This author's response time can be up to 1 business day.
I can not import the demo content
After i install the wordpress importer the error comes like this.
“Fatal error: Cannot redeclare class WXR_Parser in /home4/vintu/public_html/vintu/wp-content/themes/arctic/includes/oneclick/parsers.php on line 12”
by the way.. i am looking for my purchase code so i can make my umbrella support account, and i can not find it.
the information while creating the account for the purchase code is not as clear as i wish it to be
Can you update your Arctic as this problem will be gone.
Hi can I makethree columns on the blog page instead of two columns.
For the best experience and a great reponse,
can you please move this to our support forum at Support
Can I use last update(17 April 14) arctic version… for wp 3.9 ? Is it ok ?
Yes you can.
We don’t speak Turkish unfortunately so we can’t help you
Can I send a screen shot ! Your Mail ?
Any medium you got would help us a lot, it’s just that you have to speak english and you have to open a ticket at our support forum on http://helpdesk.umbrella.al.
Hi I’m using this template for my architectural website. My question is how can I get 2 separate project pages to display different portfolio?
e.g : I have my “Project Page” and also a “Rendering Page” both using the same project template, but I need them to have different pictures, but they are showing the same.
You can create two pages with the “projects page template” and create multiple categories for your projects.
After you do that and add your projects you can edit the project pages and at the bottom there is an option to exclude categories, choose the categories you want to exclude for both pages and you are done.
Thanks Arian that worked!
Glad to hear that.
Thanks for the great Theme,
Is there a way to delete the Map on the contact page?
Please go to Options – Main – Custom CSS and paste this :
display: none !important;
hi i need help , i am not able to activate parent theme and its showing that there is update for the theme, i m not able to update as well can u help me plz.
Either update it normally from Update tab on WordPress, or Download it from Themeforest and re-install.
Hi, awesome theme! is it possible to change the ‘contact us’ and ‘address’ text on the contact page?
Yes you can, just edit the language file within the lang folder and change those labels to any label you want.
Where can I download the layered photoshop files?
Please use this URL http://themes.umbrella.al/psd/
Hello, is there way to add contact phone number to the contact page?
Please use the address field, just insert new lines and place a heading tag telling the user that this is Phone.
doesnt work, everything just goes on the same line. how can I separate fields?
thank you! you rock!
Is there a way to enable the home page slideshow to automatically use newest posts + the featured image of that post?
Also, for whatever reason my logo keeps applying over the slider icons and slider image in responsive mode. How do I ensure this does not happen as it does in the demo?
submitted as discussion 2650
Just replied to your question.
I’m interested in this theme but I have some questions I’d like to solve first. I really love the homepage, but the menu is too big. Could I resize it and made it smaller, like one column menu?
And I’d like to know if it’s possible to change the color options in any admin panel.
Thanks a lot!
Unfortunately this is not possible out of the box, the menu is full-width and you can change only the position weather it is top or bottom.
Hi, is there any way to update the Google Font list? I would love to use Exo2 instead of the old Exo. Many thanks!
Further the top menu looks pretty broken. Have a look at hp-schmidt.com
To fix the menu problem please create a single menu from Appearance – Menu.
As for the Exo2 please replace includes/google-fonts.php with : http://pastebin.com/fb0cRmhN
Thanks, that worked out well.
Hi, Very interested in your theme but I need to be able to display a full screen video or some form of animation on the individual portfolio pages (like the homepage) is this possible?
Yes, you can display a fullscreen video on a single portfolio page.
thankyou for this information, also is it possible to run a .GIF file where the logo is? an animated logo. and can you change the social media and button icons from circle to square or something more angular?
You can upload there any kind of image format as a logo.
As for the social icons, please make a request at http://helpdesk.umbre..al and we will show you how to do that.
I try to import the demo content, but it doesn’t success. I get :
Failed to import portfolio_category Branding
Failed to import portfolio_category Buildings
Failed to import portfolio_category Products
and much more . I don’t know what is the problem.
Note: I have already modified the php.ini settings ( Max file size and max time execution ). I try that on a locally not on a webhosting account!
Can you help me please ??
Can you make a support request at http://helpdesk.umbrella.al and someone from our team will make your site same as our demo.
Hi there. I have purchased first the modernist theme but I liked arctic better so now I would like to switch. Trouble is that in modernist there seems to be a special kind of post called projects. Is there a way to import the projects into arctic theme projects or we have to start all over again. It would be very disappointing, Thank you
Unfortunately this is another Theme and it has another features which means another custom fields and another options, so you will have to re-create them.
- What is the standard image size in pixel you work with (for background image) ?
- In your admin panel, will i have to upload multiple image for different device? or do you have some sort of “retina plugin” that crop and resize my image?
Thank you for your beautiful work
There is no standard image size for images, as they get adapted automatically.
It’s up to you if you want to make them fit the screen, or keep their aspect.
In admin panel you won’t have to upload multiply images, as if you upload them for Desktop, they will look pretty fine for retina as well.
I am putting some text with several lines on the “address” section of the contact page.However, on the website, the text does not appear in separate paragraphs as if the were written without line brakes.
Can you inert after each new line a
Hi Umbrella !
3 issues here
1 – is there a way to arrange the projects in the portfolio section in a specific order, not as they were posted initially? we would like to have some projects appear first in the portfolio
2 – when you scroll to the right in the portfolio and then click on another portfolio category the slider remains in the previous position so until you scroll again the project icons are not visible
3 – The text or description field from the portfolio post is not shown anywhere. Only the post title
2. We will fix that and release an update, thanks for the notice
3. Did you add content when your created that post? If yes, can you send me the site URL to take a look
new.arhideea.ro is the website. Now that we have added more projects the portfolio acts buggy both in linear and grid mode. Sometimes some projects are not shown at all. Can we disable the “load more” button ? Is there a problem if more projects have the same name? Is there a max number of projects/categories in the same portfolio ? Thank you
Also when you acces the site on mobile phone the company logo fills all the screen and it is not possible to navigate
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work