Pirenko

Pirenko supports this item

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494 comments found.

lucaddr

lucaddr Purchased

Hi, I would need to change the hight in px of the page title and breadcrumbs bar on top page. Now is much bigger where I see Home page, etc..

Could you please help me?

Hi, thank you for purchasing! Please send us a private message with a link and we’ll help you. Cheers!

lucaddr

lucaddr Purchased

A requested, I send you a msg.

I would need to change the height (half) of bar just below the menu. I think will change a item in css.

Ok, we just replied to your email. Thanks!

Hi Pirekno. We have the Revolution Slider on our website. We wanted to add in an external link as a slide, this link: https://www.google.com/trends/hottrends/visualize?pn=p8&nrow=5&ncol=5

Is there a way we can do this? I have tried adding the link into the external URL box, but nothing happens. I do notice a “Javascript Void” error come up on the bottom LHS of the window.

Any help would be great :) Thanks, Kat

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!

Hi! Could you please send me the xml file with the dummy content for the Aria template? Thanks!

Hi,
Thank you for purchasing!
If you still need that file, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!

I am using Aria theme, and have been for several years. All updates have been kept up with, but I’m REALLY disappointed that in one of my last updates the builder broke. My client has no access to her templates, and no ability to build using the back end with visual composer. Visual composer CAME WITH the purchase of this template but it is asking me to repurchase everything. Can you please advise how I can move forward in fixing this issue without repurchasing things I already purchased?

Please let me know what version of the theme that you have (you can see this when you click on Themes). Let me know what version of the Aria Framework and Visual Composer you have (you can see this when you click on Plugins).
I’m not talking in circles… At least that is not what I want. And, once again, you don’t need to purchase anything! Please reply to these questions and I’ll let you know what is going on.
Thanks!

Thank you, Wordpress version 4.5.2, envato Wordpress toolkit version 1.7.3, Aria version 3.8, visual composer won’t update without a repurchase prompt so it’s set to 4.3.5

You should update the theme and the the plugins.
The latest versions are: theme 4.9, Aria Framework 4.9 and Visual Composer 4.11.2.1
Here you will find 2 video tuts about updating (on the lower part of the page): https://www.youtube.com/playlist?list=PLWiviR4wWrsFYzkvrjlXyFP1M3Woaw9S2
If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details.
Cheers!

Hi! Would you please send me the demo slider, please? Thank you!

Hi,
Thank you for purchasing!
Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll do that.
Cheers!

rhys86

rhys86 Purchased

When i try to active the lastest aria framework i get this error

Fatal error: Cannot redeclare prk_aria_scodes() (previously declared in /home/cometmar/public_html/wp-content/plugins/aria_shortcodes/aria_shortcodes.php:18) in /home/cometmar/public_html/wp-content/plugins/aria_framework/shortcodes.php on line 1385

why is it so?

Hi,
Thank you for purchasing!
It seems that you are trying to install the framework plugin “on top” of it (you can’t install the same plugin twice). That is not the right way to update it. After updating the theme please go to Appearance>Install plugins and select the update option.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Please consider also renewing support, because it has expired.
Cheers!

rhys86

rhys86 Purchased

i am so sorry! i will considering renewing support.. but can please advice on the issue about too? thanks so much

Hi,
I already told you above what you need to do: After updating the theme please go to Appearance>Install plugins and select the update option.
Cheers!

Hi, we have an issue in this theme where a posts page that summarises some posts will not go to an individual post when either the post title or the READ MORE button is clicked, we simply get sent to the home page. Please can you help and tell me what you need to fis this. The page can be found here – http://www.gordonmorris.co.uk/category/downloads/brochures-and-specs/ and you will see what happens, please let me know asap thank you. Marc

Thanks for the feedback!

this did not solve anything we tried disabling things, I will contact you in the contact form as directed

If the problem subsisted with one of the default WP themes then the issue is not related with our theme. Anyway we will reply to your private message later. Cheers!

Hi,

How can I disable breadcrumbs within the Aria theme?

With kind regards,

Gerben Hins

Hi,
Thank you for purchasing!
The theme pages have the option to hide the header entirely. If you only want to hide the breadcrumbs here’s the CSS code that you should under Aria Options>Custom Scripts>Custom CSS:
#prk_crumbs {display:none;}
Cheers!

Thanks! It works just fine. Have a nice weekend.

You too ;)

Hello Pirenko, Still a huge fan of this theme and all of the great features. I am having a problem with the call to action buttons now that I have updated the theme on one of my websites. The button color is not saving and the icon is not saving either. Can you tell me if this is a known issue? My support just expired and I wanted to see if others are having this same problem. Thank you so much. Crystal

Hi Crystal,
Some of the theme elements were deprecated and others need to be rebuilt due to the Visual Composer update.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hi, I would like to install the demo data and pages, but could not find it, please help me? Thank you

Hi,
Thank you for purchasing!
The theme has a one-click install sample content to get you started. If you prefer to have the theme demo content please send us a private message (contact form on this page http://themeforest.net/user/pirenko )
Cheers!

Hi,

I would like to change the default bullet looks. Where can I adjust this?

With kind regards,

Gerben Hins

Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link for a quick help.
Cheers!

works with wp 4.6?

Yes, it does :)

Hi,

I want to remove the tags and date in posts. How can I do that with the Aria-theme?

With kinds regards,

Genben Hins gerben@goodstaff.nl

Hi,
Thank you for purchasing!
That depends on the blog page type that you are using.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

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