19 comments found.
Hey, I noticed there’s a bug in the loading screen, it keeps loading forever and doesn’t disappear.
Hi, every thing is doing ok in the live preview and the main file i downloaded and test it it’s working fine.Thanks!
Please check your support messages and I would appreciate if you help me solve the issue, thanks.
Hi, can you send me the link that has the problem? I test it all working very good. maybe the problem from your files. Thanks!
Is the template contains working blog section ? I can see the blog pages previews but not sure if It’s working ready.
Hi, Yes sure
Can you explain how the blog functionality works ? are the blogs data driven, using wordpress / mysql or they are static content on website ?
Hi, the current page display is full-width. How can I change to display Boxes Thank you !
Hi, just change this class ( container-fluid ) to ( container ) in the HTML file for each section you need.
Thanks!
I installed your theme using FTP and I am getting the following error message: “Forbidden You don’t have permission to access / on this server”
Hi, Check your email. Thanks!
Hello. Nice work! How can I change the default map on contact us area ?
Hi, what do u mean change the default map?
We have asked for feedback, support, and assistance from your company several times over several weeks on this template issue with no response.
Please refund our template purchase immediately.
Jennifer
Hi, I haven’t any messages please send me via this email hisham.a.mohamed007@gmail.com Thanks!
Please check support messages thank you!
Hi, I have nothing. Please, send again.
do you have an email? Ive sent two already via here!
Here is : hisham.a.mohamed007@gmail.com
Thanks I’ve sent an email to you yesterday!
Ok, check your email.
Sent another!
ok
I wrote a letter to the support and you didn’t answer to me.
Hi, I haven’t any messages please send me via this email hisham.a.mohamed007@gmail.com Thanks!
I don’t see any support from your part! I’m so sorry!
I cheek the template it’s working fine.
The downloaded version that I got has that problem. The version in “http://arco.bitballoon.com/main.html” work fine! Can I have that version?
Ok, thanks. i will fix this soon.
This the same version. maybe something you do wrong.
I didn’t nothing, just accessed to your source HTML code. I just called the “main.html” with 3 diferent browsers (Firefox, Chrome and Edge) The problem is with the Edge! Deformated everything!
And no. It’s a different version, as there are differences even in the source of the “main.html” file! I don’t have the following reference in my source of main.html: “main.js” 
Ok, i will make update now to the new version.
Please, let me know when it’s done. Thnks.
Issue resolved. Thnks a lot. Regards
The Theme is not correctly formatted on the Edge browser! How to fix it?
Send a screenshot the problem.
To where? How can I send you the screenshot attached?
Ok. I let here a Drive share with 3 screenshots: https://drive.google.com/drive/folders/1KEfwKtL3cR_0djqpJJbn7aA_qJpACKgr There you have the 3 versions (Firefox, Chrome and Edge). The Edge version has the problema!
How can I import this on Wordpress?
This is HTML template you can’t import it on Wordpress. Thanks
Congratulations! 
Excellent work and design. I wish you big sales.
Amazing work Congratulations.
Thanks
Nice Work,
Congratulations! Good Luck With Sale 
Good Luck , amazing work
Thanks
Congratulations for excellent work and sales!
Thanks
Congratulations! Nice Work, Good Luck With Sale
Thanks