Web Themes & Templates

Discussion on Artrium | Creative Agency & Web Studio WordPress Theme

ThemeREX

ThemeREX supports this item

Supported

21 comments found.

Hello, this template doesn’t work well, there is a lot of bugs in the backoffice. I will not use it and I wanted to know how to get paid back, cause I need to buy anither template for the website i’m working on. Thank you for giving me the procedure to follow.

Hello,

Please submit a refund request using the following link http://themeforest.net/refund_requests/new to reach our manager in charge. The refund issues are solved by the manager only.

Best Regards,

I’m sorry but I can’t find my purchase in the list, and the purchase Code doesn’t work too.

Hello,

Here is the direct link to the theme category in ticket system, please use this link https://themerex.ticksy.com/submit/#100013724

If there are still any purchase code issues, please submit the ticket into ‘_Pre-Sales’ category (Purchase Code is not required) specifying your Purchase Code in the message body. Please also check this link to verify the Purchase Code https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

Best Regards,

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