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after I’ve updated Aria there’s still a recommendation to install the “Envato toolkit”:
Envato toolkit – Useful to keep the theme updated – External Source – Recommended
I assumed that “Envato Toolkit” was in the meantime replaced by “Envato Market”-plugin (http://envato.github.io/wp-envato-market), wasn’t it?
Hi,Yes, that is correct. Thanks!
Hi Pirenko! You’ve helped me with this particular site before and we’re trying to move to a server with PHP7 on it. We’re getting this error regarding Visual Composer: WARNING | Possible use of ASP style opening tags detected. ASP style opening tags have been removed in PHP 7.0. Found: <%= form_element %>` IS this something you can help me with or do I need to contact VC? Thank you!
Hi,Thank you for purchasing!Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.Cheers!
We are using Visual Composer Version 5.0.1and the latest theme. We are trying to switch to PHP7 and getting that error when we run a compatibility test. I will send a private message, thank you!
last week i updated the them aria to the latest version. (Always on top of updates).
I noticed that the social icons of the social widget are no longer displayed. I cannot find the reason why this happened.
Can you please help me solving this issues?
The site is: mindmaster.nl and the social widget is located in the footer of each page.
Thanks in advance,
Hi,Thank you for purchasing!Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check on the admin area.
I bought the Aria theme and the plugin “WPBakery Visual Composer” is asking to be updated from version 5.0.1. to 5.1
Is there a way I can have it updated?
Hi,Thank you for purchasing!Visual Composer will be updated on the next theme version. There isn’t any security issue related with version 5.1 so there’s no need to update it right away.Please notice that if you buy the plugin separately and use a version that is different from the one that is included with the theme, we can’t ensure that it is compatible or provide any support.Thanks!
How can we export the theme options for backup?
Hi,Thank you for purchasing!You can’t do that using the admin area, but the options are stored on the database. If you want to know the variable ID and save it locally please send me a private message (contact form on this page https://themeforest.net/user/pirenko ).Cheers!
Is there a demo content file that I can use? I used the one-click install option, but it doesnt get me the full demo site?
Hope you can help!
Hi,Thank you for purchasing!The one-click install option generates only some sample pages. If you want to have all the demo content please send me a private message (contact form on this page https://themeforest.net/user/pirenko ).Cheers!
Cool, just did
I am french sorry for my english.
I buy your theme And I would like to change the thumbnail width of the portfolio, Here is the url (http://emilesabord.fr/les-compagnies/) for you to understand what I want to change. I have searched in documentation and in arial options, I have found nothing.
Thank you for your reply
Hi,Thank you for purchasing!When you are editing that page you have an options panel located under the page content. You can adjust the number of columns there.Cheers!
lately i received a lot of complaints from our customers that they cannot send me contact forms. I installed contact form 7 already years ago. one of the items on my contactforms is that before our customer can send it they need to check the rules en regulations. I noticed that within IE the checkbox does appear however for Microsoft Edge, Chome, Safari, it does not. only a line is displayed. so as a user of those browsers you are unable to check the checkbox.
Can you please help me to solve this as i am currently loosing business.
Many thanks in advance,
Hi,Thank you for purchasing!Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.Cheers!
I have a problem with aria theme header…
I used classic page with revolution slider, but there is a space between slider and menu… Why ?
the class is :
Should I change It in the theme option ? Or directly in css ?
Thanks a lot, regards
Hi,Thank you for purchasing!If you don’t want to have that space you should use the page template “Page – With Sections”. You can also add some custom CSS to the theme options to change that just like you suggested.If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
I’m working on your theme.
But I found a problem on mobiles devices…
On iphone when I turn the phone vertical to horizontal position there is a menu issue (more if I open the menu before turn)
The problem comes to “under_logo” class not applied from JS (when I refresh the page, it’s working…) etc…
I reset the theme, same problem…
It works on your aria demo page…
The site : https://www.mpi13.eu/
I’m going to try to re install your theme on a test website.
Thanks a lot
Hi,I just replied to your other comment. Thanks
I found the issues, It could help you.
The mobile menu working fine without top bar… The Problem comes when I active yes too Show small bar above the menu.
I have a problem, some visual composer items are disabled when Aria Framework is activated…
I need media grid etc… But it’s not available…
Is it possible to activate it ?
What should I change ?
Thanks a lot, Best Regards.
I found to acticate it, but It doesn’t work fine…. Impossible to enlarge image etc…
Hi,Thank you for reaching us!You need to make multiple changes to have those elements active. Activating them may bring trouble with other parts of the theme.If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Hey. Nice Theme. The one, I’ve searched for.
But it has a portfolio-bug. And I’ve an issue.
1. Portfolio Items
If I put a Image-URL in the “Image/Video 2”-Box, only the url as plain text appears on the site (btw: same in your demo). I’ve solved this. The code line for that is
But if the theme is used for an secure site, the line should be
I put a portfolio-row via visual composer on a page. it works fine, but i would like to show the entrys in random order. Actually, I’m able to change this in the code for template_portfolio_titled.php etc., but where is the template for this vc-element? It’s not in the vc_templates folder.
Thanks for help.
Hi, Thanks for purchasing! I’ll check number one on the next theme update. About number two: please send me a private message and I will help you with that. Cheers!
I am getting a strange bit of code appearing together with the ‘expand’ icon when I mouse over my portfolio grid images. I can see the standard icon, but am also seeing part of a closing tag ”> just above the icon. I can’t figure out how to get it to not show. Any ideas?
Hi,Thank you for purchasing!Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.Please consider also renewing support, because it has expired. Cheers!
I have use the licence for my site in development (dev.coachingbyvalentin.com) and now I would like to use it for my site in production www.coachingbyvalentin.com.
Is it possible ? and how to do it ?
Thank you for your answer
Hi Pierre,Thank you for purchasing!I just adjusted the license URL. Let me know if you still need help.Cheers!
thanks but I have now another problem.
When I try to activate the licence on www.coachingbyvalentin.com, I get this message : Error! This license is already registered on coachingbyvalentin.com
Could you please activate it on the main domain www ?
Thank you for your help
Ok, done.If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
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