242 comments found.
Hi, when will be update for theme?
There are updates for artemis-swp/woocommerce/cart/cart.php version 7.0.1. Kernel version – 7.4.0,
There are updates for artemis-swp/woocommerce/global/quantity-input.php version 7.2.0. Kernel version – 7.4.0,
Hi, a new theme update will pre available in a couple of days. Thanks for your patience!
Hey SmartWPress,
the icon of my cart on the site is blinking question marks and callsigns… What can I do about that?
Have a look here: https://www.woif.at
Thanks, Michael
Hi, it looks that one of your plugins is changing the icon into a svg. Can you please check that? Anyway, you have a great looking website, congrats!
Oh great, that helped, thanks. 
No problem, did you manage to fix it?
Yes.
ok, thank you!
Hi, because we also organise events in addition to running our shop, I was wondering if the event section of the Luciel theme could also be used in Artemis. Would be great. Thanks
While you can install lucille music core plugin with Artemis theme, and keep your events, the theme itself will not display the events properly. The rendering part for the events, with all the custom event fields is handled by Lucille theme.
I was wondering, can you create the single product page using Elementor, like simply if you have the elementor pro, you create a single product page template and use that instead of the default ones? I need to know if I can add a shortcode and I am not sure how to do this without editing this page using elementor, if you have any tutorial or docs of how this can be done please show me those, I dont need help implementing it just need to know if its possible and if its the same as if you create a single product page template and use it instead of the default one with other themes?
Hi, using the free version of Elementor, you can edit the single product content and add a custom content, like we did in this product: https://artemis.smartwpress.com/demo2/product/black-ambassador-watch/ All the content that starts with “Elementor Description” title is added by Elementor. You can do this for each single product. If you want to define generic templates for single product pages and assign them to be used for all the single product pages, you need to use Elementor pro functionality.
In my case I need to add a shortcode of something I am going to add as a function so I think Elementor pro is a must. I tested it out however can you tell me which widget displays your themes breadcrumb design because the woocommerce one is not the same. Most of the other elements I use look the same as your themes so I should be good and there but another weird thing is the add to cart widget looks the same as your except it does not separate the quantity and the button it leaves them together in 1 row, so 2 solutions needed:
1. How to display your breadcrumb widget instead of the woocommerce one 2. How to fix the add to cart button not displaying the same as your themes style where the quantity and the button are both on a separate row but in my case they are shown in 1 row next to each other.
Thanks for replying so fast.
Hi, feel free to use the contact form on my profile.
- Does the theme supports multi languages, in pages and in product description also?
- Is the theme compatible with Web Content Accessibility Guidelines, at least WCAG 2.0 level AA?
I was referring to the Artemis Theme
Hi and thank you for being interested in Artemis theme! Regarding your questions: 1. Yes, the theme is compatible with the popular multilingual plugins (WPML and Polylang) 2. Unfortunately, the theme was not developed to comply with WCAG standard, so at this moment I cannot tell more details about this.
your demo page has some issues
Thanks for notice! We will fix it in a couple of minutes.
PRE-SALE QESTION:
1. I would like to know if sizes can be added to garments, with different prices depending on size, and if the customer can select the size when adding to the shopping cart.
2. A floating shopping cart can be added as shown in the following template: https://www.radiustheme.com/demo/wordpress/themes/metro/. When the user clicks on the cart it simply opens a sidebar on the right side of the website.
Hi and thank you for being interested in Artemis theme! Regarding your questions: 1. This is a standard functionality for WooCommerce, so you don’t need a theme related feature to achieve this. Please read more about variable products in WooCommerce: https://woocommerce.com/document/variable-product/ 2. This functionality is not implemented at this moment. While I can prepare it for one of the next theme updates, I cannot specify an exact delivery date. Let me know if you have additional questions or if something is not clear!
Can I install a third party plugin like: https://es.wordpress.org/plugins/woo-floating-cart-lite/ and not have problems with the theme?
The theme was not tested with this plugin. If you install it and there are changes that need to be done to improve compatibility with this plugin, please let me know!
Hi Artemis is not compatible with Woocommerce and Slider revolution actual version. Please update you app or refund me. I bought it yesterday. Thank you
Hi, there are no known compatibility issues between the theme and the two plugins. Please check my answer on the ticketing system. If there are compatibility issues, I will fix them right away and release a new theme update.
Hi. Payment gateway icons are not visible in the widget. I add the following css code manually, still the icons are not visible.
“fa fa-cc-mastercard footer_cards” aria-hidden=”true”>
Hi, please open a support ticket here and send us the URL to your website: https://smartwpress.ticksy.com/submit/#100010463
Hi do you have import file content?
Hi, please use the built in import mechanism provided by the theme. If something is not clear, please use the ticketing system and we’ll help you.
the products do not appear as big as in the demo on the store page, they appear as square and small
how can i show it as big or single as in demo
Hi, you just need to adjust the product images from WooCommerce settings (Appearance – Customize – WooCommerce – Product Images). Please open a support ticket here: https://smartwpress.ticksy.com/submit/#100010463 and tell me what is the demo that you imported and I will send you the exact image settings used in the demo.
Hi! How do I remove breadcrumbs? I don’t like to use them.
Hi, please check my answer on the ticketing system.
slider revolution doesnt show on front page please how can i make the slider revolution carousel visible again on home page? made lots of changes just finishing website PLEASE HELP
Hi, please check my answer on the ticketing system. Thanks!
chose classic menu but the logo shows on the left next to menu and i want it in the centre how do i do that please
Hi, please open a ticket on our support system and send me the URL to your website, I will take a look.
You can access the support system here: https://smartwpress.ticksy.com/submit/#100010463
How can i add a box like in template ( View collection) in the edit media carousel and add text in the Media Carousel pictures and can find the font letters in my word press editing with Elementor Pro need HELP PLEASE
Hi, you have different ways to insert the box. Please open a support ticket here: https://smartwpress.ticksy.com/submit/#100010463 and send me the URL to the page where I can find the template.
Hi there! I already did submit the support ticket where do you reply the ticket im fairly new using this template website
Thanks, we’ll continue the discussion on the ticketing system.
How do I change the shop column from 2 to 1 on mobile devices?
Hi, the 2 columns shop in mobile devices is standard in WooCommerce, unfortunately at this moment there is theme option that allows you to change to one column view. If you want, I can help you with custom CSS code, please open a ticket on our support system here: http://smartwpress.ticksy.com/
Hi,
Before purchasing, I have a few questions : Is it possible to use this theme to have a static home page showing no products but a banner with a text and a presentation of the categories (image + text) ? Same kind of page for each category ? And use the shopping fonctionnality only on one specific page ?
I don’t know if I’m clear
Thanks in advance
Hi, the short answer is yes You can add custom pages and set them as home page or add them to the menu. You can use our e-commerce custom Elementor widgets to create custom pages, or simply import any of the existing home pages and edit them or mix different layout elements from different pages. Let me know if something is not clear.
Trying to remove the search and menu icons on mobile and replace with text (email address). Please advise as I do not see any options in theme settings to remove or change these icons. Thank you
Hi, please open a support ticket here https://smartwpress.ticksy.com/submit/#100010463 and we’ll help you. Thank you!
Hi is it possible to still work with wp bakery instead of elementor? We made the update to the new version and now we can’t work with wp bakery? Can we revert this?
Hi, the theme should work with WPBakery since we did not remove the code related to WPBakery compatibility. Can you please open a support ticket, we’ll take a look on your setup. But we strongly encourage you to switch to Elementor, since it is a much better and modern page builder solution.
Elementor has many security issues yet and our client don’t want to use Elementor.
Hi, from my point of view, Elementor is a much better and modern page builder solution. But if you still want to use WPBakery, this is also possible, please open a support ticket and offer more details about the issues you have with WPBakery.
Is it possible the transfer the lice to another envato login and only after that extend the support licence? We have a project that was passed to us but the theme was bought by another agency with the purchase code 895cba0f-c8f9-4982-b32c-033778cd2ed9
I think so, please navigate to our support system here https://smartwpress.ticksy.com/submit/#100010463 and insert the purchase code and your details.
Just tried to do like you say but it give’s this message “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
Hi, the theme purchase comes with six months of included support service. If the support expired, you need to renew it. In any case, please send me a private message through the contact form on my profile.
Hi, I am planning to purchase your theme and have a few questions before I do so: 1. Can I add product categories in the shop page? I need to have collections / groups of products tree. 2. I need 2 language versions with 2 different currencies. I have read through other dicussions re currency but have not found specific answers about language versions. 3. Is it possible for the customer to buy products without registering an account? 4. Is it possible to hide / not show prices on the shop page with price visible only on the shop page for individual product only? thank you in advance. ML
Hi and thank you for being interested in Artemis theme! Regarding your questions? 1. Yes, you can use the dedicated WooCommerce sidebar and add categories widget to the sidebar. 2. You can use a multilingual plugin for this, the theme is compatible with WPML and Polylang. 3. Yes, this is a standard WooCommerce feature. 4. As far as I know, this is not a standard WooCommerce functionality. Please let me know if something is not clear or if you have more questions.
Thank you. two last questions: 1. is the theme used in the WATCHES demo available in the light coloured alternative? 2. is it possoble to embedd a flipbook catalogue on the theme? thanks
Hi, regarding the first question: the color scheme can be changed from theme settings. Also, each Elementor widget we have created for Artemis offers the option to change the text color. Regarding the 2nd question, can you please offer more details?
sure, i am planning to use this service: https://www.pdf-flip.com/ and would like to then embed the flip book on my website, thanks
Hi, from my point if view, it should be possible to embed the flipbook on your website. Does this service offers a html code for the generated books?
Hi, I asked the question and got this reply from them: After you place an order you will receive a download link for the app files. The app files have to be uploaded online on your website hosting account.
After the upload you can create flipbooks as dedicated pages or embed into existing website pages. Each flipbook will have it’s own URL that you can share.
As I understand, you will create a digital product on your shop. The download link for the product should point to the app files you offer, is this correct?
I should think so. I would like for the pdf catalogue to be visible on my website without the need to redirect but not sure this will be possible.
As I understand, it should be possible. Please let me know once you get the app files.
Hi. We’ve purchased the theme and are budilding the site. We’ve moved to the shop now. Will be using elementor to build product pages like in the watches demo. Have a question though. We want the client to be able to choose a colour option for the product. I know we can add the colour option icons next to the product like in the bike demo – but does this option mean we need add each colour option as a separate individual product first or is there a different and faster way? Thanks
Just to clarify we want to use the elementor product page like in the watches demo but with configurable product. Do we need to use a paid plug to do it? And which one?
One more thing. we have started modifying the elementor product page – watches demo and there are problems. some sections cannot be modified in elementor and we add text in WP bakery, it does not show on the product page at all. second thing, after edition, desktop version looks like mobile simulation. I can send images. pls advise as soon as possoble as we are stuck
Hi, I will take a look on your product page and help you with this, please open a ticket here: https://smartwpress.ticksy.com/submit/#100010463
