designcrumbstoo supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Do you offer free support?

We Are Pixel8 offers free support for all of our premium WordPress themes via our official Customer Support website. To be eligible for free support, you will need to register for an account.

I have a pre-sale question. Where should I post my question?

Feel free to post pre-sale questions in the item’s comment section. We check all comments regularly and respond Monday – Friday during normal business hours.

Do you offer theme customization services?

Yes. We offer theme customization services through our program, Toolbox.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy