This author's response time can be up to 2 business days.
Does this theme come with a shopping cart?
No, This is not an eCommerce theme.
when I write down the quotes, the quotation marks are out of place. the opening quotation mark is right but the closing one appears in half the sentence. how can I fix this? thanks!
I opened a ticket at http://www.pixarwpthemes.com/support and it’s been a week and I still don’t have an answer. Is there another way to contact you?
Our support team is back to work and will reply to your submitted query anytime tonight.
How to make services links work?? how to make them be not # hashtags.
I am frustrated. Please please help.
Hi i would like to buy and use th WP_Arthur Theme for a site consisting of 7 horizontally scrollable pages , each one of them should also be itself vertically scrollable. Is this possible “out of the box” or is customization needed? if that is the case i would like you to contact me.
You can talk to our customization services team via skype@pixelartinc
answer my question on your support site, please.
My ticket number is #245604.
Your ticket is replied a day ago. Please visit the support site.
Can you tell me how to add an additional content area to the homepage?
Please use the support site to get help for your issues and queries regarding our themes.
It looks like I can add new sections and update existing sections via the OptionTree but when I make changes and click ‘Save Changes’ the changes are not added.
Did you got reply on your tickets? Please give us your feedback.
Yes, I did. Everything is working great. Thanks!
When I use a shortcode in a content area on the homepage it just show up as text. How can I use the shortcodes?
How long should I expect the turnaround on a support ticket to be? (Ticket: #308692)
You will get a reply within 24 hours.
It’s been two days.
Please let me know if you got your issue fixed or not yet?
i have bought Arthur theme and i used it in http://www.wp.your-night.com.au/wp site but as you can see work section which i have used as gallery is not showing properly. please help me with that.
Please use the support site for all of your queries:
Just wondering, before I purchase this theme, does the Arthur theme support a Child Theme? Thank you. Sara
Hi, is it possible to add password protected galleries? Thanks
Guys, I have had this ticket open for 3 weeks now and still no response. Either you are ignoring the tickets or your support system sucks. Please respond to my ticket.
Sorry bro. Ticket replied and now its in priority.
When I preview on google chrome on my mac (and chrome on a co-worker’s mac) the menu buttons on the sticky nav don’t show up when you scroll down the page. The dark bar that should show the navigation still shows up but it is blank. I’m running
chrome v 42.0.2311.135
Mac OS 10.10.2
Love the theme, but this might prevent us from using it if we can’t figure out what’s going on. Thanks!
Please submit a support ticket with all of these details on our support site. http://pixelartsupport.ticksy.com
Hi .. Any chance to update the theme to WP 4.6.1 ? I’m interested in purchasing it but i don’t wan’t my client to start to looking into another theme after couple of months or in the near future
This theme is WP 4.6.x compatible. You will not have any issue with this version.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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