28 comments found.
Hello, I’m interested in this theme, but i would like to know if I can add an audio/video module to the portfolio without any problem? Thanks
Hi lezgraphic,
unfortunately, the portfolio cannot use video and audio 
cheers
they dont give the support, dont aswer the tickets os email, dont buy this…
Hi squalmg
sorry, our support agent has tried, but our agent cannot login to your site to check the issue, please send us another chat support again, and also login access so that our team can check issues directly
cheers
it doesnt work right…looks like missing lots of stuffs
Hi amparchitekci,
Could you please ask our support via this link: https://themeforest.net/item/arsitek-a-modern-theme-for-architects-and-interior-designers/20450235/supportOur support agent will help you with your question.
cheer
think your demo site is hacked, might want to fix that.
Hi, Thanks for let us know about it.
We will check about it.
Cheers
Hi, The changelogs date from May 2019. Is the theme compatible with the latest version of WP and are the extensions up to date? Thank you
Hi,
It should still work well. If You need a support, just let us know.
Cheers
Hi there, I’m interested in buying this theme. I have two concerns:
1. Can you provide some admin access: I would like to see the theme options and play with them. The most important one for me is whether I can tick some “Fixed header” box so it won’t hide when I scroll. 2. I’ve noticed an unexpected screen jumping when scrolling an internal page. See https://youtu.be/TBznKt1ZSLU . This is kind of dealbreaker for me. Can you provide a fix for it. I’m using Google Chrome on MacBook Pro 2019, OSX Catalina.
Hi,
I’m sorry but we can’t give You admin access. You can check about our admin in he documentation.
Thanks for letting us know about it. we will check it make a fix.
Cheers
Hi, seems switching to PHP7.1 caused the Arsitek Extra plugin to stop working. Do you maybe have a fix for this?
Yes we have, contact support ticket through this link : https://themeforest.net/item/arsitek-a-modern-theme-for-architects-and-interior-designers/20450235/support
On Demo 3, I can’t access Mobile Menu. I want to buy this theme. Thanks
Hai there,
We checked it and actually there is nothing problem with the mobile menu.
Cheers
is you demo intro a part of the theme that we can recreate? http://www.themesawesome.com/arsitek-demo/ ? I like the 3 split demo choices
Hai there,
Really sorry, this demo not included inside the theme since this is our landing HTML demo.
Cheers
Guys I am having the same issue, cannot edit the home page, keeps saying “Record Not Found” please help I am trying to make a deadline!
I have also submitted a support ticket, can you please just post the answer here as it appears many ppl are getting the same problem
please email me here: nate@apptrepreneur.com.au
Hai there,
We just make sure that you still active, we sent a reply for your support nate@apptrepreneur.com.au at 11 March.
Thanks and Cheers
I imported the demo 3. Other pages are working fine. But home page is not loading.
Hai there,
Please sent us a support ticket through the support tab.
Thanks and Cheers
I have tried to import demo 2, however it looks terrible and nothing like the original demo 2. I am not sure what I have done wrong some insight would be great thanks.
Hai there,
We glad to help you. Would you please sent us your site url via support tab?
Thanks and Cheers
Hi there,
how can I add new custom fields using ACF Pro? It’s pre-packaged in your theme, I installed and activated it but I can’t see it in the admin menu…
Best, Oliver
Hai there,
ACF Pro is not supposed installed to user to create new fields. It’s required because this theme use custom fields that we created.
Cheers
Looks like others have had the same problem as I am having. After several rounds of editing, the homepage now is just a white screen when I try to edit.
Hai there,
We replied your ticket.
Cheers
I have the same issue as a previous person.
I’m getting this when I’m trying to edit the imported demo 2 of the homepage. Other pages work fine but the homepage is just showing as a white screen.
Hai,
Replied to your ticket, please check your mail.
Cheers
Nice work, congrats! GLWS
Thanks
Duplicate Widget Remove Widget Record not found
I’m getting this when I’m trying to edit the imported v3 homepage. Other pages work fine but the homepage is just showing as a white screen.
Hai there,
I was replied your support ticket. Please check your mail.
Cheers
Congratulations! Great Work, Good Luck With Sale
Thanks
Congratulations!
Amazing Work, Good Luck With Sale 
Thanks
GLWS
Thanks
