No more support and the template is no longer working with latest WordPress.
38 Reviews
I absolutely adored this theme, its ability to work with Visual Composer seamlessly but the company has completely dropped support on the item, stopped updates. I had this theme for maybe a year before it all started falling apart. I will likely have to purchase another theme and rebuild my portfolio site from the ground up.
If this was purchased for a client, I would be livid.
Please give this theme the much needed update it deserves so I can update my rating to give you the stars your work deserves.
bugs and terrible support ...
Author response
Hi there,
Sorry for the delay in answering. Our company had difficulty and have just overcome it. Please contact us via email info@themestudio.net. We will help you to solve your issue as soon as possible.
You also can go to https://www.themestudio.net/ and contact us via our Live Chat. Our working times are on:
- Mon-Fri 8AM-5.30PM UTC +7h
- Sat 8AM-12AM UTC+7h
Once again, please accept our apology. Thanks for your understanding.
Best regards,
Theme Studio - Support Team
Customer support as been non-existent over the past couple of months. Many of us that have purchased the theme cannot even update our website because Visual Composer isn't working. The theme's developer provided an update that still doesn't work and then just disappeared. Many issues have just gone unresolved and the developer has not stepped in to answer questions or offer a resolution.
Author response
Hi there,
Sorry for the delay in answering. Our company had difficulty and have just overcome it. Please contact us via email info@themestudio.net. We will help you to solve your issue as soon as possible.
You also can go to https://www.themestudio.net/ and contact us via our Live Chat. Our working times are on:
- Mon-Fri 8AM-5.30PM UTC +7h
- Sat 8AM-12AM UTC+7h
Once again, please accept our apology. Thanks for your understanding.
Best regards,
Theme Studio - Support Team
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