39 comments found.
Is there a way to use this theme to display my photography by pulling the images from my Google Drive and not having to fill up my hosting server?
Hi,
This is a very specific feature. For this, you need to get a special development service. For this, you can visit our Studio page: https://gloriathemes.com/studio/
Best regards.
Hello! Is there a way to use custom fonts with this theme? Thanks!
Hi,
Yes, you can use custom fonts: https://gloriathemes.com/docs/arven/how-to-add-custom-fonts-using-css3-font-face/
Kind regards.
Ah thanks so much for your quick reply! Great to know.
Will the transitions (such as the cube effect) run automatically, without clicking the arrows?
Hi,
All settings is customizable. You can customize all settings.
Kind regards.
Demo does not work Need a refund. i do not want this wish I read this first
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
I have done that, your advice still does not work. Your theme is faulty.
The last update was one year ago. This is out of date and the fixes that’s been proposed does not work.
We will release an update and we will release regular updates. Please write your problems to the support. They will add the problems to the to-do-list and we will solve them.
Kind regards.
Hi,
The update is published. You can check the changelog: https://gloriathemes.com/docs/arven/arven-changelog/#march-12-2021-v1-0-4
Kind regards.
Hi, i had bought this theme few months back but didnt use it till now, recently i used it, i found the Demo content not working, Where do i insert the google analytics code, side bars needs to be configured as the demo content failed to import several times i tried. kindly note i had bought this item quite a time now, the support must have expired, kindly help.
TIA
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com You can renew your support from this link: https://themeforest.net/downloadsKind regards.
From what i can see is a few comments and just wondering if half the support period will be consumed/lost waiting for responses to tickets to trouble shoot issues with this theme.
Author. You have a great theme here, have the demo importation issues and gallery not showing been sorted out. Would like to know before i get myself into the theme.
Hi,
You can check our customer reviews: 4.92/5
We always help our customers beucase our customers important for us. Our support team is working in weekdays for 10 hours.
Kind regards.
Hello, is there a new version of the theme available? My gallery styles are no longer working. The theme version that I have is 1.04. I tried downloading it again, but I got the same version. Can you please share the link for the latest version? Thank you.
I mean, I have version 1.0.4.
Hi,
You can update theme on WordPress panel: https://support.gloriathemes.com/update-wordpress-theme-themeforest/
If you live any problem, you can create a ticket. Our technical team will be help you.
https://support.gloriathemes.comYou can renew your support from this link: https://themeforest.net/downloads
Kind regards.
Hello, does this theme have the polish language? Thank you
Hi,
Yes, you can translate to Polish.
Kind regards.
Hello, none of the demos are working. I can see jQuery errors in the console. Can you please fix the demos? Thanks!
Hello,
Thanks for the feedback. I solved the problem.
Kind regards.
Thank you. Can you please tell me what fix was applied? I need to fix my site too because it has the same error.
Please create a ticket, our support team will be help you.
Kind regards.
yes, I have created a ticket
hi good day, before i purchase, can i know , is there a button for (submit photo) or (upload photo) at header to make user or public upload their picture and get approval by admin dashboard. please advice. thank you
Hi,
Yes, you can do it. Our support team will be help you.
Kind regards.
Hello, I am unable to make my Arven full screen like on the demos. I want to make the header fully transparent and make the slider take up the whole page. Does anyone know how to make this work?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
One click demo upload or manual demo upload not working. i have raised the ticket also. but no replay. please look in to this
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hi, before buying, do you have theme support for any image hosting services like flickr or imgur, so that I could host the original image there in hi quality and get it to show on my site, the albums
Hi,
Will you upload the images to your site?
Kind regards.
No, i wont be doing that
To use the theme, you need to upload images on your own hosting.
Kind regards.
I also have a problem importing the demo data, I generated a ticket and I have no response. This is not good, do not buy it.
Hi,
We respond to tickets within a maximum of 2 days. Our support team will be help you.
Kind regards.
Hi,
I have purchased the theme. but the theme demo content import is not working. from yesterday onwards i m trying to import the demo content. Could you please support me and one more thing i have noticed is the theme plugins are outdated. If you are not able to fix this issue today then please refund my money back.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hello, I recently purchased this theme and I cannot get the demo content to install. I followed the instructions and tried both One-Click import and manual import. I wait 5-10 minutes every time and still no luck.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
theme broke after 9 month & there is not way to contact author
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
hello, its been 9 month from the date of purchase. i cant raise any ticket/communicate. it want me to pay 20$ for creating any ticket. that is the reason i posted comment here ,
Let me know if i can reach out to you in any alternate ways.
The issue is very serious, all pages build with the theme builder is now redundant and showing default blog theme with gibberish texts. Where in editor every customisation & texts are shows as it is in WPBakery ( which is outdated).
Absolutely clueless from where those gibberish text are being pulled.
Your support is expired. When you buy a theme, you buy 6 month supports. This support for 6 month. This is related to Envato. You can find details from here: https://themeforest.net/licenses/standard
You should renew your support. You can renew it from here: https://themeforest.net/downloads
Kind regards.
Slider u use on site doesn`t work on firefox. Well it works but site looks..not very well. Check “about-7” how it looks on firefox – any idea how to fix it?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comYou can renew your support from this page: https://themeforest.net/downloads
Kind regards.
Hi,
I ve purchased the theme… demo import doesn t work… I placed ticket … no answer
Hi,
Our support team will be help you within day.
Kind regards.
do you provide html code or just wordpress?
Hi,
We provide only WordPress version.
Kind regards.
