Reviews for appy | App Landing WordPress Theme

9 Reviews

for Customer Support

There is no support at all, template has a bug that need to fix

for Customer Support

No customer support. Emailed multiple times over the last few months in regards to changing the gradient colour with no response.

for Documentation Quality

The design is great , however changing the color of the theme ( pink background ) as well as changing settings such as sticky header and other basic option isn't easy , I still didn't find a way to do it so it makes the theme quite hard to use .

Loading GIF also can't be found/changed easily .

Great design but should be easier to use .

for Bugs

Theme looks great, but I couldn't import the demo content. I have standard GoDaddy hosting but there were issues loading the content. I took the PranoTheme a few days to fix the problem. Then I couldn't edit the background gradient color from the theme settings so I had to edit the css manually.

for Customer Support

They sent me the correct file finally. So I m thankful for their support.

for Customer Support

Previous review was a 2-star but they provided adequate support even with me being in a completely different timezone.

for Customizability

The demo content didn't work, images missing. Can't customise the colour gradient via the dashboard, have to edit css. Unable to edit the background images as they are not part of the visual composer. Looks good but very disappointed. Very little documentation. Bugger all support.

PranonTheme

Author response

we sent you mail with support and also sent you mail to check your site.
without checking your site how can we understand the problem?
still we are waiting for your response.

we apology for unexpected situation but we should get a chance to check buyer's site to make out the issue .

thanks

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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