58 comments found.
I purchased this template from envato elements, and I know it is not supported, but there is something that I think is not a support issue, and that is that, in the blog, it does not allow me to limit the number of posts that appear in the grid.
When I deactivate the custom layout to take the configuration of the page itself, it doesn’t work, it still shows the custom layout.
Is it a fault of the template?
Thanks and best regards.
Please take screenshot what shortcode you using? And configuration for your Blog page. I will check. Thanks
Will you be updating this theme soon?
Currently, we haven’t got schedule for update. If urgent issue, please go to my help desk https://sp.g5plus.net for further support. Thanks
Hello I woult like to translate button “READ MORE” and “LOAD MORE” with Loco Translate plugin. Is these words within Arvo theme or some of the plugin? Because I did translate within theme, and I don’t see a translation.
Please take screenshot where you want to translate or go to my help desk at https://sp.g5plus.net create ticket and leave your account WordPress(admin role) there, i will check and do it for you, don’t worry. Thanks
Button “READ MORE” here under the articles: https://ibb.co/r4pKxNf And button “LOAD MORE” at the end of the page https://ibb.co/42z8R2r Both buttons are on this page: https://bura.hr/vijesti/
Please find in: arvo theme or G5Plus Arvo Framework plugin. Thanks
Hello, It is in theme, there is no this words in framework, only theme. And when I add them, there is no changes. Is there an e-mail adress that I can contact you, and provide my password and admin info of website?
You can contact us via help desk at https://sp.g5plus.net/ Create ticket and leave your private information there, just you and supporter can see content of ticket. It is private ticket. Thanks
I have updated to WP Bakery 6.41 – is this supported by Avto theme? If not simply revert to 6.1???
How is problem here? if update and doesn’t work, let me know to update. Thanks
Thanks for report, I will check and update theme.
Hi there, how can I add my Google Map API key?
Hi, please do follow to add your Google Map Api key: http://prntscr.com/t33yn0 In case your api doesn’t work properly, please check follow: https://plugins.g5plus.net/ere/knowledge-base/google-maps-shows-error-for-development-purposes-only/ Thanks
Hello, we did the part in the link https://www.rebilgroup.com/products/ with the portfolio. We want to put our own icons under the title. We added icons from the portfolio section with the custom field. We can’t find which file we need to add the codes we need to add in order for these icons to appear. To which file should we add these codes?
Thanks for your interest my theme. Please go to my help desk at https://sp.g5plus.net for further support. Thanks
Hello, I’m trying to post a blog post, but I’m having a problem with posting video with Preset 3. There is no optiond video lik (YouTube). How can I fix that?
You won’t see this: http://prntscr.com/stdkgy => please update your wordpress to latest version. In case error still there, please go to my help desk at https://sp.g5plus.net create topic there and leave your account WordPress(admin role) there, i will check for you. Thanks
Hello, I did the update and there is still no changeshttps://ibb.co/TLsGnM0
It doesn’t show the part where I can add YouTube link.
In this case, please go to my help desk at http://sp.g5plus.net then create topic there and give us your account WordPress(admin role), I will check and fix for you. Don’t worry. I can’t to guess what happend there. Thanks
Hi I downloaded via Envato Elements and when I tried to upload into wordpress gave me this error message: “The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.” I understand I can hire you for support but is something missing in the theme? Let me know what I can do or how I go about getting support, Many thanks
From what I can see it doesn’t contain the .zip file for uploading – Please let me know where this can be found within the folders in case I have missed it.
Hi, thanks for your interest my theme. You should upload this file(my theme) to your website/server after install WordPress: http://prntscr.com/rtqowu Thanks
Can you take screenshot what you get in downloads package here?
Hi, I managed to find it and upload using filezilla which was all fine but also had the error for YITH WooCommerce Compare … Will you be updating this file? Many thanks again for the fast replies.
Please try re-install it, i use it here: https://wordpress.org/plugins/yith-woocommerce-compare/ Not mine. Thanks
Thanks so much again! You’ve been such a great help.
No problem bro. Thanks
Hi there, I would like to know where can I change the icons (I do not want some of those icons) on the footer bar and the copyrights (2016).
Hi, please show me screenshot exactly where you want to change? and what homepage you using? i will show you how to do. Thanks
Hi, nice theme, I downloaded through elements, but actually the theme is out of date and make some trouble with tases features: - icons (only some icons are working, and the icons in the demo are not available - The woo commerce template is out of date vs the last woo commerce version. Do you plan an update of the theme?
Hi, thanks for let me know. Please take screenshot or send url where icon problem, i will fix. I checked on my demo at http://themes.g5plus.net/arvo/home-01/ => everything are ok. With WooCommerce => we will update it soon. Thanks
For the icon, only the theme icons can be used. other icons from awesome or font pe 7 stroke are displaying a box and not the icon The most critical is really woo commerce. there is something in conflict in the theme for woo commerce: The shop page cannot be edited (content I add to the page is never displayed) / and the page is using the initial css of the theme. This issue is not appearing with account or other automated woo commerce page. and of course, with another theme the issue is fixed and content is displayed. Do you have an idea how to fix this quickly?
I transfer this issue to our developer team, they will check and fix it. Thanks
What is the best way to create a row that is “In Boxed Mode” with other rows being full width? Padding doesn’t stay consistent responsively. Other themes I work with have a row setting for “In grid” that keeps content in the boxed area. While the background spreads full width.
Thanks for your questions, please go to my help desk https://sp.g5plus.net for further support. And pls comment with account which bought my theme for support here. Thanks
Hello, I need help with reinstallation of a theme over the Envato version which I accidentally installed previously. I need the demo files installed in the flow in a particular order! Thank you for your help
571 730 0563Jasontraderb@gmail.com
Got your information, i replied also, please check email. Thanks
Hello, I need access to a specific set of demo pages, I’ve been requesting them since Friday of last week and am nearing a completion deadline in less than ten days. I need those files that I’ve requested within my 1 day installation package, which has been open for 6 days and also on the support ticket, on the forum and now here. Can I please get help ASAP to get those files emailed to me please?
Hi,i checked and seems you fixed it, right? https://sp.g5plus.net/ticket-details/?t=1326 If still need help, please create another topic. Thanks & sorry for replied quite too late at this time, we are on longest holidays in year.
Hello I have bought your theme and I am getting a message regarding the non updated files of woocommerce. When there will be an udpdate available? Regards, George
Hi, if you bought our theme. Please create the ticket, we will update that files for you or you wait the latest theme over the next few days . Thanks and best regards!!
Is there a sidebar only blogs and posts?
Hi, thanks for you interest in our theme. You can set the sidebar for the page you want: http://prntscr.com/o4pmfo Thanks and best regards!!
Thanks for reply. This will apply to all pages and posts. I like to add sidebar only to blog posts.
Hi, if you want to add sidebar only to blog posts, you can select Preset for the blog: http://prntscr.com/o55137 post then you edit in that Preset. Hope you like this theme. Thanks and best regards!!
Hello we are interested in your theme have some questions for you. We are a well-known radio station (http://889fm.net) in Germany and want to restructure our website.
1. Can I resize the grid tiles if so how? 2. Can I only see blog entries in Grid view or can I also export pictures, audio, video, Show surveys, etc.? 3. Is there your theme even with dark background? 4. How variable is the grid X of the optics? 5. Do pictures have to be of a fixed size or does your theme fit the theme?
5. Is there a maximum number of Grid tiles on the Home page? 6th When setting up your theme, it might look a bit like on this website https://www.kissfm.de ?
Thank you for answering our questions
Hi, Thanks for your interest 1.Yes, you can resize the grid tiles. 2.You can see bog entries in Grid: http://themes.g5plus.net/arvo/blog-grid-right-sidebar/ 3.We can customize the theme with dark background. 5 The picture can have many sizes.6 If you want to have the layout same with that image, you should use our plugin: Grid plus plugin https://codecanyon.net/item/grid-plus-unlimited-grid-layout/19444153 After you purchase the theme, let me know. i will send the step by step guide. Hope this makes sense and best regards!!
Nice template but it have some outdated woocommerce pages. any update comming soon?
Hi, Did you purchase Arvo theme? If you have already purchased this theme, please go to my help desk at http://support.g5plus.net/, create topic & give me your account wordpress, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ You can post access information in Access Info tab: http://prntscr.com/l12mfq when send private information as account website or ftp. I will update that files for you. Best regards!!!
I want buy it. but the last update was in February (woocommerce 3.5.x) :/
Hi, Don’t worry, please. We will update the latest version theme on Themeforest Or After you purchase theme, we will update the outdated woocommerce files for you. Best regards!
i will wait for this update thank you
Thanks so much!
I updated theme for compatible with woocommerce 3.6.2. You can see change log here http://themes.g5plus.net/arvo/changelog.html. Thanks!
Hi, Sorry to tell you that. Support is not available on items downloaded through Elements. For more information, you can reference here: http://support.g5plus.net/knowledge-base/supports-from-elements/ . Best regards!!!
Hi, I would like to know how to edit the footer. Regards!
Hi, Thanks for you interest in our theme. Edit the footer in Appearance -> Widgets -> Footer 1, Footer 2, Footer 3, Footer 4. Let me know if you have any other question. Thanks!!!
Hi, is it possible to change the image ratio so it is 400×300 rather than square when you display the shop product images please?
Hi, Thanks for your interest in our theme. Don’t worry. Yes, it is possible. Let me know if you have any other question. Thanks!!!
Thanks where do I do this please? I can’t see it under customise?
Hi, Did you purchase this theme? Please comment with the account you purchased theme for the full support. Thanks!!!