com
Thanks
I have sent a mail to “validtheme@gmail.com” with subject “Issues with theme and google indexing”
Where do I change the Tidio Live Chat settings?
Hello, I got your email. Still we have two support request. Will reply you within next 2 hours.
Thanks
Where do i change the breadcrumb background images
Please follow the instruction https://prnt.sc/AbL4QY_OYqkI
Hello, Can the theme include icons for Playstore and IOS app download ? Can they also have whatssap chat function
@bindeche yes Playstore and IOS app download buttons added with url, if you want we can add whatssap chat function , our dedicated support team always ready for help our honorable clients
where do i find what codes are used for icons? icon pack, which one and what naming icons are using?
Hello, We’ve used Flaticon & FontAwesome and icon list for both are included inside the theme. If you want instructions please send us a mail to email: validtheme@gmail.com
Thanks
Great Work,Congratulations GLWS 
Thanks
Nice work! Good luck!
thanks
Congratulations ! GLWS
Thanks