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Hi, How can I change the order of the gallery images? Drag drop does not work.
Thank you for purchasing.
Please update to the latest version of theme. It should fix your issue.
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
Hi, Thanks for replying. I’m currently running version 2.4. Isn’t that the latest?
Yes it is. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know ticket ID.
Thank you. Ticket number is: 660925
Ticket is replied. Could you please check there.
?Just notice that the picture behind the blog page is the system picture and not the picture I selected can’t figure out how to change it. If you go to shaunanthony.com/blog you’ll see the image I selected but if you were to tag any of the titles they show the post with the theme picture behind it. please help
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
This looks fantastic! I’ve a few questions, though, please.
1. Can the images be shown full frame?
2. Can the text on the lower right be removed or left blank?
3. Can links to Porfolios be added to the Home Page?
4. Can the fade between images be removed, as well as the timing line on the bottom?
Sorry for so many questions, but it looks great! Best, Steve
Thank you for interesting.
1. Did you mean to have fullscreen slideshow without cropping? If so yes it support that.
2. It couldn’t be done using theme admin. However you can edit theme CSS file to change that
3. Sorry it doesn’t support custom link on fullscreen slideshow.
4. It couldn’t be done using theme admin. However you can edit theme PHP and CSS files to change that.
Thanks for getting back to me. Just a few other questions: 1. Can The Blog, Contact and other Pages be full frame, instead of being transparently superimposed over the portfolio? 2. Can the logo in the upper left be text? 3. Finally, can the slight fade that occurs when clicking between images in the Full Frame Gallery be removed, so images occur immediately, without any delay?
1. Sorry could you please provide screenshot of full frame layout you mentioned please?
2. Sorry logo support image only. For example jpg, png
3. Yes you can configure that.
db.jpg image background
Hey something is worng with the theme is loads up black
The Support has expired and I am not going to purchase again, Please fix your Download here, the whole theme download is 4,6 KB . so it is faulty, thanks
I checked by downloading theme file again from Themeforest and file size is 4.5MB.
So please try to re download theme file again from your account. File might be broken while you were downloading.
Thanks for your reply. Now it had 3MB in the installable Version. Sadly theres something wong it won’t do any changes, the homepage is always black. The logo isn’t showing either. I worked with the theme a year ago and it worked back then. Could it be it isn’t working with the latest Wordpress version?
My customer uses this theme at http://nahialaiz.miraconatencion.com/ and I need to move it to http://nahialaiz.es but she does not have the install file and the designer that created the website originally is missing… Please help.
Please login with your purchased account so we can continue providing support for you.
I can’t, because I didn’t buy the theme nor I created the blog. I am only moving it to a new hosting… but don’t have access to the files, only to the content…
I am looking for the Photography Theme King Size that was made by themeforest do you sell it anymore
Really sorry King Size is not our theme May I recommend these 2 photography themes for you.
Grand Photography Theme
Thank You I really like the Responsive Photography Theme does the demo images come with it and what kind of documenation comes with it
Yes you can import demo contents through theme setting and you can see our theme documentation from here http://themes.themegoods.com/photography/doc/
Is it possible to add e.g. “shop” as a menu item next to the default “My Account” and “Wishlist” on the frontpage (e.g. Hat)?
Yes that’s possible.
Hi, hope you can reply to my message. Theme used to work fine, but now it doesnt anymore. I get blank pages on various page gallery templates. Could you please help me out?
Could you please ask your webhost to provide errorlog please. So I can take a look for you.
Thanks for your reply, I’ll ask my provider. Only flip, Fullscreen and Imageflow do work. The other gallery templates don’t work and give a blank screen. Hope you can help me out. I’ll check for my clients errorlog.
Can I please send you an email with the logfile?
You can contact me using profile page here https://themeforest.net/user/ThemeGoods
Any luck with the logfile?
Sorry we haven’t got any email from you. Am I missing something?
Yes I have sent you a message via the form on your profile page.
5 days ago
What’s your email address please?
I checked inbox and there is no email from this address.
There is no email from this address too…
Actually if you send through https://themeforest.net/user/ThemeGoods it should displays email address you registered with this account.
Sent it again yesterday. Any luck reviewing it?
Again there is no email from your account…
Hi, last days I am receiving too many spam in my email box. What should I do?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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