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My God! ! I feel good bad, studied two days still will not use this. Is it my stupid thing? If possible I would like to return, replacement another topic.
Hello. We have a great support service, please write here: http://support.promokit.eu/ and we will help you with your issue.
When will update the adaptive screen
And I do not quite understand Order of the modules
Please write to our support
To your mailbox are you? ? / firstname.lastname@example.org or other ?
I already wrote you two days ago: We have a great support service, please write here: http://support.promokit.eu/ and we will help you with your issue.
hello i’ve bought arundo theme since v 1.6, and now the twitter widget is not functioning, since it has been changed to API 1.1
Is the new one has been fixed?
How to update the twitter only widget?
Hello. Please write to our support: http://support.promokit.eu/
Hello, I need try download the theme in the last version, i need Fix Bugs, i download in my acount and only down the version 1.7 dont down the last version (1.8v)
Your can upload the correct version news for Fix my bugs.
Hello. I just checked and there is 1.8 version on themeforest. Try to download it once again.
Hi I’m interested in your theme and need to know if the product’s handle video.
Hello. Thank you for the interest to our theme. Arundo doesn’t has suck function, but we can help you to do that. We have a module, just need to adapt it to Arundo theme
Hello, theme broadly installed. Here is my link. Please help me look at the menu bar problem alright?
Hello kovaao. Please write about your issue in our support ticket: http://support.promokit.eu/
Hello, first of all I wanna thank you for the excellent theme.
I did download and its seems to be very nice
I have a doubt, I need to install portuguese language on the theme, is there any warn ?
Hello. Thank you. At first, you need to doenload language pach of prestashop platform here: http://www.prestashop.com/en/translations then you can translate theme in your back office.
I got a problem, i have installed and it works only for default ,when i choose Arundo the translation deseaper at all
i’ve just copied from default to arundo, but keeps not working could you help me with this issue ?
Please register in our support http://support.promokit.eu/
I wrote to support, but the answers take so long, i reaaly need support
Sorry for the delay, but we need to sleep sometimes. I have replied to you.
Sorry Marek, thank you so much guys for solving my problem . Congrats for Arundo theme
Hello Marek , I have a doubt, why in one computer my arundo theme appears fullscreen without side bands and on other appears with side bands like showed in your original theme , is it some kinf of settings ? thanks
Hello Eduardo. Please write to our support.
I have 4 quires before buying this template.
1. Is this template suitable for selling handbags & paintings?
2. Can I have categories at left side instead of top?
3. Can I have animated add to cart process with page scrolling?
4. Are products displayed in the cart with an image of product?
Thanks in advance. You may mail me at email@example.com
Will this theme be updated anytime soon ? I know alysum has been updated. But I am still waiting for Arundo to be updated.
Hello. What do you want to get in update?
Marek, it would be really nice to have the product carousel to be like the one in alysum. where when we mouse over the picture changes to the second picture of the product. and implemented into the product list page as well…. I love both alysum and arundo … that is why I have bought both themes.
En el tema Arundo – Premium Prestashop Theme, no consigo ver la”Live Preview”.
CacheErrorInfo – ERR_ACCESS_DENIED
TimeStamp: Wed, 28 Aug 2013 16:28:48 GMT
GET /demo/?theme=Arundo HTTP/1.1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:23.0) Gecko/20100101 Firefox/23.0
Accept-Encoding: gzip, deflate
Thank you for the information, we have some problem with our hosting, we will try to start to work tomorrow.
I would like to know how to enable subcategories in the topmenu.
I have different levels of categories that must be displayed;
First level (visible on top menu bar)
Second level (visible on hover top bar menu item)
Third level (should be visible on hover second level menu item)
All level are presents in the HTML but third one is never made visible.
Thanks in advance
Please write me through contact form here: http://themeforest.net/user/MarekMnishek
Hi I’m interested in your theme and need to know front office supporting Turkish Language.Thank You
Thank you for the interest. Yes, front office supporting Turkish, you will need to make translation in back office.
Hello I just wanna know how to change email templates, because my Arundo theme came with ordinary template email.
Arundo comes with Arundo email templates. Please write to our support and we will help you to configure the theme. http://support.promokit.eu/
Marek, I wrote to support before asking here, and you should take a look at the answer I received .
Just relied to you in your ticket.
THANKS MAREK, WORKS PERFECTLY
I want to know if this theme has a template for tablets or/and mobiles devices, or is it a reponsive one?
Thanks in advance!
Hello. You can use for mobile devices default prestashop theme which you can enable in prestashop back office. Arundo is not responsive theme.
I can´t see second level subcategories in top bar menu, I try to connect by the support page but it´s down.
we have a problem with our hosting, support should be available tomorrow, sorry.
Hello, I intend to buy your template to a French electronic client. I had some questions to ask yourself before I start: Is it possible to rename the word “basket” in the code?
Is it possible to configure the basket as order and not buying?
Thank you in advance for your return. Regards D.N
Hello. Thank you for the interest to our theme. Yes, you can rename the word “basket” and in the code and in back office. You can enable catalog mode in your back office if you need.
To change that you described me in the back office, it is your modules or you must modify the php directly in local? Last question on the top menu, can you remove your sites products and replace them with pages like about us or our customers (page written)?
Thank you again for your fast answer.
All what I described is a default prestashop features. When you will install the theme you will not have all links what you see in our live demo, you just need to add your links in the menu settings. It’s not hard.
ok this is what I thought. Thank you again, I will come to you if I have a problem with the theme. Good evening. soon
Of course we will help you. Here is our support http://support.promokit.eu
Hello, I have one more question, sorry lol. Have you created a service page for the template? Thank you for your reply.
What do you mean “service page”?
Maintenance page when the store is not online: http://prestashop.carolinacustomdesigns.com/25-large/custom-maintenance-page.jpg
Arundo don’t have special page for that, but you can use default prestashop service page.
ok thanks again. Soon
Hello, I activated my debug on my server to check for problems. I have a concern on the home of four modules:
1.Strict Standards: Only variables shoulds be Passed by reference in / srv / www / dncom.fr / public_html / modules / bestsellersCarousel / bestsellersCarousel.php on line 298
2.Strict Standards: Only variables shoulds be Passed by reference in / srv / www / dncom.fr / public_html / modules / productsCarousel / productsCarousel.php on line 295
3.Strict Standards: Only variables shoulds be Passed by reference in / srv / www / dncom.fr / public_html / modules / blockfeatured_carousel / blockfeatured_carousel.php on line 151
4.Strict Standards: Only variables shoulds be Passed by reference in / srv / www / dncom.fr / public_html / modules / blockbestsellers_carousel / blockbestsellers_carousel.php on line 158
How can I solve this? Or can we do without it?
Hello. Please write to our support.
Can i use this theme in full width mode?
thank you for the interest to our theme. Yes it’s possible, but require some modification in the theme’s code.
but it’s include? i can buy this theme with that function…
No, this is not a function, this is a code customization
and you do that or i most to…
Here is a screenshot of fullwidth Arundo theme which I made with 3 lines of code. I’ll send you my css and you just put it into the “theme settings” module in your back office http://awesomescreenshot.com/02a1vlzre9
i have a question when i upload the logo as transparent .png i appears with a white background how can i fix that issue and is there an arabic language pack for the theme
Hello. You can read about png images here: http://docs.promokit.eu/doku.php/prestashophelp:images?s=png and here you can find language pack http://www.prestashop.com/en/translations
Well if I have to I guess i will pay you to assist me cause ive submitted two tickets and its been over a day and no response. I am on a deadline and I had to uninstall and re install presto shop so now im really behind. PLEASE help im desperate. Please email me firstname.lastname@example.org and or just respond to my last ticket regarding root categories. Ill go ahead and addd another comment to that post as well. I really wish the theme would have been created to the point of the demo not sure why its not???
Hello. Give me a numbers of your tickets
Well dont worry about the first one I got that resolved and i know this is an easy fix..being a noob is frustrating !!! but ticket is 2318 ..I will update it now cause I did figure one thing out I asked and i have a new question as well. I would like to hire you though for other add ons if price is right versus buying new theme
I see your ticket, and I also see that you have created it six hours ago, but you wrote in the first comment that you waiting over a day. Sometimes we need to sleep, and we also have another customers with their requests, so please be patient and you will get help.
That was the second ticket..first one I submitted was yesterday and that is the one I was refereeing too. I didnt meant to come off rude. Im just not sleeping much trying to get this site done in time for paypal launch. I wasnt kidding about paying for help if need be
Theme don’t work on IExplorer. Can you help me?
Hello. Please write to our support http://support.promokit.eu and we will help you soon
Arundo theme have a problem with checkboxes in chrome last version.
Is impossible to have an access with this problem.
Please write to our support and we will help you soon. http://support.promokit.eu
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