3 Reviews

for Customer Support

As others have mentioned, Demo content couldn't be imported correctly. Asked for a refund because I knew what kind of problems were in store for me. Rejected refund and said they'll fix it. Still looks nothing like Demo content and tried to email them but they have stopped responding.

PranonTheme

Author response

this is due to server slow issue . please stay with us, we will help you by giving output by our support developer.
we responded,for last mail due to week end we taking time.
please stay with us.
we sent you mail

for Customizability

The demo content didn't work, images missing. Can't customise the colour gradient via the dashboard, have to edit css. Unable to edit the background images as they are not part of the visual composer. Looks good but very disappointed. Very little documentation. Bugger all support.

PranonTheme

Author response

we sent you mail with support and also sent you mail to check your site.
without checking your site how can we understand the problem?
still we are waiting for your response.

we apology for unexpected situation but we should get a chance to check buyer's site to make out the issue .

thanks

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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