RuvenThemes

RuvenThemes supports this item

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519 comments found.

Hi,

I’m considering buying your theme and I have a question. Can you put ads on the webpages, I want to create some blog posts and then insert some ads down the side of the posts, is that possible?

Thanks

Hi!

There is no specific theme feature covering ads, but you can certainly use any plugin to display ads that you like :)

Hey!

So … I recently tried to redirect my website to a different webpage and totally did it the wrong way. I typed the new url in the general settings on WP rather than going through my Cpanel (which I now understand). However, after removing the redirect through Cpanel, I was unable to get my wp-admin page back to log in and attempt to fix my site. Something isn’t working and I’m not even sure where to begin … help!

the website is www.firstdance2gether.com

Thanks in advance for your help!

Hi,

Please follow the solutions that are described in this article to regain access to your WordPress admin panel: http://codex.wordpress.org/Changing_The_Site_URL

worked! Thanks!

hey!! i have imported the theme and i am working on it…..but how do i change the dummy content to English? i need bits of help and nothing is in english! Thank you!

Hello!

The text of the dummy content is Lorem Ipsum. This is a common text used as placeholder. It can’t be changed into a different language, as it is not ment for production.

If you need help with the theme, please read the documentation: http://docs.ruventhemes.com/arcadia/

please help URGENT! i have installed the childs theme, copied the header.php from arcadia, pasted into childs theme and updated (but wasnt sure i had done right) did an undo -BUT all pages are blank white – i cant see anything go to any menus the whole site has disappeared pls pls HELP!!

Please delete the child theme from the theme directory and see if the admin panel comes back to life.

If you do customization, I recommend to enable the debug mode in WordPress. Instead of a white page, you should then see an error message, that tells you what went wrong: https://codex.wordpress.org/Debugging_in_WordPress

mateaja

mateaja Purchased

Hi, My Nivo Slideshow is not working. it just has the round loading symbol. Can you please help me?

Hi,

Can you send me a link to your site, so I can check it out?

Hi,

this theme uses deprecated function image_resize, did you consider updating the theme not to use deprecated functions? How can I make this theme work without warnings about deprecated methods?

Thank you, Juraj

Hi Juraj,

I will fix this with the next update.

Please turn WP_DEBUG off if you’re site is live. Those warnings are nothing to be concerned about. It simply wants to tell us, that this function will not be available anymore in the far future.

hey there! i’m desperate to change the background on my site from white…the white box with content is fine – i just want to change background between the header and footer. i have installed childs theme but not really sure what i am doing – can anyone help me please…..

Sorry, because of the architecture of the theme, this is not easily possible. However, customization of WordPress themes can be done through Envato Studio: http://envatostudio.go2cloud.org/SH2M

It appears that the title names for all of my pages are my company name, rather than the title used on for the page. Is there a way to change that? I think it would improve the SEO of the website. Thank you, Elaine

Hi, can you send me a link to your site, so I can check it out?

I’ve just purchased this theme and I am extremely dissatisfied now that I learn that it is not mobile responsive. In this day and age, that is expected of a theme and it does not note otherwise anywhere in the description. I would like a refund so I may purchase a theme that is more suitable.

Hi,

The theme was uploaded on June 2012, when responsive webdesign was not a topic.

To get a refund, please contact the Envato support.

Hi I am having problems with my banner on my website. Here is my purchase code. Purchase codes

Authors may ask you for a purchase code to verify that you’ve purchased this item. • 1ce4191c-b46c-4a76-9eda-704cbecc5cf8 – 21 Nov 2012 REGULAR LICENSE I would really appreciate your help! Thank you Wendi Troy wltroy@msn.com

Hi,

I’m sorry for the inconvenience, but could you tell me what kind of problems you have exactly, with what part of the theme. Also can you send me a link to your site, so I can check it out?

Hello I am responding to you email. My banner is not working anymore and my slide show not working.

Please try to deactivate your plugins to see if one of them is causing the issue.

Hi

Is there a way to remove individual page titles such as the title “Search” on http://www.searchauthorities.com/about/search/. Id like to find a way to remove these on some pages or sitewide if not possible on a page by page basis.

Thank you

Hi,

You’d have to either hide them via custom CSS, or by removing the code for the titles with a child theme.

Hi RuvenThemes!

I bought your Arcadia theme tonight. Can you please tell me what is the way to change the header behind the logo (the part you can customize the color) into a picture?

Thanx in forward! Regards,

Dennis

Hi Dennis,

The theme does not offer to put a background picture into the header out of the box. You’d have to write some custom CSS for that.

Please paste the following code into the “Custom CSS Code” field in “Theme Options > Layout” :

#header-bg {
    background-image: url(http://image.com/mypicture.png);
}

Then change the URL to the URL of your picture.

Hi Ruven, We have version 1.1 of Polyon and recently lost all tab fuctions. When changing Tabs we get: Error: Syntax error, unrecognized expression: ..tab-content.nr_2 page is : http://instrotek.com/material-testing/laboratory-products/corelok/

Any Ideas?

Thanks in advance.

To solve the problem, please update the theme to the newest version of the theme (1.9). Here are instructions: http://docs.ruventhemes.com/polyon/#updating

Hello, we recently updated our theme from version 1.1 Polyon to 1.9. Everything seems to be working properly again, except the Shopp section. It generates an order confirmation, however the order recipient doesn’t receive the email order. Just wondering if you had any thoughts on this? Many thanks.

Hi,

This seems to be an issue with the shop plugin you’re using and not with the theme. Please contact the support of the plugin.

Hello,

unfortunately we have some problems with the theme and the newest wordpress update. I can’t look inside the theme options and some pages are shown off. Is there a chance to help us? Many thanks! Alex

Hi,

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

I have a few questions about the theme:

1.Can the menu in the 1 column page be removed ?

2.Can I use a single static page for every page ? instead of the grid.

3.Does the theme have a mobile platform integrated?

Thank you.

Hi,

1. Which menu do you mean? The main navigation?

2. The grid is used for certain index/overview pages such as blog and portfolio. You can add as many static pages as you like :)

3. No.

Hi Ruven—I bought this theme a long time ago and I have enjoyed it immensely. I am trying to update. I created a child theme. But the Evato Toolkit is not showing Arcadia as updatable. Can you let me know what I need to do?

Wow, thank you so much! :)

However, this shouldn’t happen when purchasing a theme. If that ever happen again, just send a message to the Envato support and they should take care of the issue,

My pleasure. BTW Woocommerce doesn’t show Arcadia as “declared” – any chance that will occur in the near future?

I will keep updating Arcadia in regards to working with newer WordPress versions, but it’s unlikely that I will add further features to it.

Hello I am a designer and buy this template but not as editing in regard to the part of design. A friend engineer I doing the favor of upload it to Wordpress, but in reality it is not a lot of programming i thought that at the time that is already on the server was to edit texts and pictures, I could send a step by step to edition of template from design

thanks :)

Lina

Hi Lina,

The theme is well documented and the documentation should help you with a lot of the themes features and how to use them. Here the direct link: http://docs.ruventhemes.com/arcadia/

Let me know if you have more questions :)

I have installed the theme twice. Both times it say the theme was installed successfully. I installed the zip file and and keep getting an error message saying “Fatal Error Function name must be a string in /....” So I opened the zip and uploaded the template file itself (which has worked with other templates) and I receive the same message. Although the template has uploaded, I can not customize the template because some tools are missing.

Followed the instructions several times, step by step and still get “Fatal Error” message

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

Yes, will do.

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