Discussion on Arctic - Architecture & Creatives WordPress Theme

UmbrellaStudios

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720 comments found.

TXTFox

TXTFox Purchased

Is this theme compatible with any frontend post plugins? Need that for portfolio/post and page creation-editing. We want to make sure before we install any frontend plugins to test…..

Hi,

If you disable Ajax, in Options I think you can use plugins like Visual Composer, but we haven’t tested it so we can’t guarantee anything

Kind regards

TXTFox

TXTFox Purchased

As i stated earlier We have had disabled Ajax since the start. And that isnt answering my question. FRONTEND Publishing plugin [not visual composer] like frontend publishing pro or Frontier Post??? Is it compatible

Hi,

1) In the start page, how can i put the button text of the slideshow in black color?

2) Is it possible to put my site with too languages Portuguese/English with a change button? http://smgarquitecto.com/?page_id=138

Thank you very much,

Hi,

If you are translating the theme with wpml you also have the string translation included from wpml. In there you can translate those strings that you need. If not then you must change it with an If statement in the template.

Best Regards.

I´m not using the string translation. Which one is the template?

Hi,

You can make the changes on [theme directory]/template-projects-grid.php.

Here is the line of code that you should edit:

  • <?php _e(“All”,”um_lang”); ?>
  • Best Regards

    lilidt

    lilidt Purchased

    Hello, I am using the same plugin Polylang to translate my website but something doesn’t work when I want to change the language manually (top right). When I press the button, the homepage change but not the Artic menu. If I do it by opening a new tab, It’s work fine. Why the menu doesn’t change without opening a new tab?

    Hi,

    Sorry for the late reply. We had some issues with our host so we couldn’t reply our tickets.

    Please check the reply on our support forum and if it does not work please provide your WP login details on a private message and we will try to take a closer look and fix it for you.

    Best Regards

    lilidt

    lilidt Purchased

    OK il found the problem finaly! The um_lang.po file is not usable as a PO file.

    1: Install loco translate plugin from WP dashboard

    2: GOTO Manage translations

    3: press on um_lang.po and sync it to make an arctic.pot file

    4: Create a new language (loco will take arctic.pot file as template) in the lang directory of the arctic theme and choose the translation language (fr_FR for french/france for example)

    5: Translate and save. The MO file will be created.

    It’s working fine for me with french/english translation: http://www.lilipaysage.com

    Hi,

    Thanks for telling us about this plugin. Its great. It automates all the things that you need to do manually.

    I will keep in mind to suggest it for other buyers

    Best Regards

    bnor82

    bnor82 Purchased

    Hi! I would like to change the menu. I want to put it to the top. I read the earlier comments but I did not found branding manu… Wher is it the barnding menóu??? Please help me. Thanks. Nrb

    bnor82

    bnor82 Purchased

    Hi and I found a mistake now. I put only one picture to home page and it doen not show me. And I check it in my tablet also. On tablet not working the mobile menu and it does not show me the pic. can I send you it in email? Thanks

    bnor82

    bnor82 Purchased

    Hi again. On my mobilephone the them did not work. Please help me, thanks, bnor

    Hi,

    Please go to : Options > Branding > Main Logo, and upload the logo there.

    If you are experiencing other problems please open a ticket in our support forum.

    http://support.umbrella.al/

    Best Regards,

    abjetz

    abjetz Purchased

    Hi, 2 questions: - I’m using the Arctic theme on WP v4.2.7, and I can’t seem to add MatchPoints to project slides. I click on the button and nothing happens… I’ve tried this even after disabling all plugins on the site and it doesn’t help - Is the latest version of WP supported on Arctic?

    Thanks,

    Hi,

    We just tested one more time on WordPress v4.5.1 and matchpoints and they work as they should.

    Here is the Arctic documentation about Matchpoints

    If you have any further questions feel free to contact,

    Best Regards.

    abjetz

    abjetz Purchased

    Thanks for the prompt response. :-)

    I’ve upgraded my WP and trying the feature, but nothing happens. I’m on Chrome (Version 50.0.2661.86). Could that make a difference?

    Also, for videos on the homepage. Is there a way to make them loop (when linking from Vimeo)? At the moment, for Vimeo links, when the video finishes it shows a menu of the vimeo videos to choose from… :-(

    Thanks in advance.

    Hi,

    Seems like we have the same Chrome version, and i can’t seem to know what is causing this problem,

    Can you please contact us via our support forum and provide us in private your website login info so we can check it closer.

    Also about the slider, sorry but we can’t set the vimeo player on loop, we recommend to upload the video as MP4 than you can set the video on loop and none of the UI of vimeo will show on screen.

    Thanks for your understanding, Best Regards

    how do you add a captcha to the theme form in contact ?

    Hi,

    Arctic Contact Page doesn’t have a captcha built in,

    You need to use a plugin that does support captcha like Contact Form 7 or Gravity Forms etc.

    Best Regards

    That’s what i thought. Not a big deal actually, but those spam bots are really annoying so i’ll move to contact form 7 i guess. Thanks for your answer.

    Hi,

    Is it possible to enlarge the images of the project page? http://smgarquitecto.com/?page_id=1562&lang=en

    Thank you

    Thank you for your previous clarifications!

    Since i´ve updated to Windows 10 (i had Windows 8.1) some of the images inside the projects are cuted by the lower bar, like this one:http://smgarquitecto.com/?portfolio=revitalizacao-da-praca-2-de-maio-viseu&lang=pt

    Is there a way to fix this? Thank you!!

    Hi Sergio,

    Having Windows 8 or 10 it doesn’t affect the images, what does it’s the screen size. Arctic has full screen images in slider and having a full screen image it has to be cropped in whether in height or width to hide the blank bars that appear.

    If you put this CSS Code to Custom CSS your images won’t be cropped but you will have some blank bars on the sides.
    .single-portfolio .slides-container img {
        margin: auto;
        display: block;
        position:initial !important;
        height: 100% !important;
        width: auto !important;
    }

    I hope you understand, Best Regards

    i like it more the other way. ok i understand.

    Thanks!!

    Hi,

    I’m looking for a way to navigate in-between single projects of the project grid. Also will it be possible to use the arrows for the single project page.

    Great theme btw. Thanks

    Hi,

    Just to clarify your request.

    Do you want to go from single project into another while you are in single project?

    Or do you want to change the scroll bar in the Projects Grid?

    Kind Regards

    Hi,

    I want to go form a single project to next one. Is it possible ? Thanks

    Hi,

    Yes, its possible but there are multiple ways to do that

    One way is to use get_adjacent_post https://codex.wordpress.org/Function_Reference/get_adjacent_post


    Or you can use next_post_link and previous_post_link https://codex.wordpress.org/Function_Reference/next_post_link https://codex.wordpress.org/Function_Reference/previous_post_link

    If you don’t have programming skills, please contact us via support forum and provide your login information so we can help you to achieve that

    Best Regards

    Hi,

    Is it possible to put the text in justify and align the title with the text here: http://smgarquitecto.com/?page_id=1558&lang=en

    and here just in justify: http://smgarquitecto.com/?page_id=1560&lang=en

    Thanks!!

    Hi,

    As i can see on the page you had sent us Page The Title is now aligned with the text so i think it worked.

    Please verify one more time and confirm it if you need to do something else.

    Best Regards.

    Sorry, you´re right! In the English mode it Works, but in the Portuguese don´t.

    The text is not in justify mode, but align to the left on both languages.

    Thanks!

    Sorry we didn’t check the Portuguese page it looks like we targeted only the English page.

    To fix it in both pages please replace the code that we sent you first with this one.

    .page-template-default .inner_content h1 {padding-left: 15px;}

    Sorry for the trouble

    Best Regards

    madous

    madous Purchased

    Hello, i am witnessing something really weird and i was hoping u guys could helm me. In a portfolio page i have created a button in order to open pdf files in same window, Now when u try to open the pdf fiile on Safari what it does it breaks the whole page, and if u try to open it in a new tab the same thing happens.

    Link to one of the pages: http://www.rdmcapital.co.uk/portfolio/tyndaris-real-estate-and-a-private/

    PLease assist

    Hi, Please open a ticket in our support forum http://support.umbrella.al/ providing your login information so we can check the problem. Best Regards

    Hello, i have a problem with the contact page. It always says: missing-key-map-error. I tried to add this key in the header.php file but nothing changed. Any idea?

    Never mind…fixed it.

    Hi,

    Glad to hear that!

    If you need further assistance please contact us in our support forum

    Best Regards

    hi,

    after i update 3.3.8…why i can’t login my wp-admin ?

    “Fatal error: Call to undefined function get_template_part() in /home/satryad1/public_html/wp-admin/index.php on line 1”

    can you help me..i can’t verify open ticket on verification purchase code on your ummbrella support..

    thanks

    Hi,

    Looks like it is an issue with the upload of the theme. Please re-uploaded it and check if it works. Perhaps a corrupted file? If you are still having trouble please provide your login information through ardian@umbrella.al so we can fix the issue as fast as possible.

    Kind Regards

    Hi,

    I was email to ardian@umrella.al at 8 Aug..but nothing reply from your admin.. i want open ticket on your support web..

    thanks

    Hi,

    We deeply apologize for the delay somehow we didn’t notice your email. We just replied your email and guided you how to open a Ticket.

    Again we apologize it was our mistake and we’ll make it up to you. Best Regards.

    Map isn’t working, on contact page i start typing the address and it stops working.

    Hi,

    Can i ask what version of Arctic are you using, because we fixed that on the latest version 3.3.8.

    If you don’t have the latest version please update to the latest one.

    If you do have the latest update and it still causing you troubles please open a ticket on our Support Forum providing us with your logins so we can check out the problem and come up with a solution.

    Kind Regards.

    The website used to work flawlessly, but I’m having an issue where the categories won’t load inside of Chrome or Firefox without some weird clicking to make it happen. http://www.formarchitecture.net

    Basically, I have to load the homepage (either by refreshing the home url or click the logo (top right), then I can click the Work tab and the site will load up the work tab thumbnails nicely as I click them. However, if I click the Work tab again, the categories & thumbs will not load. I can only get them to re-show up by clicking the logo first. (Same thing happens with the Ideas tab, categories, and thumbails)

    Now, this used to not be a problem. All pages, tabs, etc. loaded fine without issue ever. But with recent updates this issue arrived and we’d like it resolved.

    Thank you.

    Hi there

    Can you please open a ticket on our Support Forum providing us with your login informations and we will investigate what is causing the problem because it’s the first of this kind for Arctic and we are not sure what is causing it.

    Kind Regards

    I can do this. How do I give the site credentials without making them public inside your support forum?

    Just mark your comment as private and only the support agents will be able to see the credentials.

    Hi,

    would it be possible to update the code so it doesnt have hardcoded http links? I just had a problem because of it on a https only site, the scripts were blocked. Specifically for me it was the jquery_ui, google_fonts and youtube_api. Would be great to update this so the next update wont break the page.

    Thanks!

    Hi,

    Sure, please contact us via our support forum: support.umbrella.al and we will do the needed changes for you.

    Best Regards

    Hi, Is it possible to make two distint pages with a project grid on both of them? Thanks!

    Hi there,

    It is in case that you are asking for Projects Grid with different works,

    To make two different Portfolio Pages with different content you must classify your projects by category and then you must Add pages with Projects Grid and exclude the category that you don’t want to be displayed on that page, you can exclude multiple categories for example:

    There are three categories: branding, web, applications. On the Application Projects you must exclude branding and web and then only applications will be shown on that page.

    If you have any trouble achieving what are you requesting feel free to contact again and I will try to describe it better to you via images.

    Kind Regards

    Done it! You´re awesome!

    Glad that you figured it out :)

    darwansd

    darwansd Purchased

    hi,

    how make a pop up ads for e-commers? i’ll make some discount for my product.

    Thanks Darwan

    Hi there,

    There is a free plugin that can help you with popups and can help you advertising WordPress PopUp – Popover Maker

    If you need more help feel free to contact again :)

    Best Regards

    darwansd

    darwansd Purchased

    thanks a lot :D

    Let me say a few things about the Arctic support team at Umbrella studios: I have never ever received a level of support such as theirs. The prompt reply to a ticket is second to none, as well as their troubleshooting. The Arctic support team has gone far beyond exceptional. While our website is in the final stages of some content management fun, they have assisted in every way to streamline and tailor our website structure. I look forward to their continued support in the near future, because they deliver. Thank you Ardian.

    Thank you for your kind words, we will continue to do our best so our customers will be satisfied.

    You’re welcomed, Kind Regards

    Google maps is not working on newest version of the theme :( I plug in the address and it hangs up on “Locating”

    Ticket just submitted under clients theme forest account – thanks!

    Thanks for the quick support!

    You’re welcomed,

    If you have any other questions feel free to contact.

    Kind Regards

    edgardc

    edgardc Purchased

    HI! One query: make observations: according to the following image:

    https://drive.google.com/file/d/0B7SRvfC_tDi-VHV2Q01uMTlhbUU/view?usp=sharing

    Good theme , thank you regards

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