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Reviews for APRIL - Fashion WooCommerce WordPress Theme

Reviews for APRIL - Fashion WooCommerce WordPress Theme

By
Cart 1,206 sales
Well Documented

54 Reviews

for Customer Support

This is my second purchase from G5theme and Im very happy. Beautiful design, easy to use, flexible design not only for fashion website. But more impresive than design is customer service they are great! Would buy more themes for future website.
Thank you G5theme !

for Customer Support

This is a top class theme and the customer support if brilliant.

Its my second G5 ecommerce theme and I will definitely use them again

for Code Quality

I dont know where to start....
I bought this a few days ago, the preview works prefect, so I decide to give it a try. This theme claim support Woocmmerce. And I bought it for eCommerce purpose. After installing the Demo, the SHOP page doesnt work!!!
turn out it is using CUBECART 3.0, while the latest is 6.9 already!

Error Code I got:
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; db has a deprecated constructor

Fatal error: Uncaught Error: Call to undefined function mysql_connect()

Contacted Customer Support, no reply.

Author response

Hi, sorry for any problem you had. I checked on my help desk and don't see you there: http://prntscr.com/to9xar . Can you tell me what channel contacted with us? i just support via help desk.
In this case, please go to my help desk at https://sp.g5plus.net create ticket and leave your account WordPress there, i will check for you.
With "Fatal error: Uncaught Error: Call to undefined function mysql_connect()" => you should check connection database.
Hope you contact us on our help desk to resolve it. At this time, the reply may be later because the weekend. Thanks

for Customer Support

Getting to make things functions can be a bit tricky for beginners like me BUT, the Customer Support here is very helpful, for example, the admin 'Chinh Tran' went extra miles to answered very clear with illustrated instructions.

for Customer Support

The support is EXCELLENT, I had a problem on my website, and the support is really reactive, they found the problem really quickly, thank you!

for Customer Support

customer supoort is very slow. they make the solution difficult with unnecessary answers. sometimes they don't read the messages, so they ask the same things again. it is a waste of time.

Author response

Hi, apologies for any inconvenience this may cause. We tried the best response to all customers request as fast as we can and we trying to answer faster by hire more staff.
As you know, we don't say reply in 2 or 4 hours instead of 01 business day on my description item, here: http://prntscr.com/loawgz
I checked on my help desk and saw you create quite too much topic and our support team still reply to you every questions, here: http://prntscr.com/loawsn
Hope you patience and sympathy with us a bit. We always want to do the best for all customers.
Any problem and questions, feel free let us know on help desk and thanks once for your rate. Thank you very much.

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