Hi there,

Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.

Thanks.

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I found the solution. Something happen by itself. But now all the buttons disapear and Slider Revolution doesnt work on mobiles!

HI there,

Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.

Thanks.

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Hi there,

After you purchase the theme and install it, you should import the content in order to get all the content you saw on our live demo. Then you will be able to adjust it to your needs (change media, texts, etc.)

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hello,

Once you import our demo content you will get all the pages and settings which you can adjust to your needs. After that just navigate to Settings > Reading and set your page of choice as your homepage (please see screenshot).

In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hello,

As we do not have enough information in order to help you we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code in the email, and one of our support agents will check this and gladly help you.

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Hello,

Thank you for reaching us!

We recommend using PHP 7.4. The compatibility with PHP 8 will be added in the future updates.

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Thank you!

You’re welcome!

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Hi there,

Thanks fr writing in!

Please try to add this CSS to Appearance > Customize > Additional CSS

@media only screen and (max-width: 1024px){
.carousel .carousel-inner .item .qodef-image img {
      display: block !important;
      width: 100%;
      height: auto;
      webkit-background-attachment: scroll;
      background-attachment: scroll;
      overflow: scroll;
      background-size:cover;
  }
.qodef-slider-elements-holder-frame {
      top: 50% !important;
      transform: translate(-50%, 50%) !important;
  }
  .carousel .carousel-inner .item .qodef-slider-elements-container .qodef-slide-element.qodef-slide-element-text-extra-large{
      font-size: 30px !important;
      line-height: 24px !important;
  }
}

.carousel.qodef-full-screen{
    height: 220px;

}

We hope this helped and if you need any further assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please note that we didn’t include compatibility for the latest WordPress version yet and we are working hard on adding it.

You can try using Classic Widgets plugin as a temporary solution if you are having some issues on the latest WordPress version.Please note that our developers are constantly working on updates for all our themes.

Thank you for your patience and understanding.

Regarding any question you have, please contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further.

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Thank you! I will do that

Hi there,

You’re welcome!

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Hello,

Please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

Thank you.

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Hi there,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.

  Support    Select Portfolio part of   Qode Interactive

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Hi there,

Thanks for writing in! Please check this article that can help you here.

We hope this helped and if you have any additional questions please submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please try to add this code to Appearance > Customize > Additional CSS

@media screen and (max-width: 1360px) and (min-width: 1200px) {
        .qodef-main-menu ul li a{
             font-size: 14px !important;
        }
        .qodef-main-menu>ul>li>a span.item_inner{
               padding: 0 14px;
        }
}

We hope this helped and if you have any additional questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hello there,

Thank you for reaching us!

We haven’t tested our theme with WP 5.8 yet. Our dev team is working hard at the moment on updating all our themes. We don’t have any ETA when this update will come out, however, you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

If you have any additional questions please let us know.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there, thanks for responding. I’ve opened a ticket and would appreciate your assistance as quickly as possible.

Hi there,

Thanks, our team will answer as soon as possible. You can always provide us with your request ID so we can check.

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Hi there,

It looks like our theme would be a good fit for your website

If you choose to buy it, the price is a one-time payment, and your license never expires. You will also get 6 months of free support with us. You can use your theme on only one website.

Let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! Version 2.5 is compatible and you can read more about PHP resources recommendations.

Do let us know if you have any additional question.

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Hi there,

Our theme is compatible with the latest version of WordPress. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-Them

Regarding WooCommerce, the last version tested with our theme is 4.6.1. You can try using a newer version to see if everything works fine, but if it doesn’t, we suggest to keep using version 4.6.1 until we release an update.

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Thanks a lot!

You’re welcome

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Hi there,

Please send us a mail and include your purchase code and one of our agents will investigate.

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Hi there,

Thank you for writing in. You can check out our cosmetics themes on this link: https://qodeinteractive.com/theme-tag/cosmetics-wordpress-themes/ We don’t provide installation and content creating services. You can see our guide on how to install a theme: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002604097-How-To-Install-A-Theme-Via-WordPress- Should you encounter any issues or have any questions about how a theme feature works, you can always submit a ticket and get in touch with our support team. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

All our themes are coded by the latest WordPress standards. They are completely SEO friendly (come with built in SEO fields). Our built-in SEO is a basic search engine optimization to get you going. However, if you want to go more in depth, especially in regards to social sharing etc. we recommend using an SEO plugin. For example – Yoast. This plugin will in no way cause conflicts with the existing SEO fields, but override them.

Let us know if you have any additional question.

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Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hi there,

Unfortunately, there is no option for this. Achieving this would require changes in template files, which is not included in item support, sorry about that.

https://themeforest.net/page/item_support_policy#whats-not-included-item-support

In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - https://studio.envato.com/

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