125 comments found.
Is this theme still maintained ? I think it need an updated now !
Hello, I bought the Artcore theme on May 8th. Is this Artcore theme compatible with the current WordPress version 5.2?
many Greetings Dana Boldt (schablone19)
so I purchased this theme a while back and I don’t need any support but my plug in WP builder has disappeared and I cant edit any of my pages…. Im sure its because the switch from Visual Composer to WP page builder so How do I fix this problem…. ? please help I don’t need in-depth help just tell me what I n need to do to fix the problem with your theme? do I need two update that plugin from y’all or am I on my own since my support ran out even though I never used it once…
please help
so after reading that the plugin “free Aqua Page Builder plugin” is what is not working not WP builder so can you please tell me why your plug-in is not working for me anymore? lease help!!!!
I have also installed a new version of the Wordpress for a DEV test with your theme and after installing everything you require the theme DOES NOT SHOW ANY PAGE EDITOR AT ALL….? why is this theme not working at all? please help
how to changes the colors theme?
Hi,
Go to Appearance -> Customize -> General -> Colors and use colorpicker for accent color and hover colors.
Thank you
how do i change the primary theme colour
is it possible to use ARTCORE with Wordpress 5.xx? I would like to update as soon as possible and await your positive reply 
Thanks!
how do i change the theme colours?
still waiting for a reply on how i can change the default theme colour from orange to my colour.
Hello Author, I am having a problem theme – the revolution slider – please fix why this plugin not activated? I want to provide screen shot.
Please see error for installation ( revolution slider ) please advise solution. thank you kindly.
Fatal error: Uncaught Error: [] operator not supported for strings in /homepages/4/d551461156/htdocs/clickandbuilds/dielutsa/wp-content/plugins/revslider/includes/framework/base-admin.class.php:69 Stack trace: #0 /homepages/4/d551461156/htdocs/clickandbuilds/dielutsa/wp-content/plugins/revslider/admin/revslider-admin.class.php(424): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /homepages/4/d551461156/htdocs/clickandbuilds/dielutsa/wp-content/plugins/revslider/admin/revslider-admin.class.php(72): RevSliderAdmin->addSliderMetaBox() #2 /homepages/4/d551461156/htdocs/clickandbuilds/dielutsa/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /homepages/4/d551461156/htdocs/clickandbuilds/dielutsa/wp-content/plugins/revslider/revslider.php(150): RevSliderAdmin->__construct(’/homepages/4/d5…’) #4 /homepages/4/d551461156/htdocs/clickandbuilds/dielutsa/wp-admin/includes/plugin.php(555): include_once(’/homepages/4/d5…’) #5 /homepages/4/d551461156/htdocs/clickan in /homepages/4/d551461156/htdocs/clickandbuilds/dielutsa/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 69
Hello,
Sorry for the waiting here. Have you contacted our support forum at: https://codebean.ticksy.com/? Please, let us know, so we can solve your issue.
Hello. Is there a boxed layout version of your template? I don’t want full width, particularly rev slider. Thanks.
Hello,
Sorry for the waiting here. As we don’t have this feature currently, the only way to achieve that is with a custom code editing, something really easy if you have a bit of html/css knowledge. Please, let us know.
Hi! There’re a problem with Google Maps…?
How can I do to correct that?
https://licenciadeapertura-ingeniomadrid.com/contacto/Hello,
Sorry for the huge delay here. Which issues do you have in your Google Map? In most cases the issue comes from a quota limit, Google changed some aspects of their API, you have a quota limit now, when it is exceeded the map stop working. In any case, sorry for the delayed reply. Have a nice day.
I purchased this theme a while back and now Its telling me this>>>
Error! you need to install or activate the WPBakery Page Builder for WordPress (formerly Visual Composer) plugin to run “Essential WPBakery Page Builder (formerly Visual Composer) Addons” plugin.
why do I need to buy another plug in now in order to edit any pages?
It will not let me activate the plugin that was already active for a year???
Essential WPBakery Page Builder
Hello,
Thank you for getting in touch. Artcore doesn’t require the WPBakery Page Builder to run as we don’t rely on it. The content is all powered by the free Aqua Page Builder plugin. If you are trying to use the WPBakery by your own then you need to acquire your personal license. Hope it helps, have a nice day.
so is the free Aqua Page Builder plugin… because I cant see any editor at all…. need help!!!! please!!!!! all I see on my pages is a template ID thats it???
Hey there, since yesterday I got this error with Revolution Slider :
Vimeo Froogaloop Api Could not be loaded ! Please Check and Renew SSL Certificate !
the .js got a 504 error.
Its with a Vimeo video on a slide.
How can I fix this ?
Hello,
Thank you for your purchase. Can you please open up a ticket in our support forum at: https://codebean.ticksy.com/? We’ll be more than glad in helping you to solve your issues. Have a nice day.
I just installed this theme and am getting the following error message on these plug-ins: Aqua Page Builder, Artcore Add Ons, and Revolution Slider.
An error occurred while installing Aqua Page Builder: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
Please advise.
Hello,
Sorry for the bit of delay here, we have moved our support system to a better platform, please open up a ticket at: https://codebean.ticksy.com/. Have a nice day.
Hey there, superb theme.
Do you plan to change the old and not updated Aqua Page builder by something new and fresh ? Like Page Builder by SiteOrigin
Cause Aqua Page Builder is not updated and cant do everything I want with it.
Thanks in advance !
Hello,
Thank you for your purchase. We plan to release an updated with a modern buinder as a replacement to the Aqua Page Builder, however we don’t have an estimated time right now. Thank you for your understanding, have a nice day.
My issue from above is still not resolved. It has been two weeks since I initially posted on the support forum. What do I need to do to get this issue resolved?
Thank you for your patience while waiting. When we have to make some patch online or replace some files we need extra time due the queue in our support, in any case your issue is now solved, please check it up and let me know. Have a nice day.
When I go to Appearance > Customize > General > Colors and click on Accent Color or Accent Hover Color – https://puu.sh/z9kev/77bead735f.png nothing happens. I assume a color picker is supposed to show up. I see no javascript errors in the console. Any thoughts would be much appreciated. I have the theme installed and am using the included child theme.
I have posted a support ticket, but haven’t received a reply there.
Hello Patrick,
Your ticket is now replied. Please check it up. Have a nice day.
I have posted another reply in the support system, but It has now been 3 days and I still haven’t heard back. Thanks for your assistance.
Thank you for your patience while waiting. When we have to make some patch online or replace some files we need extra time due the queue in our support, in any case your issue is now solved, please check it up and let me know. Have a nice day.
Great simple and clean site. Easy to use and the support was excellent.
Thank you for your kind words. Have a nice day.
I’m planing to buy theme but one question. In Project page every project got only 3 pictures. Is it possible to use more then 3 pictures maybe 6 or 10?
http://themes.esmeth.com/artcore/project/wooden-furniture/Have you got an example of it?
Hi there,
Thank you for your interest in our theme, yeah it is possible to use more than three images, actually there are no limits for the image counts for the single project page. The demo shows only three images to match the html version of the theme. Hope it clarifies, have a nice day.
Hello I am trying to get help from your support team but your website is not working.. Please tell me why my mobile menu is not visible. There is no mention of mobile menu configuration in your documentation either. Our website is https://iconrestoration.com
Hello there,
Our server is down, we are working to bring everyting back. While, you can get in touch with us by email regarding support. Thank you for your understand. Have a nice day.
Hello, how can I change the size of the logo without affecting the header area?
Hello,
Sorry for the bit of delay in replying you here. In your WordPress Dashboard > Appearance > Customize you are able to change logo width easily. Please try it and let me know if it helps. Have a nice day.
