110 comments found.
outdated woocommerce files in the theme. Can you fix this?
arredo/woocommerce/content-product.php, arredo/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.2.0, arredo/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1, arredo/woocommerce/single-product/related.php
Hello,
Please try the suggestions from this article – What To Do If You Get The Outdated Files WooCommerce Message.
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Hi we buy Arredo theme i want to ask question transition not working on mobile view. can anyone help me about this
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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Hi I have arredo theme when I install elementor Plugin then click in website not working. I think elementor conflict with theme. can you guide me about this issue how can i solve this issue.
Hi,
Demo content of the theme is built with WPBakery page builder which is included as bundled plugin with the theme. The theme is not compatible with Elementor unfortunately.
If you need any assistance on how to use the theme you should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hi I need help related Arredo theme. Menu not showing on categories Pages. I think menu breaking in somewhere.
Hi there,
Please, since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
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Hi, once i purchase the template Arredo – Clean Furniture Store, is it possible to require the psd file? thank you
Hi there,
Please take a look at the following article: General Info On PSD Files
Do let us know if you have additional questions.
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i am trying to update theme from 1.2 version to 1.5 version how can i update to the latest version ?
Hello,
Thank you for reaching us!
If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
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Does your theme allow to add background image for title area for product category
Hi there,
Product category pages are archive pages, you can read more about them in the following article, so this means that theme options are applied to these pages.
You can for example, set up title background image for pages on your site under theme options. Options set up for your shop page (one that you set under WooCommerce > Settings > Products) will be applied to all your shop pages, for example category or single product pages. However, such an option to add different background image for product categories, unfortunately doesn’t exist within our theme.
In the following link you can also check out theme documentation and check option for title background image under Arredo Options > Title -> Arredo Documentation
You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.
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Hello. Just installed your theme, imported demo content and on top I got a lot of errors:
d ArredoSelectWelcomePage::__sleep() must have public visibility in /home/mydomain/domains/mydomain/public_html/wp-content/themes/arredo/framework/lib/qodef.welcome.page.php on line 37
Warning: The magic method ArredoSelectWelcomePage::__wakeup() must have public visibility in /home/mydomain/domains/mydomain/public_html/wp-content/themes/arredo/framework/lib/qodef.welcome.page.php on line 43
Warning: The magic method Arredo\Modules\Header\Lib\HeaderFactory::__wakeup() must have public visibility in /home/mydomain/domains/mydomain/public_html/wp-content/themes/arredo/framework/modules/header/lib/header-factory.php on line 38
Warning: The magic method ArredoCore\Lib\ShortcodeLoader::__wakeup() must have public visibility in /home/mydomain/domains/mydomain/public_html/wp-content/plugins/arredo-core/lib/shortcode-loader.php on line 28
Warning: The magic method ArredoTwitter\Lib\ShortcodeLoader::__wakeup() must have public visibility in /home/mydomain/domains/mydomain/public_html/wp-content/plugins/arredo-twitter-feed/lib/shortcode-loader.php on line 26
Can you help me to fix before I start working with your theme?
Hi there,
Thank you for reaching us!
As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
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Hello, I’m trying to get Last Update from 1 September 21 but without success. Just able to download Version 1.5 from October 13th, 2020
Hello,
Thank you for reaching us!
This update was for adding the GPL license (please see screenshot).
You should know that you can always turn to our support team and you are more than welcome to submit a request to our Help Center and our support team will be happy to help.
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Because Images Behavior on theme stooped working with new WordPress and Woo.
Hello,
We didn’t include the compatibility with WordPress 5.8 just yet and we are working on adding compatibility for that version as well. It would be best to wait until we release an official update.
If you need additional help with this, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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WordPress 5.6.x that your theme is still not supported was released on December 8, 2020, almost ten months have passed. And last Woocomerce 5.7.x is the same. Any expected date for theme update release?
Hello,
We can’t tell exactly when the update is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.
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Hello I am getting error on widgets.php page inside admin panel, Can you please help, it is due to (arredo-core) plugin, Please let me know how to get red of that, I turn off all plugins and then test Fatal error: is still there, it only goes when I turn off the arredo-core plugin. Here is the error. Fatal error: Uncaught Error: Call to a member function get_cart() on null in /home/customer/www/kabinetus.com/public_html/wp-content/themes/arredo/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php:47 Stack trace: #0 /home/customer/www/kabinetus.com/public_html/wp-includes/class-wp-widget.php(393): ArredoSelectWoocommerceDropdownCart->widget(Array, Array) #1 /home/customer/www/kabinetus.com/public_html/wp-includes/widgets.php(1977): WP_Widget->display_callback(Array, Array) #2 /home/customer/www/kabinetus.com/public_html/wp-includes/rest-api/endpoints/class-wp-rest-widgets-controller.php(630): wp_render_widget(‘qodef_woocommer…’, ‘qodef-header-wi…’) #3 /home/customer/www/kabinetus.com/public_html/wp-includes/rest-api/endpoints/class-wp-rest-widgets-controller.php(122): WP_REST_Widgets_Controller->prepare_item_for_response(Array, Object(WP_REST_Request)) #4 /home/customer/www/kabinetus.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(1140): WP_REST_Widgets_Control in /home/customer/www/kabinetus.com/public_html/wp-content/themes/arredo/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php on line 47
I did update the theme and plugin to the latest one it still not working. Please help.
Hello,
Thank you for reaching us!
Regarding the issues you have with widgets, please understand that we didn’t include compatibility with the latest version of WordPress just yet and we are working on adding compatibility for that version as well. By then install and activate Classic Widgets plugin.
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Hi, My Support is expired but I have an issue with the star ratings when adding a review. I have been struggling to fix this for the past few days.
Anytime, you rate a product (1-5 stars), you cannot change that to lower stars. You have to click on the empty area below the stars, it must be on the stars not below. This happens when you want to add a review.
Here is the link to the website: https://littlemuseo.com/product/willa-premium-soy-candle/#reviews Same issue in the demo of Arredo theme: https://arredo.qodeinteractive.com/product/blue-light/#reviews
Please let me know if you need anything.
Hello there,
Please contact us through this email, include your purchase code in the email, and our support agents will check this and assist you further.
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hello, I am trying to add a forth level to my dropdown menu and for some reason i can only see it in the mobile version, is there a setting for it that I am missing? Thanks!
Hi there,
Such an option, unfortunately, does not exist within the theme. Theme supports three levels of menu.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.
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ALL of the Arredo Portfolios are now showing as 404. The portfolios exist, the urls are correct, but both a preview and a live view give 404 errors. Even the ones that came with the template are 404. Can you guys release an update to fix this?!?
Hi there,
Thank you for reaching us!
This is most likely due to the permalink structure. Please navigate to Settings > Permalinks, choose “Post name” and click on Save Changes (please see screenshot).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.
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The settings were correct, but changing them to the plain/default and then re-setting them to “post name” and saving twice worked. Thanks!
Hi,
You’re welcome, we are glad that this is resolved now. It is important that you click on Save Changes so new .htaccess file can be generated.
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Is this theme compatible with WordPress 5.7.x? How many products could be added so it does not loose its efficiency in webshop? Is it fully functional now, were problems with duplicating menu fixed? May I test it before I pay, to be sure it is working well?
Hi there,
Our theme is compatible with the latest version of WordPress. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-ThemThe menu can get duplicated if you have too many menu items, but this can be corrected with a simple css snippet. The more products or content you have, the more power you will need on your server to handle them, the theme itself is optimized for a lot of content. Unfortunately, we don’t offer trial periods or testing before purchase.
Let us know if you have any additional questions.
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salut es ce que votre théme est compatible avec elementor
Hi,
Thank you for taking interest in our theme.
Demo content of the Arredo theme is built using the WPBakery Page Builder, so unfortunately it cannot be edited using the Elementor.
Thank you for understanding!
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Hi there,
Thanks for taking an interest! Our Arredo theme does come with WPBakery which is more than enough to achieve anything you do see on our website demo and it is not Elementor supported unfortunately.
Thanks for understanding and let us know if you have any additional questions.
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Hello, I add filters to my website….i want to move them above the products….if i renew my support, can you tell me how i can do it?
Hi there,
Could you please explain a little better what you are trying to achieve? Thanks.
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does importing demo delete what i already have?
Hi there,
Thanks for taking an interest! First of all, we do recommend all to import the demo on a clean installation. You can for sure import it over your existing content, however then we would recommend you to always make a backup of your existing content as it might happen that your content will get overwritten sometimes.
Also as our demo content is made with page builder we cannot guaranty that your previous content is made with the same builder, so you will probably have to adjust your existing content to suit our themes demo content.’
We hope this helped and let us know if you have any additional questions.
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Hi,
Before purchase the theme i have some question,
1. Can i use the header of https://arredo.qodeinteractive.com/cascading-products/ but move the cart icon to right hand side together with the search icon?
2. Can i add the login icon at the same area of search icon?
Thanks
The login icon same like this site:
https://nille.qodeinteractive.com/shop-metro/Hi there,
Thanks for taking an interest!
1. You can move the cart and search to the right header widget area for sure.
2. Arredo theme does not have a membership plugin, however you can use the WooCommerce user dash and add it as a link to your header widget area. http://arredo.qodeinteractive.com/my-account
Do let us know if you have any additional questions.
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Hello, i have 2 questions please…. 1) how can i appear the product price in the search results? 2) The Menu in mobile, how can customize it in order to be in whole page?
Thanks in advance
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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ok, i have some issues i hope you can help me : 1 – after I customized the CSS files (module, style_dynamic, style_dynamic-responsive ) , return to default again, why? 2 – the mini icons doesn’t appear well on some PCs . 3 – i can’t thange the navigation option in Slider Reveloution.
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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hi, how can i display video in featured image for any product?
Hi there,
Unfortunately, there is no way to display a video instead of the featured image. You can try finding a plugin to help you achieve this, but we can’t guarantee it will work.
If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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I got these message how do i update theme my current version is 1.2
“your theme (Arredo) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
Hi there,
Please see this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002243857-What-To-Do-If-You-Get-The-Outdated-Files-WooCommerce-MessageWe are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out.
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