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Discussion on Arlo | Portfolio WordPress Theme

Discussion on Arlo | Portfolio WordPress Theme

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198 comments found.

hi!

Is it possible to change the header in the mobile version? The style, layout or font?? To have it in the center?

If not: Is it possible to disable the header in the mobile and i make my own one?

Best regards

Thank you! :)

Sorry anoother question! How can i make the header in the mobile version “none light” like the header in the desktop version? It should be integrated in the picture.

Thank you very much!

Please send us your website url. We’ll check it out and back to you.

Best regards

hello, the elementor free version is enough or you need the paid version

f_support

f_support Author Team

Hi.

Thank you for your interest.

Free version of Elementor is enough to use all the theme’s features.

Best Regards

Hello, I have emailed today please let us know of a fix. Cheers

f_support

f_support Author Team

Hi.

Sure. Just a moment.

Best Regards

Hey there,

I’m still expecting a reply for the email I sent you guys.

Replied. Please check your mail

phyner Purchased

Hi, I can’t upload my logo in svg format. I can upload it to files but it won’t show on the website at all.

phyner Purchased

I also have 2 other issues besides the /svg logo

- the submenu appears really far from the menu link, over on the other edge of the screen, which makes no sense. can you please tell me how to make it pop out from under or right next to the menu link when clicked?

- how can I install custom fonts so that I can change the fonts for the header section?

thanks

f_support

f_support Author Team

Regarding SVG logo issue: add below code to Theme Options -> Custom CSS:

.arlo_fn_mobilemenu_wrap .menu_logo a img, .fn_logo img{width: 300px;}

Regarding your next questions. I can’t support you if you got Arlo from Elements.

Best Regards

phyner Purchased

hi,

I’m considering purchasing the theme, which is why I’m asking if this glitch can be fixed? The drop down menu should appear right next to or under the menu link when clicked – is this something that can be fixed?

And I have a font that goes with my branding which I will need to use in the header/footer area. Is it possible to add my custom fonts into the theme?

thanks

phyner Purchased

The svg logo won’t show on mobile. please look into it.

f_support

f_support Author Team

Hi.

Please upload the logo again.

Best Regards

Is it possible to translate The website in another language or I have to do it manually?

f_support

f_support Author Team

Hi.

Thank you for your interest.

If you want to use the theme in another language you can translate the theme with poedit.

If you want to use the theme in 2 or more languages you can use WPML for that. The theme is compatible with WPML.

p.s. visit our website to get Free items and more: https://frenify.com/

Best Regards

Hey. So I purchased this theme thinking that the ease of use for building the site would carry over into the portfolio item aspect. turns out there’s no builder for that. Am I missing something?

When I go into a portfolio item, the interface looks very wonky. And when I copy and paste and existing one for testing…it doesn’t turn out looking the same. Also, anything new I create doesn’t show up (and, yes, a category is applied).

Documentation doesn’t cover this aspect.

Replied via mail. Please check that

Can’t use the theme , when I activate the Arlo core plugin, I have an error message showing that there is an issue with my website

Replied via mail. Please check that

Hi I have sent numerous emails in regards to a blog meta question and no replies for about a month or so. I sent a message today on the same email tread, can you let me know how we fix this pressing problem. Thanks

Cheers, replied via mail. A few questions to be answered urgently. Thanks

Hi there, any news on my last email please. Cheers

Replied via mail

Hi frenify I purchased this theme for the portfolio design, but it’s not useful at all, since I can’t edit existing portfolio items nor duplicate them without breaking the design.

I have previously reached out to your e-mail support who said it was “fixed”. It is not however, and I am not getting a response.

I’d like to request a refund.

Replied via mail. Please check that

Hi, I have purchased this theme a long time ago and I am only installing it now. I was trying to install “the interactive 2” and is all blank I can’t find any of the portfolio. Do this theme comes with the porfolio ? Thank you in advance

Hello there,

1. Please update your theme to the latest version 4.2 2. Read our online documentation for how to import demo

Best Regards,
Frenify Team

Hello, I sent you a message yesterday I downloaded the theme again, and installed the theme again but the porfolio images are stil not showed. Is it normal? This the is it supposed to be empty of images? Thank you in advance

Hi.

Any URL to your website?

Best Regards

https://naforearti.com/ wanted to send you also a screenshot but i cant here

Hello,

Please send us your dashboard credentials. We’ll check it out and back to you. Send to this mail: frenifyteam@gmail.com

Best Regards,
Frenify Team

I am very dissatisfied with this theme and the lack of support. We’ve had several exchanges over e-mail, the latest one being a request for a refund. I am still waiting for a reply.

Hi, how can I change the original name of theme “Arlo” to something customized? I have tried various ways but I am faced with lots of problems… Please advise

I solved the problem on my own an hour later…

Hi.

Thank you for purchasing our theme.

Glad to hear it.

Best Regards

Hi! I am trying to position my Logo in the center of each page, included with the other menu items… I have tried several things but nothing worked. I cannot see an option for changing the Logo position in the Customize section either. Please advise.

Update: I have figured out how to move the Arlo logo into the center but when I try to replace it with my own logo, it goes back to the left.

f_support

f_support Author Team

Hi.

Thank you for purchasing our theme.

Please go to Dashboard -> Arlo -> Theme Options -> Logos and upload your logo to change it.

Best Regards

I have just been notified that a new update is available for download for this theme. How do I update the theme without losing my customizations?

f_support

f_support Author Team

Hi.

Yes, please read here: https://arlo.frenify.net/doc/#arlo_faq_1

Best Regards

So I’ve tried installing the template and load the demo data for the ‘Personal – Albert Walkers’ demo, but the site is not looking anything like it. The menu looks the same, but the front page is almost empty. The rest of the site is also not looking anything alike.

I’ve followed the instructions exactly as mentioned. Is this a bug or did I do something wrong?

I’ve sent an email two days ago, but am still waiting for a reply.

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