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239 comments found.

I have a problem. The “blog” layout only shows 1 category. I want to show more than one category on the blog page…


Normally, the blog page of the theme always shows posts of all categories. It works like that by default. Please make sure that you’re not using any third-party plugin limiting the category on the blog page.

Please be informed about this fatal error in your theme version 1.9.3:

PHP message: PHP Fatal error: Call to undefined function ot_get_option() in /*/wp-content/themes/sfh/includes/style-customizer/loader.php on line 76, referer: http://www.***.de/wp-admin/

Line 76 is: $raw_list = ot_get_option(‘uxbarn_to_setting_google_fonts_loader’);


Thank you for the bug report! We will patch it up with the ‘function_exists’ in the next version. Note that the function ‘ot_get_option()’ belongs to the OptionTree plugin.

For the workaround at the moment, please make sure that the required OptionTree plugin is always activated.

Thank you! The OptionTree plugin helped a lot.

How to fix map error

‘This page was unable to display a Google Maps element. Please contact the site administrator. If you are the administrator of this site, please check the JavaScript console or check the following page for troubleshooting: http://g.co/mapsJSApiErrors"


Google has updated its maps APIs. This will cause an error for map element on new domains as it now requires an API key for rendering the map. We are updating our themes allowing to enter your API key in Theme Options. It will be available very soon.

I tried update the theme and now everything looks broken, header menu disappeared and all front page columns structure broken :(


Hmm. It looks like some CSS or JS files have not been loaded properly. Please make sure that:

1. You have replaced every theme file with the latest version’s.

2. If you are using a child theme, try switching back to the parent theme and see if it helps.

3. Try clearing all the web and browser cache and test it again.

If nothing is working here, please head to https://uxbarn.ticksy.com/ and open a private ticket with the following details:

1. FTP info of your site (FTP address, username, password)

2. Site URL + login account

I updated the theme and now my page header images won’t show up..? http://montanebuildinggroup.com/news/0p


The header image of the given URL is displaying normally on my browser (screenshot: https://cl.ly/2H0t1h3B2q0v). Did you already solve that?

Yes, thanks! Clearing my cache fixed it – I should have done that first. :)

Awesome! Happy to hear that! ;)


We are going to take a vacation from November 21 through November 25, 2016. So we might not be able to respond to your ticket on a daily basis.

If you have any questions about the theme, please try searching our support site ( https://uxbarn.ticksy.com/ ), check out the articles on that site ( https://uxbarn.ticksy.com/articles/ ), search through the comments of the purchased item on ThemeForest ( https://themeforest.net/user/uxbarn/portfolio ), and check out our website ( https://uxbarn.com/ ) for some more useful articles.

Thank you.

The header disappeared after a SSL certificate was installed. The header images exist in the theme options and in the page editing window, but don’t show up online – https://carricfreight.ca/. Please advise – thx.

Ah…nevermind. I just saw the comment above and I tried clearing my cache (thought I had…) and it worked. Hope you had a nice vacay!

Thank you and glad to hear that it worked! :)

Why is there still no method for a retina logo? I have to hack this in every update.

Hi there!

Try this:

1. Install the WP Retina 2x plugin.

2. Upload images for your logo, both normal size and retina size (2x size) with ”@2x” appended. For example, if a normal size image named “logo.png”, a retina version would be “logo@2x.png”.

3. That’s it. It works great here. Hope this helps!

Hello, we need update, it’s almost over 4 months ago !!

Is this theme RTL Compatible?


Unfortunately, it is not RTL compatible.

Hello, I see this theme is only compatible for an older version of Visual Composer 4.12.x VC is now at 5.1, so why will VC not work correctly in the theme now? Is this theme even supported anymore?


The latest version of the theme works fine with VC 5.1. We simply forgot to update the information after Envato added it to the compatibility list. Thanks for letting us know about that!


I need to know if your theme support full screen video for the home page


Hi there!

Thank you for you interest, but, unfortunately, the theme only supports images in the home slider.

Hi – I am using the latest version of your theme 2.0.2 with the latest version of WP (4.8.1). There is a persistant error in the header:

Warning: getimagesize(https://carricfreight.ca/wp-content/uploads/2014/12/logo-header1.png): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /home/hideands/public_html/wp-content/themes/Archtek/header.php on line 57

What do I need to change to make this work properly?

Hi there!

Could you please go to “Appearance > Customize > Header” and re-upload the logo image again? Kindly let me know if it helps.

That seems to have done the trick. Thanks very much!

You’re very welcome!

Hi everybody, How can I remove the underline in footer links? Something like the submenu

Hi there!

Sure. You can use this custom CSS to remove the underline of the links in the footer area:

#footer-content a {
    text-decoration: none;

I hope it helps!


elbnetz Purchased

Hi There,

When updating from version 1.9.2 to 2.0.2 header images are not shown anymore. Any idea?


Hi there!

Hmm. Could you try to re-upload the header image on the backend and test it again? See if that helps. Could you also send me the page URL that has the issue?


elbnetz Purchased

All things fine now. It was a caching problem.

Happy to hear that! :)

Hello, I have little problem with this theme and I am hoping you could help me with it. When I write a text in the backend visual composer with enumeration points and under enumeration points the program makes automatically a gap between the lines for the website, as this picture show: http://sierra-3d.com/waveimage/example.jpg Is it possible to avoid this gaps?


Could you try appying this custom CSS?

#content-container ul, #content-container ol {
    margin-bottom: 0;
It should remove the bottom margin of the lists.

Thank you for your fast response. Sorry, but it doesn’t work that way. Maybe I didn’t put the CSS in the right place. Where should it be?

Everything ist ok, yours was the right solution. Thanks


Another thing – we lost the logo in the header at www.wave-image.com > can you help, please? Re-loading the image and even deleting and re-uploadiing it to the Mediathek doesn’t help.

Hi there!

As I checked the browser console, I found that there were some errors related to SSL on your site and the logo image was one of them. It might be the cause in this case.

Please try google with the “mixed content wordpress ssl” keywords for more info about it. After solving the errors, the logo image should display normally.

Thanks a lot!

You’re welcome! :)


demela Purchased

Hi, we are still using version 1.1 of this theme, i just downloaded the latest version, since out visual composer has stopped working on the edit page (it just doesn’t load the composer anymore). How do we go about updating the theme with no disruption to our website, Will really appreaciate your prompt response.

If you are already using the latest version of the theme, you can go to “Theme Options > Social Network” and select “Font Awesome Icon”. You will then be able to create your social icon list and the Instagram icon is there for selection.


demela Purchased

Thanks again, this was pretty straight forward, once i followed your instructions.

Hi, Layer Slider WP and WPBakery Page Builder plugins has not include with theme? How can activate these plugins?

Hi there!

Those plugins are already included in the theme package. After installing the theme, you will see a notification on your WordPress screen to install those required/recommended bundled plugins.

Please see more information about how to install the theme and its bundled plugins from the theme documentation (included in the purchased package.)

Hi, is there a way to use VC default content elements with a child theme ? I need it to use a third party plugin on my website …

Thanks ;)



Sorry, you’re right. In addition to removing the “vc_single_image.php” file, you would also need to override a function in a child theme. Please try this:

1. Create a new child theme. For the how-to article, please see: https://uxbarn.ticksy.com/article/8649/

2. Add the following code into the “function.php” of the child theme:

function uxbarn_create_vc_single_image_element() {}

That’s it. I hope it helps.


newzealand Purchased

Great ! It all works now :)

Thanks a lot !

You’re most welcome! Glad I could help! ;)